PeopleSoft Technical Support Specialist
hace 2 semanas
Job Summary:
We are seeking a highly skilled and experienced PeopleSoft Tools Support Engineer to join our team at Oracle. As a key member of our support team, you will be responsible for providing technical support and guidance to our customers, Original Equipment Manufacturers (OEMs), and Value-Added Resellers (VARs) for the installation, maintenance, and use of Oracle products.
Key Responsibilities:
- Provide technical support and guidance to customers, OEMs, and VARs for the installation, maintenance, and use of Oracle products.
- Develop and maintain in-depth knowledge of Oracle products and platforms.
- Collaborate with cross-functional teams to resolve complex technical issues.
- Act as a technical interface for customers, OEMs, and VARs, providing timely and effective solutions to technical issues.
- Stay up-to-date with the latest Oracle products and technologies, and apply this knowledge to provide expert-level support.
Requirements:
- 4+ years of relevant working experience, preferably 2 years + of working with Oracle/PeopleSoft products.
- Prior experience in providing technical customer support.
- Technical experience with working on Application Engines, SQRs, PeopleCode.
- Ability to troubleshoot and debug PeopleSoft issues.
- Excellent analytical and problem-solving skills.
- General understanding of ERP products (FMS, SCM, HCM, CRM) and exposure to associated systems and software (EPM or Student Services).
- Technical skills in relational databases (Oracle, SQLServer or DB2), operating systems (Microsoft Windows, UNIX, Linux or AS400), programming languages, web technologies, and an analytical approach to troubleshooting.
What We Offer:
- A competitive salary and benefits package.
- The opportunity to work with a leading technology company and contribute to the development of innovative solutions.
- A collaborative and dynamic work environment.
How to Apply:
If you are a motivated and experienced technical professional looking for a new challenge, please submit your application, including your resume and a cover letter, to [insert contact information].
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