Sales Director
hace 3 semanas
Role Summary
The Sales Executive position at Marriott Vacations Worldwide is a dynamic opportunity to present and involve guests in the opportunity to become owners of the finest vacation experience.
- Prepare each day to meet guests as a professional sales representative through proper dress and grooming.
- Adhere to standard work hours 7am – 4pm.
- Greet each guest in a warm and friendly manner as specified during initial meeting.
- Use approved presentation and support materials effectively and exclusively.
- Achieve individual established performance guidelines within established time frames.
- Contribute to achieving overall site VPG, closing percentage at budget levels, as set by management.
- Provide customer service to guests as specified in training and direction of management.
- Maintain the highest level of company/competition product knowledge by attending all required training sessions.
- Adhere to all established policies and procedures, and position requirements for licensures, certifications, etc.
- Discuss terms and conditions, incentives, points, and product pricing with customers.
- Effectively gain commitment from guests to purchase.
- Complete demo and assessment rides on a regular basis with team leaders & sales managers for the purpose of providing effective coaching and motivation to improve.
- Model and reinforce effective sales and customer service practices, behaviors, and results.
- Participate in staff meeting and attend other meetings, such as seminars and training as required.
Requirements
- Bilingual fluency (English-Spanish), availability to work flexible schedules and Vacation Ownership Sales Experience.
- Exceptional customer service orientation and positive disposition, excellent verbal/written skills and work standards, multitasking, follow-up, building business partnerships, attention to details, thriving on ambiguity, openness to differences.
- Sales Ability/Persuasiveness
- Work Standards
- Building Customer Loyalty
- Teamwork/Collaboration
- Lead by Example
Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
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