Debt Recovery Specialist
hace 4 semanas
The Collections Specialist 3 at Citi performs a variety of assignments with limited complexity, focusing on accuracy and attention to detail. Working under general supervision and established procedures, this role may involve servicing a range of products and services. The ideal candidate will possess a deep understanding of specialized administrative and technical skills, with a strong ability to exchange moderately complex information with others.
**Key Responsibilities:**
• Resolve delinquency issues through advanced negotiation skills
• Research problems, such as skip tracing, to develop external contacts
• Share knowledge with less experienced collectors
• Interpret procedures and instructions to resolve delinquencies
**Qualifications:**
• Ability to work under pressure and make decisions
• Strong problem-solving and negotiation skills
• 1 year of experience in a similar role
**Education:**
High School diploma or equivalent
**Job Family:** Operations - Collections Default
**Job Type:** Full-time
Citi is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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