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Sales Account Executive
hace 2 meses
The Sales Account Executive is the primary point of contact between GM Financial's internal operations and assigned dealerships within a sales district. This role is responsible for fostering a successful commercial relationship by supporting both retail and wholesale dealer operations, achieving key performance indicators (KPIs), and ensuring the implementation of strategies related to marketing, product, pricing, training, and insurance.
Key Responsibilities- Be the subject matter expert for both retail and wholesale credit operations
- Coordinate commercial and marketing strategies and their implementation within the assigned dealership network
- Support the training department in face-to-face trainings with the dealer sales force on topics such as policies, procedures, and products
- Operational KPI follow-up and support with assigned dealerships
- Work around a dealer visit strategy to ensure engagement and successful relationship building
- Be the link between operational areas and dealers in problem-solving, day-to-day operations, and new implementations
- Promote Value-Added Products (VAP)
- Bachelor's degree in business administration, economics, accounting, or a related field
- Desirable master's degree in business or sales-related fields
- Proficient in both Spanish and English
- Availability to travel within the assigned sales district
- Related experience within the financial, banking, or automotive sector in areas such as credit, products, or financial services sales
- Background experience in credit approvals and administration
- Background experience as a Sales Account Executive or related
- Proven direct customer service experience
- Excellent communication skills (both verbal and written)
- Proven ability to build strategic customer relationships
- Knowledge in the automotive industry in Mexico and the financial and banking industry in Mexico
- Ability to analyze and develop processes
- Proficient MS Office skills
- Ability to deal with ambiguity and work under pressure
At GM Financial, we value diversity and inclusion at every level of our organization. We are committed to creating a work environment that is inclusive and respectful of all employees. We offer a competitive salary and benefits package, including extended maternity and paternity leaves, personal days, and community investment hours. In Mexico, we also offer medical plans, profit sharing, life insurance, savings fund, and pension plan, among others.