Global Customer Operations Representative
hace 1 semana
**Role Overview**
As a Global Customer Operations Representative, you will serve as the primary point of contact for top-tier customers at the AMS Market level, handling daily operational matters and resolving issues throughout the sales process. This role requires collaboration with various functions and organizations to address customer support needs.
**Key Responsibilities**
* Manage relationships with key customers, providing exceptional service and support to meet their needs.
* Analyze and resolve complex operational issues related to order status, returns, deliveries, invoicing, and financial post-sales programs.
* Collaborate with internal teams, including sales, supply chain, and logistics, to ensure seamless customer support.
* Develop in-depth knowledge of the end-to-end sales operations process and contribute to process optimization efforts.
**Requirements**
* First-level university degree or equivalent experience
* Typically 2-4 years of relevant experience in supply chain, customer service, procurement, or financial management
* Strong communication skills with ability to convey medium-impact messages clearly (verbal, written, and presentation) to internal and external peers and management
* Mastery in English and local language, with additional languages required as needed
* Intermediate understanding of moderately complex internal operational issues
* Developed problem-solving and analytical skills
* Broad knowledge of the end-to-end process of sales operations
* Demonstrated teamwork and collaboration skills
* Growth mindset to create and collaborate with effective solutions
**About HP**
HP is a technology company operating in over 170 countries worldwide, dedicated to creating technology that enhances life for everyone, everywhere.
**Why Join HP?**
We value diversity, equity, and inclusion, creating a culture where everyone is respected and can bring their authentic self to work. Our commitment to these values fosters innovation, growth, and success. When you thrive at HP, you help grow our bottom line.
-
Customer Service Representative
hace 3 semanas
Tlaquepaque, Jalisco, México Hewlett Packard A tiempo completoThis role is a Customer Service Representative within the US Customer Operations team at Hewlett Packard. Our mission is to deliver exceptional customer experience through process efficiencies, internal/external collaboration, and teamwork.**Responsibilities:**- Acts as a first point of contact for regular, on-going US customer accounts, handling daily...
-
Senior Operations Support Specialist
hace 5 días
Tlaquepaque, Jalisco, México Hewlett Packard A tiempo completoOverviewHewlett Packard is seeking an experienced Global Customer Operations Representative to join our team. As a key member of our operations support team, you will be responsible for providing exceptional customer service and resolving operational issues that may arise from the sales process.About YouWe are looking for a highly skilled professional with...
-
Global Sales Operations Manager
hace 2 semanas
Tlaquepaque, Jalisco, México Hewlett Packard A tiempo completo**Overview**Hewlett Packard is seeking an experienced Global Sales Operations Manager to lead our team in resolving complex issues and providing exceptional customer support.**Responsibilities**The successful candidate will act as the primary point of contact for top-tier customer accounts, coordinating support on daily operational matters and resolving...
-
Customer Service Representative
hace 22 horas
Tlaquepaque, Jalisco, México Arrow Electronics A tiempo completoCompany Overview">Arrow Electronics is a leading global provider of products, services, and solutions to industrial and commercial users of electronic components and enterprise computing solutions. With over 220,000 leading technology manufacturers and service providers, Arrow guides innovation forward.The company maintains 228 locations worldwide with over...
-
Multilingual Customer Service Representative
hace 5 días
Tlaquepaque, Jalisco, México Tata Consultancy Services (Tcs) A tiempo completoWe are seeking a talented Multilingual Customer Service Representative to join our team at Tata Consultancy Services (TCS). This is an exciting opportunity for someone who is passionate about delivering exceptional customer experiences and wants to grow with a leading international company.The ideal candidate will have 1 year of experience in customer...
-
Customer Service Representative
hace 4 semanas
Tlaquepaque, Jalisco, México Dsv A tiempo completoAt DSV, we're looking for a talented individual to join our team as a Customer Service Specialist. If you're a current DSV employee interested in a position in another country, please contact your Human Resource representative to discuss the process and requirements of applying.Job Requirements:Auxiliar en todas las actividades relacionadas con la...
-
Tlaquepaque, Jalisco, México Arrow Electronics A tiempo completoJob Description:We are seeking a highly motivated and customer-focused Customer Service Representative to join our e-commerce team at Arrow Electronics.The successful candidate will be responsible for providing exceptional customer service via phone, email, and chat, ensuring that customers have a positive experience with our company.Key responsibilities...
-
Global Security Operations Expert
hace 1 hora
Tlaquepaque, Jalisco, México Micron A tiempo completoAbout the RoleWe are seeking an experienced Global Security Operations Expert to lead and manage our Physical Security Operations Center (PSOC) operations and incident response. As a key member of our security team, you will be responsible for designing and implementing security policies, protocols, and procedures to ensure the highest levels of security and...
-
Customer Service Representative
hace 5 días
Tlaquepaque, Jalisco, México Arrow Electronics, Inc. A tiempo completoAbout Arrow ElectronicsWe are a global technology leader and Fortune 109 company seeking a talented Customer Support Associate to join our Guadalajara branch.
-
Support Operations Coordinator
hace 4 semanas
Tlaquepaque, Jalisco, México Hewlett Packard A tiempo completoJob Title: Support Operations RepresentativeJob Summary:This role is responsible for developing support strategies for product families and facilitating the implementation of product, service or solution portfolio lifecycle management.The role collaborates with regional and global teams on service planning and execution, fosters cross-functional...
-
Customer Sales Representative
hace 4 semanas
Tlaquepaque, Jalisco, México Arrow Electronics, Inc. A tiempo completoRole Summary:We are seeking a skilled Customer Sales Representative to join our team at Arrow Electronics, Inc. This role involves responsible for the day-to-day sales activities, sales support, and customer service tasks for specified customers and assigned accounts from French-speaking Canada.Key Responsibilities:Work with suppliers and internal...
-
Bilingual Customer Service Representative
hace 1 mes
Tlaquepaque, Jalisco, México Tata Consultancy Services (Tcs) A tiempo completoAre you a highly motivated and customer-focused individual looking for a challenging role in a dynamic international company?**Job Summary:**We are seeking a skilled Bilingual Customer Service Representative to join our team at Tata Consultancy Services (TCS). As a key member of our customer support team, you will be responsible for providing exceptional...
-
Customer Service Representative
hace 1 mes
Tlaquepaque, Jalisco, México Avantive Solutions A tiempo completo**Avantive Solutions Mexico**, a leading call center in the country, is seeking a skilled Customer Service Representative to join its team:**Key Responsibilities:** Strong Communicator: Deliver exceptional verbal and written communication skills to clients Relationship Builder: Foster strong relationships with clients and colleagues Problem Solver: Identify...
-
Customer Service Representative Jr.
hace 5 días
Tlaquepaque, Jalisco, México Hewlett Packard Enterprise A tiempo completoJob DescriptionWe are seeking a skilled Customer Service Representative Jr. to join our team at Hewlett Packard Enterprise. As a Junior Returns Agent, you will play a vital role in addressing customer concerns related to returns and ensuring seamless interactions with our internal teams.Key Responsibilities:Act as the primary point of contact for customers...
-
Customer Service Representative
hace 4 días
Tlaquepaque, Jalisco, México Tata Consultancy Services (Tcs) A tiempo completoAbout the RoleWe are seeking a skilled Customer Service Representative to join our team at Tata Consultancy Services (Tcs). As a key member of our international support staff, you will play a crucial role in delivering exceptional customer experiences and resolving issues efficiently.This is a full-time position with a competitive salary range of $16,000 -...
-
Tlaquepaque, Jalisco, México Avantive Solutions A tiempo completo**Avantive Solutions Mexico**, a leading call center in the country, is seeking talented individuals to join its team as Customer Service Representatives.We are looking for professionals who can provide exceptional customer service and build strong relationships with clients. As a Customer Service Representative, you will be responsible for communicating...
-
Sales Operations Coordinator
hace 5 días
Tlaquepaque, Jalisco, México Hewlett Packard A tiempo completoAbout the Role">We are seeking a highly skilled Sales Operations Representative to join our team at Hewlett Packard. As a key member of our sales operations team, you will play a critical role in managing sales documentation, updating CRM data, and assisting in sales support strategy development.">Responsibilities">">Evaluate and maintain accurate...
-
Customer Support Specialist
hace 3 días
Tlaquepaque, Jalisco, México Hewlett Packard A tiempo completoJob OverviewHewlett Packard is seeking a skilled Customer Support Specialist to join our sales operations team. In this role, you will serve as the primary point of contact for regular and top-tier customer accounts, providing daily operational support and resolving complex issues.
-
Tlaquepaque, Jalisco, México Hewlett Packard A tiempo completoJob Title: Global Travel and Logistics Operations CoordinatorAbout the Role:We are seeking a highly organized and analytical individual to join our team as a Global Travel and Logistics Operations Coordinator. In this role, you will be responsible for administering travel and fleet purchase orders and associated invoices, monitoring and tracking travel and...
-
Customer Sales Representative
hace 1 mes
Tlaquepaque, Jalisco, México Arrow Electronics, Inc. A tiempo completo**Job Summary**:We are seeking a highly skilled Customer Sales Specialist I to join our team at Arrow Electronics, Inc. This role is responsible for providing exceptional sales support and customer service to our valued customers.**Key Responsibilities**:Provide day-to-day sales activities, sales support, and customer service for assigned accounts.Maintain...