HR Operations Specialist

hace 3 semanas


Xico, México Oliver+ A tiempo completo

Job Overview

At Oliver+, we are seeking a skilled Junior People Operations Partner to join our team. This role plays a vital part in supporting the optimization of HR processes and contributing to the overall efficiency of our workforce environment.

As a Junior People Operations Partner, you will work closely with cross-functional teams to contribute to a seamless employee experience from onboarding to offboarding. Your key responsibilities will include identifying improvement areas, participating in implementing solutions collaboratively, and supporting efforts to ensure compliance with local regulations and company policies.

Key Responsibilities

  • Work closely with cross-functional teams to contribute to a seamless employee experience from onboarding to offboarding
  • Identify improvement areas and participate in implementing solutions collaboratively
  • Support efforts to ensure compliance with local regulations and company policies, including managing the maintenance of employee records to ensure the HRIS is accurate with any employment changes and filing ensuring compliancy
  • Manage all HR operational tasks - ensuring we are "audit ready" and our processes run effectively and smoothly
  • Maintain People data accuracy and integrity by implementing data governance practices and quality checks
  • Contribute to compliance with data protection regulations such as GDPR or other regional data protection laws
  • Understand employment law and best practice and reflect this in day-to-day support
  • Provide support and training to People staff and end-users on the effective use of People systems
  • Facilitate communication between end-users and technical support, addressing concerns, and ensuring a positive employee experience during periods of change
  • Identify automation opportunities for People Operations tasks and assist in troubleshooting issues with people systems & people operations team
  • Assist the People, Payroll and Reward Teams in efficiently managing reward and benefits programs. (applicable to regional team members)
  • Liaise with payroll and finance on people related issues
  • Contribute to the support of end-to-end People Operations projects, ensuring adherence to timelines and quality standards
  • Enhance processes for onboarding, offboarding and all other employee lifecycle events
  • Monitor project progress, identifying potential risks, and implementing mitigation strategies
  • Proactively address concerns and provide support to facilitate a positive employee experience during periods of change
  • Have solid knowledge and experience of both North America processes while being a specialist in one area to provide deeper support where required
  • Support for onboarding new hire orientation sessions as needed
  • Support the administration for on-boarding of new starters, creating, and updating HR documents such as contracts and offer letters, assisting with the induction, ensuring background and reference checks are completed
  • Answer incoming HR queries, address and resolve requests in a timely and professional manner

Requirements

  • Junior position suitable individuals with up to two years of related experience
  • Good understanding of HR processes, compliance, and data governance
  • Excellent communication and collaboration skills
  • Strong administrative skills, with attention to detail
  • Relevant degree or diploma
  • Fluent in English

About Us

We are Oliver+, part of OLIVER and the Inside Ideas Group. We are a global collective of creatives, technologists and production experts who create and maintain world-class content in film, CGI, motion design, digital, print and tech. We connect opportunities for clients by providing high quality solutions and capabilities to ambitious businesses all over the world.


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