Customer Service Representative
hace 4 días
We are seeking a skilled Customer Service Representative to join our team at Tata Consultancy Services (Tcs). As a key member of our international support staff, you will play a crucial role in delivering exceptional customer experiences and resolving issues efficiently.
This is a full-time position with a competitive salary range of $16,000 - $19,000 per month, depending on experience. Our remote hybrid work environment allows for flexibility and work-life balance, while providing the opportunity to grow professionally.
Responsibilities- Respond to customer inquiries and resolve issues promptly and professionally via phone, email, or chat.
- Provide accurate information and solutions, ensuring customer satisfaction and loyalty.
- Collaborate with internal teams to escalate complex issues and ensure timely resolutions.
To be successful in this role, you should possess:
- A high school certificate as a minimum educational requirement.
- Bilingual proficiency in English and Spanish, with excellent communication skills.
- At least one year of experience in customer service or a related field.
We offer a comprehensive benefits package, including:
- A 30-day Christmas bonus.
- Benefits above the law.
- 40 hours of work per week, with two days of rest.
- Salary increases every year based on performance.
- Work equipment provided by the company.
- Food vouchers.
- A home office bonus covering internet and power expenses.
- Job stability.
This is an exciting opportunity to join a dynamic team and take your career to the next level. If you are a motivated and customer-focused individual with a passion for language and culture, we encourage you to apply.
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