Customer Experience Coordinator
hace 3 días
Marriott International is a leading hospitality company that operates a portfolio of 30 brands, including Courtyard. Our mission is to provide exceptional experiences for our guests and to be the preferred choice for travelers everywhere.
We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
Job DescriptionAs a Customer Experience Coordinator at Courtyard, you will play a key role in ensuring that our guests have an exceptional experience during their stay. Your responsibilities will include:
- Assisting management in training and motivating employees
- Serving as a role model and adhering to company policies and procedures
- Maintaining confidentiality of proprietary information and protecting company assets
You will also be responsible for welcoming and acknowledging all guests according to company standards, anticipating and addressing their service needs, and thanking them with genuine appreciation. Additionally, you will be required to communicate effectively with colleagues and respond to their concerns in a timely manner.
RequirementsTo be successful in this role, you will need:
- A strong commitment to delivering exceptional customer service
- The ability to work effectively in a team environment
- Excellent communication and interpersonal skills
In addition to a competitive salary, we offer a range of benefits, including:
- A comprehensive benefits package
- Ongoing training and development opportunities
- A dynamic and inclusive work environment
We estimate the salary for this role to be between $40,000 and $60,000 per year, depending on location and experience. Please note that salaries may vary based on individual circumstances.
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