Customer Service Agent

hace 3 semanas


Tijuana, Baja California, México Tres R A tiempo completo

Overview: We are seeking a motivated and detail-oriented Bilingual Customer Service Agent to join our team at Tres R in Tijuana, Mexico. This is a full-time position with flexible scheduling options.

Salary: Our competitive salary offers an estimated $25,000-$30,000 MXN per month, depending on experience. Additionally, you will receive a $3,000 MXN training bonus upon completion of our paid training program.

Job Description: As a Customer Service Agent, you will be responsible for providing excellent customer service to our clients, answering questions, and resolving issues in a timely and professional manner. You will also be required to document caller information and maintain accurate records.

Required Skills and Qualifications:

  • Intermediate to advanced level of English proficiency
  • High school diploma or equivalent
  • No prior call center experience necessary
  • Ability to work in a fast-paced environment
  • Strong communication and problem-solving skills

Benefits:

  • Weekly pay and productivity bonus
  • Paid training program with bonus
  • Excellent location with easy access to public transportation
  • Legaally-mandated benefits
  • Vacation and vacation premiums
  • Savings fund and voluntary savings plan
  • Health services institution (IMSS)
  • Federal housing credit program INFONAVIT/FONACOT
  • Rewards and recognition program
  • Road to growth opportunities within the company
  • Employee discounts for tuition with local universities
  • Employee discounts with participating local businesses


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