Customer Experience Manager

Job SummaryThe Senior Customer Experience Manager will be responsible for building and maintaining strong relationships with customers to drive business growth and customer satisfaction. This role will involve leading customer account teams, developing and executing success plans, and providing exceptional customer service.Key ResponsibilitiesLead customer...

Job Title: Customer Experience ManagerAbout the RoleWe are seeking a highly skilled Customer Experience Manager to join our team at Cisco Systems. As a key member of our customer success organization, you will play a pivotal role in driving the successful adoption and utilization of our technologies and services within our customer organizations, leading to...

About the RoleThe Mobility Earner Experience Manager is the guardian of the customer experience and will be obsessed with knowing every detail around the E2E customer journey for specific issue types.Main Responsibilities:Ensure every aspect of our customer support processes are designed with our customers, and our budget, in mind.Help to define and...

About the RoleAs a Senior Digital Customer Experience Manager at Shuttlerock Limited, you will be responsible for ensuring customer success and growth through strategic account management.

**About Us**IWG, a leading provider of workspaces, is revolutionizing the way people and businesses work. With over 120 countries across the globe, we offer our customers flexibility and convenience.We are currently seeking a skilled Dynamic Customer Experience Manager to join our team in Mexico City. In this role, you will be responsible for providing...

About Us:">At Emma – The Sleep Company, we are dedicated to providing our customers with the best experience before and after sales, converting them into ambassadors for our brand. We believe in the importance of a well-rested life and strive to create products that help our customers achieve this goal.Your Role:We are seeking an experienced Customer...

At Lyft, we're committed to delivering exceptional customer experiences. To achieve this goal, we're seeking a skilled Senior Operations Manager - Customer Experience to lead our Support Escalations team.This is a challenging role that requires strong leadership skills, operational expertise, and a passion for delivering results. As a Senior Operations...

American International Group seeks a highly skilled customer service professional to join our team as a Global Customer Experience Manager.Responsibilities include handling incoming calls from clients, explaining policy benefits and making arrangements for emergency medical treatment, tracking delayed luggage and explaining the process for Trip Cancellation...

Job SummaryZendesk is seeking a skilled CX Associate Manager to play a vital role in supporting our executive programs focused on the executive persona. This person will report to the Sr. Director of Customer Experience and be responsible for executing and delivering targeted executive events and programs.Key ResponsibilitiesMeeting coordination in Google...

At Lyft, our mission is to provide exceptional transportation experiences. To achieve this, we rely on our team members to drive outstanding customer outcomes. The Support Escalations Team Lead plays a crucial role in ensuring their team consistently meets its goals.This role involves leading and managing a team, providing strategic direction, ongoing...

Company OverviewFairplay is a leading organization dedicated to providing exceptional customer experiences. Our team is passionate about ensuring that our customers receive the best possible support and resources to help them achieve their goals. Job DescriptionWe are seeking an experienced Customer Onboarding Experience Manager to join our team. As an...

Job Title: Customer Experience Senior Manager Food DeliveryAt Didi Global, we are seeking a highly skilled and experienced Customer Experience Senior Manager to lead our food delivery CX strategy and operations. As a key member of our team, you will be responsible for creating exceptional customer experiences, elevating our services, and championing a...

At Gates Corporation, we're seeking a talented Customer Experience Account Manager to join our North American Center of Commercial Excellence. As a key member of our team, you'll be responsible for supporting large OEM customers in the US, ensuring they receive the best service possible through timely order processing and coordination with other...

About QualtricsAt Qualtrics, we create innovative software solutions that empower businesses to deliver exceptional frontline experiences and drive growth.Achieving Business Success Through Exceptional Customer ExperienceAs a leading provider of experience management software, we help organizations across various industries leverage our platform to unlock...

Job SummaryWe are seeking a highly skilled Customer Experience Delivery Manager to lead the design, implementation, and ongoing analysis & optimisation of agreed brands across selected Emerging Market Countries.Key ResponsibilitiesSupport the execution of omnichannel integrated campaigns for priority market/brands in a timely manner, with clear customer...

About VerizonVerizon is a leading provider of technology and communications services, transforming the way we connect around the world. We're a human network that reaches across the globe, working behind the scenes to anticipate, lead, and believe in the power of listening.Our VisionWe aim to make an impact, striving to move the world forward by lifting up...

About the RoleAs a Digital Experience Manager at Apple, you will play a crucial role in driving performance of Apple products across our partners in Mexico. You will be responsible for implementing and monitoring the compliance of Apple's customer experience on eCommerce Retailers and Carriers in Mexico.Key ResponsibilitiesDrive performance of Apple products...

OverviewSpx Flow, a leading innovator in rotating technologies, is seeking a highly skilled Customer Experience Coordinator to join our team. This role will be based in Mexico and will report directly to the Customer Experience Manager.Job Summary:The Customer Experience Coordinator will play a crucial role in ensuring that customer needs are met and...

About the RoleWe are seeking a highly skilled Customer Experience Manager to join our team at Tesla. As a seasoned retail veteran and charismatic leader, you will be responsible for collaborating with your Store leader to lead the recruitment, training, and development of a dynamic store team.Key ResponsibilitiesCollaborate with Store leader to lead the...

About the Role:Mission-driven Customer Experience professional wanted to lead and guide a team of 6-8 Account Managers in spearheading our mission to create the highest satisfaction levels for our Spanish customers at every touchpoint.Key Responsibilities:Lead a team of customer-oriented individual contributors in driving customer retention and upselling...