Airport Representative for Tui Group Mexico
hace 1 mes
We are seeking a friendly and empathetic individual to join our team as an Airport Representative for Tui Group in Mexico.
As the friendly face of Tui Group at the airport, you will warmly welcome guests and build strong connections with each one, creating special moments from the moment they arrive. Your role will involve handling changes and challenges in the busy airport environment, ensuring all guests' questions are fully answered.
About the Job- Be prepared to handle changes and challenges in the busy airport environment, ensuring all guests' questions are fully answered from their first to their last interaction.
- Ensure smooth and efficient airport operations by reliably handling all aspects of arrivals, departures, and transfers.
- Proudly represent our company's values and culture, maintaining a positive attitude and professionalism to enhance the guest experience at the airport.
You will be responsible for delivering see-off speeches on the buses before guests head off to their resorts, monitoring progress with service updates, and guest feedback. You will also celebrate successes in meeting targets, solving problems, and providing great service.
About You- A friendly and empathetic individual who naturally connects with people, making them feel welcomed and supported.
- Dedicated to making our guests happy, going above and beyond to create unforgettable experiences from the moment they arrive until their departure.
- A quick learner, ready to master the technology and tools needed for the role. Embrace new knowledge and feedback, and enthusiastic about getting to know our amazing products and services.
- Fully conversational in English - additional languages will be helpful.
This is a permanent or seasonal contract opportunity, offering growth opportunities tailored to your unique skills and expertise.
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