Customer Service Representative
hace 6 días
Tata Consultancy Services (TCS) is a leading IT services company that provides a range of services to its clients. We are currently seeking a highly skilled and experienced Customer Service Representative to join our team.
Key Responsibilities:
• Answer inbound calls from clients in the US, providing exceptional customer service and resolving any issues or concerns they may have.
• Work closely with internal teams to resolve customer complaints and issues in a timely and efficient manner.
• Provide support and guidance to customers on a range of topics, including product and service information.
Requirements:
• Minimum 1 year experience in a customer service role, preferably in a call center environment.
• Fluency in English (spoken and written) is essential.
• Ability to work a full schedule, including weekends, and be available to work rotating shifts.
Benefits:
• Competitive salary of up to 19,000 MXN per month, based on experience.
• Above-law benefits, including food vouchers, private medical insurance, life insurance, and 30 days of Christmas bonus in December.
Working Conditions:
• Full-time position, with a regular schedule and opportunities for career advancement.
• Work in a dynamic and fast-paced environment, with a team of experienced professionals.
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