Senior Application Support Specialist
hace 1 semana
**Job Overview**
Citi is seeking a highly skilled Sr. Application Support to join our team. As a key member of our Application Support group, you will be responsible for providing technical and business support to users of our applications.
Responsibilities:
Technical Support: Provide technical support to users of our applications, including troubleshooting and resolving issues in a timely manner.
Business Support: Collaborate with business stakeholders to understand their needs and provide solutions to meet those needs.
Process Improvement: Identify opportunities to improve our processes and implement changes to increase efficiency and effectiveness.
Communication: Communicate effectively with users, stakeholders, and team members to ensure that issues are resolved and that stakeholders are informed of progress.
Requirements:
Experience: 5-8 years of experience in an Application Support role.
Certifications: Advanced certifications in ITIL or similar methodologies.
Skills: Strong analytical and problem-solving skills, excellent communication and interpersonal skills, and the ability to work effectively in a team environment.
Preferred Qualifications:
Knowledge: Knowledge of middleware technology, database technology, and monitoring and service support technologies.
Experience: Experience with credit card risk portfolio evaluation systems, credit decision, credit origination, credit cards authorization, fraud detection systems, PYME and mortgage products.
Certifications: Certifications in credit card risk portfolio evaluation systems, credit decision, credit origination, credit cards authorization, fraud detection systems, PYME and mortgage products.
Job Family:** Technology
Job Family:** Applications Support
Time Type:** Full time
-
Retail Application Support Specialist
hace 6 días
Xico, México Viseo A tiempo completoJob SummaryWe are looking for a Retail Application Support Specialist to provide POS Application Maintenance support for our American customers.ResponsibilitiesCorrective maintenance: resolving incidents, correcting parameter settings, and modifying development
-
Senior Application Support Specialist
hace 2 semanas
Xico, México Citi A tiempo completoJob SummaryThe Senior Application Support Specialist provides technical and business support for users of Citi Applications. This includes providing quick resolutions to app issues, driving stability, efficiency, and effectiveness improvements to help the business succeed.Key ResponsibilitiesStart of day checks, continuous monitoring, and regional...
-
Application Support Specialist
hace 3 semanas
Xico, México Capgemini A tiempo completoJob Requirements:We are seeking a highly skilled Application Support Specialist to join our team at Capgemini. The ideal candidate will have 3 to 5 years of relevant experience in application support, with a strong focus on SQL Server.Key Responsibilities:Provide expert-level support for SQL Server-related issuesDevelop and maintain complex SQL queriesManage...
-
IT Application Support Specialist
hace 3 semanas
Xico, México Fleetcor A tiempo completoJob Title: IT Application Support SpecialistAbout the Role:Corpay is seeking an IT Application Support Specialist to provide first and second level support for customer and employee facing applications. The successful candidate will work remotely, but must be located in Mexico. We will provide a virtual training environment, a monthly home internet stipend,...
-
Application Support Senior Analyst
hace 3 semanas
Xico, México Citi A tiempo completoJob Title: Application Support Senior AnalystThe Application Support Senior Analyst plays a critical role in ensuring the stability, efficiency, and effectiveness of Citi's applications. This position requires a strong technical background, excellent communication skills, and the ability to work collaboratively with various...
-
Application Support Senior Analyst
hace 3 semanas
Xico, México Citi A tiempo completoJob Title: Application Support Senior AnalystThe Application Support Senior Analyst plays a critical role in ensuring the stability, efficiency, and effectiveness of Citi's applications. This position requires a strong technical background, excellent communication skills, and the ability to work independently with minimal supervision.Responsibilities:Provide...
-
Application Support Senior Analyst
hace 3 semanas
Xico, México Citi A tiempo completoJob Title: Application Support Senior AnalystThe Application Support Senior Analyst plays a critical role in ensuring the stability, efficiency, and effectiveness of Citi's applications. This position requires a strong technical background, excellent communication skills, and the ability to work independently with minimal supervision.Responsibilities:Provide...
-
Application Support Specialist
hace 3 semanas
Xico, México Refinitiv A tiempo completoAbout the RoleThis is a high-performing team of talented Application Support specialists who provide world-class support for Commercial Engineering. As an Application Support Analyst - Informatica, you will be responsible for day-to-day operations for the applications you support, working as part of a larger global team, continuously improving our global...
-
Application Support Senior Analyst
hace 3 semanas
Xico, México Citi A tiempo completoJob Title: Application Support Senior AnalystThe Application Support Senior Analyst plays a critical role in ensuring the stability, efficiency, and effectiveness of Citi's applications. This position requires a strong technical background, excellent communication skills, and the ability to work independently with minimal supervision.Responsibilities:Provide...
-
Senior Application Support Analyst
hace 3 semanas
Xico, México Citi A tiempo completo**Job Summary**:Citi is seeking a highly skilled Senior Application Support Analyst to provide technical and business support for users of Citi Applications. The ideal candidate will have a strong background in application support, excellent analytical skills, and the ability to communicate complex technical issues in simple terms.**Responsibilities**:...
-
Senior IMS Support Specialist
hace 3 semanas
Xico, México Ericsson A tiempo completo**Unlock Your Potential as a Senior IMS Support Specialist**We are seeking a highly skilled Senior IMS Support Specialist to join our team at Ericsson. As a key member of our Support organization, you will play a critical role in providing technical support to our customers, ensuring the stability and performance of their IMS networks.**Key...
-
Senior Administrative Support Specialist
hace 3 semanas
Xico, México Hsbc A tiempo completo**Job Summary**We are seeking a highly skilled and experienced Senior Administrative Support Specialist to provide exceptional support to our Senior Management team within the Risk and Compliance Chief to Staff and Regulatory Compliance department.The ideal candidate will have a proven track record of providing responsive and high-quality senior...
-
Senior Technical Support Specialist
hace 3 semanas
Xico, México Citi A tiempo completo**Job Summary**:Citi is seeking a highly skilled Senior Technical Support Specialist to join our team. The successful candidate will provide technical and business support for users of Citi Applications, ensuring quick resolutions to app issues and driving stability, efficiency, and effectiveness improvements.**Key Responsibilities**:Perform start of day...
-
Application Support Senior Analyst
hace 2 semanas
Xico, México Citi A tiempo completo**Technical Expertise**:The Senior Application Support role at Citi involves providing technical and business support for users of our applications. This includes resolving issues efficiently, driving stability, efficiency, and effectiveness improvements to help the business succeed.Key responsibilities include:Performing start of day checks, continuous...
-
Web Application Support Specialist
hace 4 semanas
Xico, México Ecovadis A tiempo completoJoin Our Team as a Web Application Support SpecialistWe are seeking a highly motivated and detail-oriented Web Application Support Specialist to join our team at EcoVadis. As a key member of our Platform Services department, you will be responsible for providing top-notch support to our customers and internal stakeholders, ensuring their technical issues are...
-
Senior Technical Support Specialist
hace 2 semanas
Xico, México Sequoia Connect A tiempo completoJob Title: Senior Technical Support SpecialistAbout the Role:We are seeking a highly skilled Senior Technical Support Specialist to join our team at Sequoia Connect. As a key member of our infrastructure support team, you will be responsible for providing Level 3 technical support for infrastructure issues, troubleshooting and resolving complex technical...
-
Senior Application Support Analyst
hace 2 semanas
Xico, México Citi A tiempo completoJob Title: Senior Application Support AnalystJob Summary:Citi is seeking a highly skilled Senior Application Support Analyst to provide technical and business support for users of Citi Applications. The ideal candidate will have a strong background in application support, with experience in troubleshooting and resolving complex technical issues.Key...
-
Senior Application Support Analyst
hace 3 semanas
Xico, México Citi A tiempo completo**Job Summary**:Citi is seeking a highly skilled Senior Application Support Analyst to provide technical and business support for users of Citi Applications. The ideal candidate will have 5-8 years of experience in an Application Support role, with advanced execution capabilities and the ability to adjust quickly to changes and re-prioritization.**Key...
-
Retail Application Support Specialist
hace 4 semanas
Xico, México Viseo A tiempo completoJob Title: Retail Application Support ConsultantVISEO is a global consulting firm that helps businesses innovate and grow. We are seeking a Retail Application Support Consultant to join our team in Mexico or Colombia.About the RoleAs a Retail Application Support Consultant, you will be responsible for providing technical support and maintenance for our...
-
Senior Technical Support Specialist
hace 2 semanas
Xico, México Capgemini A tiempo completo**Job Summary**We are seeking a skilled Senior Technical Support Specialist to join our team at Capgemini. As a key member of our support team, you will be responsible for identifying defects, discrepancies, and trends through code debugging and log analysis.**Key Responsibilities**Identify and troubleshoot technical issues using SQL, Unix, and Shell...