Sales Support Specialist

hace 5 días

Santiago de Querétaro, Querétaro de Arteaga, México Freudenberg A tiempo completo

Empowering People, Creating Technology

About the Role

We are seeking a highly organized and detail-oriented Sales Operations Coordinator to join our team at Freudenberg. As a Sales Operations Coordinator, you will play a critical role in supporting our sales team by coordinating and distributing sales reports, managing sales data, and providing administrative support.

Key Responsibilities

  • Sales Reporting and Data Management
    • Coordinate and distribute sales reports to sales management and territory managers, including monthly order intake, CYTD vs. PYTD, and sales order verification for commissions due.
    • Manage sales data and provide insights to support business decisions.
  • Sales Forecasting and Budgeting
    • Consolidate and prepare monthly sales order intake forecast for sales management and finance.
    • Measure variance of actual to forecast by salesman.
  • Annual Sales Order Intake Budget Process
    • Coordinate and prepare template for sales management to create annual sales budget targets for the sales team.
    • By manager, individual salesman, and channel (aftermarket, first-fit, expansion joint).
  • Business Review Audits
    • Support finance in gathering documentation requested by auditors to fulfill the audit review.
  • Sales Leads
    • Coordinate with marketing and sales to import and manage leads into C4C.
    • Support global marketing department in disseminating lead emails to the correct sales team for follow-up.
  • Car Allowance Program
    • Coordinate and manage drivers on either the EagleBurgmann or external vendor FAVR car allowance program.
    • Coordinate with EB human resources the enrollment and termination of drivers.
    • Submit annual mileage reports to sales management.
    • Review annual FAVR mileage band history for adherence to business mileage requirements.
  • Business Review Meeting (BRM)
    • Coordinate and collect EBUS sales data required for the quarterly BAA BRM meetings, including orders won, lost, opportunities, competition intelligence, etc.
    • Submit to senior management for review.
  • Profitable Aftermarket Growth (PAG)
    • Coordinate and collect PAG initiative results and update the presentation to include EBUS' status of completion, major results since prior meeting, open issues/risks, and major next steps until the next quarter's meeting.
  • Administrative Support
    • Coordinate the ordering of business cards for the sales team.
    • Support continuous improvement projects and process changes to streamline sales reporting in C4C with dashboards and reports.
  • Relationship Building
    • Develop strong relationships with sales personnel and internal/external customers.
    • Create a strong foundation based on trust through strong communication, early, frequent, and accurate updates.
  • Qualifications
    • Bachelor's degree in commerce, sales, or related field.
    • Fluent English.
    • Availability to travel (valid visa and passport).
    • Experience with SAP C4C, CRM, and ERP.
    • Value for customer.
    • Innovation, drive, and execution.
    • Communication and leadership.

About Freudenberg

Freudenberg is a leading global technology group that offers a wide range of innovative products and services. We are committed to empowering people and creating technology that makes a positive impact on society.

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