Incident/Problem Resolution Specialist

Key ResponsibilitiesWe are seeking a highly skilled and organized individual to join our team as an Incident And Problem Manager. Your primary focus will be on following up network incidents, ensuring swift resolution, and maintaining network sanity.Key Tasks:Closely monitor network performance and identify potential issues.Coordinate with technical support...

Key ResponsibilitiesWe are seeking a highly skilled and organized individual to join our team as an Incident And Problem Manager. Your primary focus will be on following up network incidents, ensuring swift resolution, and maintaining network sanity.Key Tasks:Closely monitor network performance and identify potential issues.Collaborate with technical support...

About the RoleWe are seeking a highly skilled Major Incident Manager to join our team at Thomson Reuters. As a key member of our IT organization, you will be responsible for ensuring that Major Incidents are dealt with effectively and efficiently, and that they are mitigated as quickly as possible.The successful candidate will lead and drive the incident...

About the OpportunityWe're seeking a skilled Incident/Problem Manager to join our Global IT Service Management Team at Iron Mountain. As a key member of our team, you'll play a crucial role in ensuring the smooth operation of our IT services by detecting, responding to, and mitigating service-impacting events.Key ResponsibilitiesSwiftly detect and respond to...

Job Title: Chargeback Resolution SpecialistGlobal Payments is seeking a highly skilled Chargeback Resolution Specialist to join our team. As a Chargeback Resolution Specialist, you will be responsible for researching and resolving customer chargebacks in a timely and efficient manner.Key Responsibilities:Research and resolve customer chargebacks using...

**Job Summary**We are seeking a highly skilled Service Delivery Manager to lead our Incident Resolution Team at Connectingology. As a key member of our organization, you will be responsible for managing and resolving complex incidents, ensuring high-quality deliverables, and driving process improvements.Key Responsibilities:Lead and manage the Incident...

About the Opportunity:We are seeking a highly skilled Incident Management Specialist to join our team at Ellucian. As a key member of our Global Support and Cloud Business Units, you will play a critical role in leading, facilitating, and reinforcing ITSM incident management.Key Responsibilities:Lead and facilitate ITSM incident management, including...

Job SummaryWe are seeking an experienced professional to join our team in the role of Service Management Incident Specialist. This is a challenging opportunity to work with a leading financial services organization, utilizing industry standard techniques for engaging support teams, identification of restoration actions, incident prioritization, communication...

About the RoleThe primary objective of the Major Incident Manager is to ensure that Major Incidents are handled effectively and efficiently, and that they are mitigated as quickly as possible, restoring service to users and customers within Service Level Agreement (SLA) targets.The Major Incident Manager will lead and drive the incident management process...

Key ResponsibilitiesAs a key member of our customer service team, you will independently address member problems through investigation and tracking of individual incidents. Your primary goal will be to resolve issues efficiently and effectively, ensuring a positive experience for our valued customers.Key Performance IndicatorsInvestigate and resolve member...

About the RoleSamsara is seeking an experienced Incident and Escalation Manager to join our Global Technical Support organization. This role requires a strong background in incident management and escalation resolution, with a focus on providing exceptional support to our customers.Key ResponsibilitiesManage the lifecycle of escalated incidents, including...

Job SummaryWe are seeking an experienced professional to join our team in the role of Service Management Incident Specialist. This position is responsible for managing the process of recovering Technology delivered services from a disrupted state as quickly as possible.Key ResponsibilitiesProvide full scope of the day-to-day Production Support service,...

Job SummaryWe are seeking an experienced professional to join our team in the role of Service Management Incident Specialist. This position is responsible for managing the process of recovering Technology delivered services from a disrupted state as quickly as possible.Key ResponsibilitiesProvide full scope of the day-to-day Production Support service,...

Servicios Electrónicos Globales busca un profesional con experiencia en gestión de proyectos y problemas de tecnología para unirse a su equipo de trabajo.Descripción del Puesto:El Gestor de Incidentes y Problemas TI será responsable de:Registrar tickets de problemas en la herramienta de gestión de problemas.Llevar el seguimiento y documentación...

Job SummaryGlobal Payments is seeking a highly skilled Chargeback Specialist I to join our team. As a key member of our dispute resolution team, you will be responsible for researching and resolving customer chargebacks in a timely and efficient manner.Key ResponsibilitiesResearch and resolve customer chargebacks, utilizing established processes and adhering...

{"title": "Incident/Problem Manager Role", "description": "At Iron Mountain, we're committed to creating a positive impact for our customers, employees, and the planet. We're seeking a skilled Incident and Problem Manager to join our Global IT Service Management Team.This critical role involves detecting and responding to service-impacting events, triaging...

About IndriveIndrive is a leading ride-hailing company that has been making a positive impact on the globe since 2013. Our innovative mobile technologies are redefining the ride-hailing industry and introducing new business verticals that are propelling us toward becoming a super app. With our cutting-edge solutions and dynamic work environment, we provide a...

About the RoleWe are seeking a highly skilled and customer-oriented Technical Resolution Specialist to join our team at Qualtrics. As a key member of our Resolution team, you will be responsible for ensuring a great customer experience with our software, from optimizations to Customer Hero support.Key ResponsibilitiesProvide technical solutions to software...

Major Incident Manager RoleAt Thomson Reuters, we are seeking a seasoned professional to fill the role of Major Incident Manager. This critical position requires a minimum of 5 years of experience in a similar capacity, where the primary focus is on ensuring that major incidents are effectively managed and resolved.Key Responsibilities:Develop and implement...

We're seeking a skilled professional to join our team as an Incident Manager Jr. at Cognizant, a leading IT services provider. This exciting opportunity will allow you to work with our clients, supporting their IT operations and ensuring seamless service delivery.Key Responsibilities:Monitor and respond to service alerts from cloud-based systems, utilizing...