Business Development Associate for Financial Growth

hace 3 días

Ciudad de México, Ciudad de México Fairplay A tiempo completo
About Fairplay

Fairplay is a pioneering fintech company dedicated to empowering entrepreneurs through innovative financing solutions. Our mission is to bridge the gap between growth capital and small and medium-sized enterprises in Latin America, becoming the go-to provider of financial products and business intelligence for the region's fastest-growing sectors.

We strive to provide our clients with actionable data and insights that enable informed decision-making, ultimately driving their success and competitiveness.

Job Overview

We are seeking a highly motivated Jr. Customer Success Executive to join our team. As a key member of our customer-facing department, you will be responsible for ensuring the success of our clients throughout their journey with Fairplay. This includes building strong relationships, providing expert guidance, and identifying opportunities for growth and improvement.

In this role, you will work closely with our clients to understand their objectives, strategies, and pain points. You will also analyze industry trends and market dynamics to stay ahead of the curve and identify potential areas of growth. Your expertise will help us deliver tailored solutions that meet the unique needs of each client, fostering long-term partnerships and driving revenue growth.

Responsibilities
  • Manage client contracts and negotiate agreements that benefit both parties
  • Become a trusted advisor to clients, providing clear communication, timely delivery, and exceptional support
  • Develop and execute customized success plans based on data-driven insights, product offerings, and client-specific needs
  • Analyze monthly Key Performance Indicators (KPIs) to identify trends, opportunities, and challenges
  • Utilize project management techniques to implement effective plans and ensure client success
  • Provide expert advice and respond to client queries in a professional and courteous manner
  • Stay up-to-date with industry developments and best practices to continuously improve client outcomes
Requirements
  • Strong analytical and problem-solving skills, with the ability to think critically and make informed decisions
  • Excellent communication and interpersonal skills, with experience working with diverse stakeholders
  • Proven track record of managing complex client relationships and negotiations
  • Ability to work independently and collaboratively as part of a high-performing team
  • Proficiency in Microsoft Excel and other productivity tools
  • A bachelor's degree in Business Administration, Finance, or a related field
What We Offer

As a valued member of our team, you can expect:

  • A competitive salary range of $20,000 - $25,000 per year
  • Opportunities for professional growth and development within a dynamic and innovative company
  • A collaborative and supportive work environment that fosters creativity and teamwork
  • A comprehensive benefits package, including health insurance and paid time off
How to Apply

If you're a motivated and results-driven individual who is passionate about helping entrepreneurs succeed, we encourage you to apply for this exciting opportunity. Please submit your resume and a cover letter outlining your relevant experience and qualifications.

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