Customer Service Representative for Property Insurance

hace 7 días


Tijuana, Baja California, México Allstate A tiempo completo

At Allstate, we're driven by innovation and a passion for customer satisfaction. As a leader in property and casualty insurance servicing, we're always pushing the boundaries to meet our customers' evolving needs.

We're seeking a skilled Customer Service Representative to join our team. This role requires providing exceptional quality customer service regarding property insurance. You'll support borrowers and agent/carriers by offering detailed information on their insurance requirements & needs, provide next step instructions, de-escalate calls, process complaints, and handle insurance disbursements.

Key Responsibilities:

  1. Delivers timely, accurate customer service ensuring the highest level of satisfaction
  2. Handles inbound telephone calls from borrowers, agents, and carriers related to property insurance in order to resolve customer inquiries & needs
  3. Meets and maintains availability standards, schedule adherence, and attendance guidelines
  4. Navigates and updates system of records and notates system as required
  5. Assists answering questions in the help channels
  6. Receives cross-training to assist different client queues

Requirements:

  • High School Diploma or GED
  • 1-2 years experience in customer service or a related field

Benefits:

You'll be part of a dynamic team that values connection and belonging. Our inclusive environment has earned recognition for diversity and inclusivity awards. With competitive pay and benefits, you'll enjoy a flexible work environment that encourages growth and development.

We offer a range of insurance products, including personal auto, homeowners, RV, motorcycle, small business auto insurance, and more. Our industry leaders strive to deliver innovative solutions to meet the evolving needs of our customers.

Compensation: The estimated salary for this role is between $45,000 - $65,000 per year, depending on experience and qualifications.



  • Tijuana, Baja California, México Allstate Insurance Company A tiempo completo

    Company OverviewAllstate Insurance Company is a leading provider of property and casualty insurance products, serving customers across the United States.Job SummaryWe are seeking an experienced Insurance Service Representative to join our team. As an Insurance Service Representative, you will be responsible for handling customer inquiries, addressing policy...


  • Tijuana, Baja California, México Allstate A tiempo completo

    Job OverviewWe are seeking a highly skilled Customer Service Representative to join our team. As an Insurance Policy Specialist, you will be responsible for handling customer inquiries and resolving issues in a professional and timely manner.


  • Tijuana, Baja California, México Reclutamiento 3R A tiempo completo

    **Job Title:** Customer Service Representative**About the Job:** We are seeking a highly skilled Customer Service Representative to join our team at Reclutamiento 3R in Tijuana, Baja California. As a Customer Service Representative, you will be responsible for providing exceptional customer service to policyholders, promoting a reliable image of the company...


  • Tijuana, Baja California, México Confie A tiempo completo

    OverviewSeguros Confie, a leading national insurance distributor with over 700 locations in the US, is seeking highly motivated individuals to join our team as Customer Service Representatives in Tijuana, Mexico.We offer a unique opportunity for candidates to develop their skills in customer service and sales while working in a fast-paced environment. Our...


  • Tijuana, Baja California, México Tres R A tiempo completo

    Job Title: Call Center RepresentativeWe are seeking a highly skilled Call Center Representative to join Tres R in Tijuana, Baja California. The ideal candidate will have excellent communication skills and experience in customer service.The role is focused on providing exceptional customer service via phone, email, or in-person interactions. You will manage...


  • Tijuana, Baja California, México Integon A tiempo completo

    Are you passionate about delivering exceptional customer experiences? We are seeking a skilled Customer Service Representative to join our team at Integon in Tijuana, Mexico.**Job Summary:**This role involves handling inquiries, resolving issues, and providing excellent service to customers. As a Customer Service Representative, you will be the face of our...


  • Tijuana, Baja California, México Taskus A tiempo completo

    At TaskUs, we're looking for a Customer Service Representative to join our team. As a Customer Service Representative, you will provide world-class service to our customers in an accurate, efficient, and respectful manner on every call. You will be responsible for managing and maintaining a test lab of devices running services to be used for reproducing...


  • Tijuana, Baja California, México Integon A tiempo completo

    Role OverviewWe are seeking a highly skilled and empathetic Customer Service Representative to join our team at Integon. As a key member of our support team, you will be responsible for providing top-notch customer service to our clients, ensuring their needs are met and their expectations are exceeded.Key Responsibilities:Employ probing questions and...


  • Tijuana, Baja California, México Tres R A tiempo completo

    Tres R seeks a bilingual customer service representative to join our team in Tijuana, Baja California. As a customer service representative, you will be responsible for receiving calls from clients and assisting them with matters related to their medical and dental insurance.We are looking for a candidate with intermediate to advanced English language...


  • Tijuana, Baja California, México North American Production Sharing A tiempo completo

    We are seeking a highly skilled Customer Service Representative to join our team at North American Production Sharing in Tecate, Mexico.**Estimated Salary:** $25,000 - $40,000 per year**Job Description:** As a Customer Service Representative, you will be responsible for providing exceptional support to our clients by meeting with new accounts during the...


  • Tijuana, Baja California, México Allstate A tiempo completo

    At Allstate, we're committed to delivering exceptional customer experiences. Our Insurance Customer Service Associates play a vital role in achieving this goal by handling complex inquiries and resolving service concerns with precision and professionalism.This position is responsible for facilitating first call resolution and customer satisfaction on all...


  • Tijuana, Baja California, México Ensambles Hyson, S.A. De C.V. A tiempo completo

    Job Title:Customer Service RepresentativeAbout the Job:Ensambles Hyson, S.A. De C.V. is seeking a skilled Customer Service Representative to join our team.Salary:$40,000 - $60,000 per yearJob Description:We are looking for a highly motivated and customer-focused individual to provide excellent service to our clients via phone, email, and chat.Key...


  • Tijuana, Baja California, México Taskus A tiempo completo

    We are seeking a highly skilled Customer Service Excellence Representative to join our team at TaskUs. Located in Tijuana, Mexico, this role is perfect for individuals who enjoy providing world-class service to customers.About the Job:The Customer Service Excellence Representative will be responsible for managing and maintaining a test lab of devices running...


  • Tijuana, Baja California, México Allstate Insurance Company A tiempo completo

    At Allstate Insurance Company, we're industry leaders in property and casualty insurance servicing. Our innovative drive sets us apart from the rest, allowing us to stay ahead of our customers' evolving needs.Job Description: As a Quality Assurance Engineer for Insurance Software, you will be responsible for ensuring software quality by designing test...


  • Tijuana, Baja California, México Tap A tiempo completo

    **Vacante para la empresa Tap en Baja California**:Our Call Center in Tijuana is seeking a skilled Customer Service RepresentativeAs a Customer Service Representative, you will be responsible for providing exceptional service to our clients through the phone. You will be the face of our company and your interactions will have a direct impact on our...


  • Tijuana, Baja California, México Tres R A tiempo completo

    Overview:Tres R is seeking a motivated and detail-oriented Customer Service representative to join our bilingual team in Tijuana, Mexico. As a key member of our customer service team, you will be responsible for providing exceptional service to clients over the phone.Salary and Benefits:The selected candidate will receive a competitive salary of $4,471 MXN...


  • Tijuana, Baja California, México North American Production Sharing A tiempo completo

    Job DescriptionWe are seeking a skilled Customer Service Representative to join our team at North American Production Sharing. This role is ideal for individuals with experience in customer service, software systems, and strong communication skills.Key Responsibilities:Meet with new accounts to establish ongoing relationships and provide exceptional...


  • Tijuana, Baja California, México Tres R A tiempo completo

    **About the Role****We are looking for a highly motivated and enthusiastic Customer Service Representative** to join our team at Tres R, a leading company in our sector.**Key Responsibilities:**• Provide exceptional customer service to our clients• Resolve customer inquiries and concerns in a timely and professional manner• Work collaboratively with...


  • Tijuana, Baja California, México Allstate A tiempo completo

    About AllstateAllstate is a leading insurance company that provides innovative solutions to its customers. With a strong presence in the property and casualty insurance market, we strive to deliver exceptional customer service.Job SummaryWe are seeking an experienced Insurance Service Representative to join our team. This role involves handling moderate to...


  • Tijuana, Baja California, México Confie A tiempo completo

    At Confie, we are committed to providing world-class care to our clients as a Customer Service Representative. This role is ideal for individuals who thrive in diverse retail environments and are passionate about delivering exceptional customer experiences.About the RoleThis position involves processing insurance policy changes, handling client inquiries,...