PeopleSoft Technical Support Specialist

hace 2 semanas


Zapopan, Jalisco, México Oracle A tiempo completo

Job Summary:

We are seeking a highly skilled and experienced PeopleSoft Tools Support Engineer to join our team at Oracle. As a key member of our support team, you will be responsible for providing technical support and guidance to our customers, Original Equipment Manufacturers (OEMs), and Value-Added Resellers (VARs) for the installation, maintenance, and use of Oracle products.

Key Responsibilities:

  • Provide technical support and guidance to customers, OEMs, and VARs for the installation, maintenance, and use of Oracle products.
  • Develop and maintain in-depth knowledge of Oracle products and platforms.
  • Collaborate with cross-functional teams to resolve complex technical issues.
  • Act as a technical interface for customers, OEMs, and VARs, providing timely and effective solutions to technical issues.
  • Stay up-to-date with the latest Oracle products and technologies, and apply this knowledge to provide expert-level support.

Requirements:

  • 4+ years of relevant working experience, preferably 2 years + of working with Oracle/PeopleSoft products.
  • Prior experience in providing technical customer support.
  • Technical experience with working on Application Engines, SQRs, PeopleCode.
  • Ability to troubleshoot and debug PeopleSoft issues.
  • Excellent analytical and problem-solving skills.
  • General understanding of ERP products (FMS, SCM, HCM, CRM) and exposure to associated systems and software (EPM or Student Services).
  • Technical skills in relational databases (Oracle, SQLServer or DB2), operating systems (Microsoft Windows, UNIX, Linux or AS400), programming languages, web technologies, and an analytical approach to troubleshooting.

What We Offer:

  • A competitive salary and benefits package.
  • The opportunity to work with a leading technology company and contribute to the development of innovative solutions.
  • A collaborative and dynamic work environment.

How to Apply:

If you are a motivated and experienced technical professional looking for a new challenge, please submit your application, including your resume and a cover letter, to [insert contact information].



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