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Global Sales Operations Coordinator

hace 1 mes

Mérida, Yucatán, México WorldStrides A tiempo completo

**Job Overview**

We are seeking a highly motivated Global Sales Operations Coordinator to join our team at WorldStrides. This role will play a crucial part in supporting our sales operations by handling various administrative tasks.

Key Responsibilities:

  • Provide exceptional customer service to all program participants, clients, and internal teammates.
  • Assist the sales team with daily administrative tasks, ensuring smooth and efficient operations.
  • Leverage your analytical skills to learn our sales process from beginning to end: prospecting/lead generation, needs assessments, proposal reviews, winning the program, transition the program to an account manager.
  • Manage Request for Proposals (RFPs) and Competitive Bids: Prepare, compile, and track RFPs and competitive bids, ensuring timely and accurate submissions.
  • Participate in sales partner calls with clients to facilitate effective communication and identify new business opportunities.
  • Input and update internal systems after client calls.
  • Collaborate with the sales team to prepare accurate and timely invoices to clients.
  • Maintain and update sales databases, ensuring accurate and up-to-date information.
  • Foster strong relationships within the sales team, handling inquiries and providing information as needed.
  • Complete other general administrative tasks, including phone calls and data entry projects.

Requirements:

  • Fluent in English and Spanish.
  • Prior experience in an administrative or support role is beneficial but not required.
  • Strong teamwork skills; proactively seeks out ways to add value.
  • Strong organizational and multitasking abilities.
  • Excellent written and oral communication skills – Advanced English.
  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
  • Ability to work independently and as part of a team.
  • Attention to detail and a high level of accuracy.
  • Strong problem-solving skills and the ability to handle confidential information.
  • Highly motivated and eager to learn.
  • Professional demeanor and positive attitude.
  • Strong work ethic and reliable.
  • Ability to adapt to changing priorities and work under pressure.
  • Interest in global education with a basic knowledge of world markets, capital cities, languages spoken, and currencies.
  • Bachelor's Degree Desired.

Salary:** $45,000 - $60,000 per annum, depending on experience.