Global Technical Support Expert

hace 21 horas


Xico, México Deliverect A tiempo completo

**Empowering Restaurants with Exceptional Support**

At Deliverect, we revolutionize the hospitality and Q-commerce sectors with our cutting-edge technology. As a Technical Support Agent, you will play a vital role in ensuring our software seamlessly integrates with our customers' operational needs. Your expertise will empower restaurants to excel in their business operations by providing swift resolutions to any technical challenges they encounter with their point of sale (POS) systems.

**Your Key Responsibilities**

As a key member of our Customer Experience team, you will:

  • Provide reactive and proactive technical support to our customers
  • Collaborate with internal teams to ensure seamless communication and efficient issue resolution
  • Develop an in-depth understanding of our products to offer expert solutions

**What You'll Achieve**

By joining our team, you will contribute to the continuous enhancement of our customer experience, ensuring our customers' business success. You will be the driving force behind our customers' triumphs, providing exceptional support and guidance to help them thrive in an ever-changing global landscape.

**A Typical Day**

Expect to prioritize and organize tasks using advanced project management tools, ensuring efficient issue resolution and continuous improvement. Your ability to convey solutions clearly and collaborate effectively will make you an invaluable asset to our team.



  • Xico, México Fast Dolphin A tiempo completo

    Job TitleGlobal Replenishment Planning Lead - Technical ExpertAbout the RoleWe are seeking an experienced Global Replenishment Planning Lead to join our team at Fast Dolphin. As a key member of our production support team, you will be responsible for leading small teams in the US, India, and LATAM, ensuring effective service delivery.Key ResponsibilitiesLead...


  • Xico, México Bruker A tiempo completo

    About the RoleWe are seeking a highly skilled Global Technical Support Specialist to join our team in Mexico and Latin America. As a key member of our technical support team, you will be responsible for providing on-site support for installations, repairs, maintenance, and training as required.Your primary objective will be to provide first line technical...


  • Xico, México Qualtrics A tiempo completo

    About QualtricsWe're a software company that empowers businesses to deliver exceptional frontline experiences. With over 18,000 clients globally, we're committed to making business more human.Estimated Salary: $120,000 - $180,000 per yearAbout the RoleAs an Enterprise Support Manager, you'll lead a team of technical specialists in delivering high-touch...


  • Xico, México Citi A tiempo completo

    About the RoleCiti is seeking a skilled Technical Support Specialist - Application Expert to join our team. This role requires strong technical expertise and business acumen to provide top-notch support for Citi Applications.


  • Xico, México Hitachi Vantara Corporation A tiempo completo

    Hitachi Vantara Corporation is a leading global infrastructure business, empowering businesses to automate, optimize and advance innovation. We're seeking a skilled Global Technical Support Specialist to join our team.As a key member of our technical support team, you will provide professional, courteous, and effective technical support and customer service...

  • Technical Support Expert

    hace 4 semanas


    Xico, México Ericsson A tiempo completo

    Our Exciting OpportunityWe are seeking an experienced Technical Support Expert to provide top-notch technical support to our customers. In this role, you will be working with the latest in Technologies IMS & Telecom Cloud, troubleshooting and resolving problems/complex issues to stabilize customer networks.The Technical Support Expert typically interacts...


  • Xico, México Solera A tiempo completo

    About SoleraSolera is a leading technology company in the industry, dedicated to providing top-notch support solutions.Job Description:The Technical Support Solutions Expert will provide exceptional technical assistance to internal and external customers. This high-level specialist should receive minimal instructions on routine work, exercising prudent...


  • Xico, México Infor A tiempo completo

    Infor seeks a highly skilled technical support specialist to assist customers with product issues and provide software guidance, ensuring exceptional customer satisfaction.About the Role:Investigate and resolve complex customer issues through analytical and problem-solving skills, working closely with cross-functional teams.Provide expert technical support...


  • Xico, México Legion A tiempo completo

    Technical Support Role at LegionWe are seeking a skilled Technical Support Engineer to join our team at Legion.About the JobThis is a fantastic opportunity for an individual with a passion for delivering exceptional customer experiences. As a Technical Support Engineer, you will be responsible for providing top-notch assistance to our clients,...


  • Xico, México Ciena A tiempo completo

    Job Summary:Ciena is seeking a skilled Technical Support Engineer to provide system-level pre and post-sales support for our global customers. This role involves troubleshooting and resolving network faults, performance issues, and configuration problems in a timely manner.Key Responsibilities:Answer incoming customer calls and document information for...


  • Xico, México Braintree A tiempo completo

    DescriptionAt PayPal, we're revolutionizing commerce by providing innovative payment solutions that make moving money, selling, and shopping simple, personalized, and secure. As a Global Technical Support Specialist, you'll play a crucial role in helping us achieve this goal.Job SummaryThis position requires a technical understanding of PayPal's products and...

  • Global Accounting Expert

    hace 4 semanas


    Xico, México Traxretail A tiempo completo

    Job Title: Global Accounting ExpertCompany Overview:Traxretail is a pioneering company in computer vision, leading the industry in innovation and excellence through development of advanced technologies and autonomous data collection methods. With hubs in the United States, Singapore and Israel, serving customers in more than 90 countries worldwide,...


  • Xico, México Oracle A tiempo completo

    Delivering exceptional post-sales support and solutions to Oracle customers is a key focus area for this role. As an advocate for customer needs, you will be responsible for resolving non-technical inquiries via phone and electronic means, as well as providing technical guidance on the use and troubleshooting of our Electronic Support Services.This position...

  • Global IT Support Manager

    hace 3 semanas


    Xico, México Toshiba Global Commerce Solutions, Inc. A tiempo completo

    Job SummaryWe are seeking a highly skilled Global IT Support Manager to lead our team of technical experts. This role is responsible for overseeing the installation, support, and repair of retail store technologies, computer systems, and peripherals within various business environments.The ideal candidate will have excellent project management skills, as...

  • Technical Support Analyst

    hace 3 semanas


    Xico, México Citi A tiempo completo

    Job Summary:Citi is seeking a Technical Support Analyst - Application Expert to join our team. As a key member of the Applications Support group, you will provide technical and business support for users of Citi Applications. The ideal candidate will have a strong understanding of application support principles and excellent communication skills.About the...

  • Cloud Support Engineer

    hace 3 semanas


    Xico, México Amazon A tiempo completo

    Overview: As a Cloud Support Engineer at Amazon, you will have the opportunity to work with a wide range of customers from startups to enterprises, providing high-quality technical solutions that help them achieve their business goals.


  • Xico, México Zoom A tiempo completo

    Company OverviewZoom is a leading provider of collaboration software, empowering teams to communicate and work together more effectively.Estimated Salary Range$85,000 - $115,000 per year, depending on location and experience.About the RoleWe are seeking a skilled Technical Support Engineer to join our Tier 2 Support team. As a key member of our technical...


  • Xico, México Avaya A tiempo completo

    About AvayaAvaya empowers businesses to deliver exceptional customer experiences by providing innovative solutions for their most important ambitions and challenges. With a global presence, organizations trust Avaya to power immersive, personalized, and unforgettable customer experiences that drive business momentum.Job OverviewThis role is part of our team...


  • Xico, México Didi Global A tiempo completo

    Job DescriptionWe are seeking a highly skilled Technical Support Engineer to join our Fintech Technical Support Team in Mexico. This role will be responsible for supporting the fintech business operation.About UsDidi Global is committed to creating a workplace that is free from discrimination and harassment, to better serve the communities we're a part...

  • IT Support Expert

    hace 4 semanas


    Xico, México Wpp A tiempo completo

    About WPPWPP is the creative transformation company that empowers its clients to build better futures. With a global network of over 109,000 professionals in 110 countries, WPP provides transformative ideas and outcomes through an integrated offer of communications, experience, commerce, and technology.The company's headquarters are located in New York,...