Operations Team Lead

hace 2 meses


Ciudad de México, Ciudad de México Marriott International, Inc A tiempo completo
About Marriott International, Inc

Marriott International, Inc is a leading hospitality company that operates a portfolio of brands worldwide.

Salary and Benefits

The estimated salary for this position is $45,000 - $65,000 per year, depending on experience. Additionally, Marriott International offers a comprehensive benefits package, including health insurance, 401(k) matching, and paid time off.

Job Description

We are seeking an Operations Team Lead to join our team at the Courtyard Mazatlan Beach Resort. The successful candidate will be responsible for overseeing the daily operations of the front desk, including managing cash handling, responding to guest requests, and ensuring a high level of customer satisfaction.

Key Responsibilities:

  • Complete designated cashier and closing reports in the computer system.
  • Review shift logs/daily memo books and document pertinent information in logbooks.
  • Contact appropriate individual or department as necessary to resolve guest call, request, or problem.
  • Process all guest check-ins by confirming reservations in computer system, verifying guest identity, requesting form of payment, assigning room, and activating and issuing room key.

Requirements:

  • A minimum of 1 year of experience in a hospitality setting.
  • Excellent communication and problem-solving skills.
  • Ability to work effectively in a fast-paced environment.

Becoming a part of Marriott International's global team means enjoying a world of travel perks, professional growth opportunities, and the chance to deliver exceptional guest experiences every day.



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