Empleos actuales relacionados con Customer Experience Specialist - Xico, México - Damco Spain Sl
-
Customer Experience Specialist
hace 3 semanas
Xico, México Spx Flow A tiempo completoJob Title: Customer Experience SpecialistJob Summary:We are seeking a highly skilled Customer Experience Specialist to join our team at SPX FLOW, Inc. in Mexico. As a Customer Experience Specialist, you will be responsible for setting up sales orders, managing customer interactions, and ensuring exceptional customer experiences.Key Responsibilities:Set up...
-
Customer Experience Specialist
hace 2 semanas
Xico, México Ecovadis A tiempo completo**About the Role**EcoVadis is seeking a highly motivated Customer Experience Specialist to join our team. As a trusted advisor, you will be responsible for providing high-touch assistance to our customers' questions and concerns.**Key Responsibilities**Conduct internet research to clarify and validate companies' registered information, such as legal entity,...
-
Customer Experience Specialist
hace 3 semanas
Xico, México Zendesk A tiempo completoAbout the RoleWe're seeking a talented Customer Experience Specialist to join our team at Zendesk. As a key member of our customer experience team, you will play a critical role in delivering exceptional customer experiences through our software.Key Responsibilities:Collaborate with cross-functional teams to identify and implement process improvements that...
-
Customer Experience Specialist
hace 3 semanas
Xico, México Nubank A tiempo completoAbout NubankNubank is a pioneering digital banking platform that has revolutionized the way people interact with money in Latin America. Founded in 2013, the company has grown to become one of the largest and most innovative financial institutions in the region.About the RoleWe are seeking a highly skilled Customer Experience Specialist to join our team in...
-
Customer Experience Specialist
hace 2 semanas
Xico, México Digitalocean A tiempo completo**Drive Customer Success at DigitalOcean**We're seeking a skilled Customer Experience Specialist to join our Support Team. As an Associate Customer Advocate, you'll engage with customers to provide effective solutions to their account, billing, and platform-related issues. Your expertise will help customers maximize the power of our platform, and you'll be...
-
Customer Experience Assurance Specialist
hace 3 semanas
Xico, México Opentable A tiempo completo{"title": "Customer Experience Assurance Specialist", "description": "About the RoleAt OpenTable, we're passionate about delivering exceptional customer experiences. As a Customer Experience Assurance Specialist, you'll play a critical role in ensuring our customers receive high-quality service and have a positive experience throughout their interactions...
-
Customer Experience Specialist
hace 2 semanas
Xico, México Nubank A tiempo completoAbout the TeamNubank's values and culture are built around building a strong and diverse team, which is crucial for our success in developing the Customer Experience Chapter.As a Customer Experience Specialist, you will help us implement the customer excellence structure and be part of the construction of an amazing company that is bringing a financial...
-
Customer Experience Specialist
hace 1 semana
Xico, México Pgls A tiempo completoCompany OverviewPgls is a global language solutions company that provides translation, localization, and interpreting services. Our mission is to help businesses succeed in a multilingual world by delivering comprehensive language solutions.Job OverviewThe Customer Experience Specialist plays a key role in ensuring client satisfaction and retention by...
-
Customer Experience Assurance Specialist
hace 3 semanas
Xico, México Opentable A tiempo completoAt OpenTable, we're passionate about delivering exceptional customer experiences. As a Customer Experience Assurance Specialist, you'll play a critical role in ensuring our customers receive high-quality service and have a positive experience throughout their interactions with our products and services.**Key Responsibilities:** Monitor and analyze customer...
-
Customer Experience Specialist
hace 2 semanas
Xico, México Verizon A tiempo completo**About the Role**Verizon is seeking a skilled Customer Experience Specialist to join our team. As a key member of our operations team, you will be responsible for managing vendor relationships and ensuring high-quality performance.**Key Responsibilities**Track center performance and ensure agreed-upon service-level agreements are metDrive revenue through...
-
Trial Experience Specialist
hace 3 semanas
Xico, México Highlevel Inc. A tiempo completoJob Title: Trial Experience SpecialistAt HighLevel Inc., we're seeking a skilled Trial Experience Specialist to join our team. As a key member of our customer success team, you'll be responsible for delivering exceptional trial experiences to our customers, ensuring they get the most out of our platform.Key Responsibilities:Identify and engage new customer...
-
Customer Experience Specialist
hace 1 semana
Xico, México Hsbc A tiempo completoKey Responsibilities:The Customer Experience Specialist will be responsible for resolving complex local queries and ensuring the completion of all global queries and local basic queries assigned to others.Accountabilities:Resolving local complex queries and ensuring the completion of all global queries and local basic queries assigned to others.Maintaining a...
-
Customer Experience Specialist
hace 3 semanas
Xico, México Damco Spain Sl A tiempo completoJob Title: Customer Experience ConsultantWe are seeking a highly skilled Customer Experience Consultant to join our team at Damco Spain Sl. As a Customer Experience Consultant, you will play a vital role in ensuring that our customers receive exceptional service and support.Key Responsibilities:Provide excellent customer service and support to our...
-
Customer Success Specialist
hace 3 semanas
Xico, México Rarible, Inc. A tiempo completoJoin Rarible, Inc. as a Customer Success SpecialistWe are seeking a highly motivated and experienced Customer Success Specialist to join our team at Rarible, Inc. As a Customer Success Specialist, you will be responsible for ensuring customer satisfaction and managing day-to-day customer requests via our ticket system (Zendesk) and social media channels...
-
Customer Experience Specialist
hace 3 semanas
Xico, México Citi A tiempo completoCustomer Experience AnalystThe Customer Experience Analyst plays a key role in monitoring, assessing, analyzing, and evaluating processes and data to identify policy gaps and formulate policies. This role involves interpreting data, making recommendations, researching and interpreting factual information, and identifying inconsistencies in data or results....
-
Customer Experience Specialist
hace 3 semanas
Xico, México Damco Spain Sl A tiempo completoCustomer Experience ConsultantWe are seeking a highly skilled Customer Experience Consultant to join our team at Damco Spain Sl. As a key member of our organization, you will play a vital role in ensuring seamless customer experiences across our global operations.Key Responsibilities:Assist with duties related to document preparation and information...
-
Trial Experience Specialist
hace 3 semanas
Xico, México Highlevel Inc. A tiempo completoJoin Our Team as a Trial Experience SpecialistWe are seeking a highly skilled and motivated individual to join our team as a Trial Experience Specialist. As a key member of our customer success team, you will be responsible for providing exceptional customer experiences to our trial users, ensuring they have a seamless and engaging experience with our...
-
Customer Experience Manager
hace 2 semanas
Xico, México Amex A tiempo completo**Empower Customer Success**At American Express, we're committed to delivering exceptional customer experiences. As a Pod Leader - Customer Engagement, you'll play a vital role in driving customer satisfaction and loyalty. Your expertise will help our Customer Care Professionals (CCPs) deliver world-class service to our card members around the globe.**Your...
-
Customer Experience Ambassador
hace 1 semana
Xico, México Yulife A tiempo completoAbout YuLifeWe're a dynamic company that's transforming the way people think about life and insurance. Our mission is to inspire people to live their best lives, and we're looking for talented individuals to join our team.At YuLife, we're passionate about delivering exceptional customer experiences. We believe that our customers are at the heart of...
-
Customer Experience Specialist
hace 3 semanas
Xico, México Medallia A tiempo completoAt Medallia, we're committed to creating a culture that values every person and every experience. As a member of our Professional Services team, you'll partner with senior decision makers at leading global companies to help them improve in the eyes of their customers.The role involves collecting customer requirements, configuring the Medallia platform, and...
Customer Experience Specialist
hace 2 meses
About Damco Spain Sl
Damco Spain Sl is a leading provider of logistics and supply chain solutions. We are committed to delivering exceptional customer experiences and driving business growth through innovative and efficient solutions.
Job Summary
We are seeking a highly motivated and experienced Customer Experience Specialist to join our team. As a Customer Experience Specialist, you will be responsible for managing end-to-end customer experiences, resolving customer issues, and driving continuous improvement opportunities.
Key Responsibilities
- Owns and manages the customer experience, ensuring timely and effective resolution of customer issues
- Manages end-to-end shipment process, ensuring compliance with relevant company procedures and agreements with customers
- Identifies root causes of issues and advises management of potential service failures and/or trends
- Drives continuous improvement opportunities and cost savings initiatives
Requirements
- Recent college graduates in Business Administration and International Trade, preferred, or experience in Ocean Logistics, Landside transportation or Customer Experience – Contact Center
- English B2, required
- Proficient with MS Suite (Word, Excel, PowerPoint, Teams)
- Ability to multi-task and a strong sense of urgency
- Customer-centricity and Service-oriented
- Excellent communication and interpersonal skills (verbal, written, and presentation)
- Conflict resolution, strong problem-solving, and persuasion skills
What We Offer
- Exciting career opportunities with an international reach
- Diversity-focused and award-winning talent development initiatives
- Competitive compensation and benefits package for full-time employees
- Opportunities for professional growth and development
Why Damco Spain Sl
We are committed to a diverse and inclusive workplace, and we welcome applicants without regard to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law.
