ERP Functional Support Specialist

hace 4 semanas


Texcoco de Mora, México Cimmyt A tiempo completo

CIMMYT is seeking a highly motivated and service-oriented professional to participate in the implementation of functional support for our ERP system. As a key member of our team, you will play a crucial role in ensuring the smooth operation of our business processes.

The consultancy is based at CIMMYT's campus, where you will work closely with our team to implement best practices and fully utilize our ERP system capabilities.

**Key Responsibilities:**

1. Participate in ERP implementation and projects, working closely with our Business Operations team to ensure seamless integration.

2. Support the Business Operations team in business process improvements by implementing best practices and fully utilizing ERP system capabilities.

3. Prepare documentation and training materials, as well as conduct user-specific training sessions to ensure a smooth transition.

4. Investigate and resolve issues reported by end-users, escalating to our IT team or third-party service providers as needed.

5. Provide daily functional support to end-users in the areas of procure-to-pay, inventory and warehousing, financials, and project accounting.

**Specific Activities:**

1. Assist in running the Integrated Management Reporting Pack (IMRP) and ANAPLAN reports immediately after month-end closing.

2. Assist in the batch run of program reports immediately after month-end close.

3. Assist users in performing functional testing, reporting bugs, testing bug fixes, testing minor and major enhancements, and customization in AX2012/D365 F&O.

4. Help organize meetings and sessions with users to finalize business processes to be implemented in D365 F&O and/or SAP Concur T&E.

**Requirements:**

1. Bachelor's Degree in Finance, Accounting, or Information Technology.

2. Minimum of 3 years of Microsoft Dynamics AX ERP experience (AX2009, AX2012 R2/R3, Dynamics 365 F&O preferred).

3. Must demonstrate knowledge and experience in ERP concepts, implementation principles, practices, and methodology.

4. Experience with project management and project accounting for non-profit organizations is an asset.

5. Knowledge of Dynamics AX development environment, Visual Studio, SQL Management Studio, SSRS, ETL using SSIS, SSAS, Management Reporter 2012 (Reporting Tool), Power Platform, and SharePoint is a plus but not required.

6. Dynamics Ax2012/365 Finance and Operations certification is desirable.

7. Working knowledge of SAP Concur, SAP Ariba, Coupa, or Kyriba TMS is desirable but not required.

8. Intermediate level in the use of Productivity Tools such as Microsoft Office Suite, Advanced Excel, Visio, MS Project.

**Benefits:**

CIMMYT offers a comprehensive benefits package, including law benefits.



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