Field Service Representative
hace 19 horas
**Job Summary**
Pressco Technology is seeking a highly skilled and experienced Field Service Representative to join our team. As a Field Service Representative, you will be responsible for installing new systems and upgrades at customer sites throughout Mexico, USA, and backup South America.
**Key Responsibilities**
- Install new systems and upgrades at customer sites
- Perform all mechanical, electrical, and pneumatic troubleshooting and integration
- Read schematics, electrical drawings, system diagrams, and utilize electronic media
- Conduct product-specific system familiarization training onsite for end users
- Provide aid, support, and training to our customers in a professional manner
- Perform equipment inspections and onsite system audits
- Provide detailed timely follow-up to Pressco management team, OEM's, and customers
- Submit trip reports, timecard entry, and expense reports on time
**Requirements**
- Bilingual; fluent in English, Spanish (required)
- Technical degree, military experience, or certified trade training
- 5+ years' experience troubleshooting and repair of computers, electro-mechanical, and/or pneumatic systems
- Current or recent Field Service experience strongly preferred
- Must be technically savvy; innovative, quick to learn and adapt to new technology
- Computer Skills; high degree of competency with Windows platforms, OS navigation, MS Office products, hardware/software, and network troubleshooting
- Must have excellent demonstrated writing skills, and be able to document detailed reports
- Must have a positive professional attitude and be customer-focused
- Must be detail-oriented, well-organized, self-motivated, with strong interpersonal skills
- Exceptional at managing time and able to complete assigned projects independently
- Must be experienced at planning and performing preventative maintenance
- Thorough follow-up is a key responsibility and expectation for this job
- Must be flexible and open to a fluid schedule and working environment
**Preferred Qualifications**
- High-Speed Vision experience or other (Vision, X-Ray, Infra-Red, Magnetic, etc.) types of processor-based inspection system experience is a plus
- Technical writing experience is a plus
- PLC programming is a plus
- Technical Training experience is a plus
- Technical Support experience is a plus
- Metal Fabrication and Welding is a plus
**Language**
English (required)
**Willingness to Travel**
100% (required)
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