Service Desk Agent Portuguese
hace 3 semanas
We’re hiring At Cognizant we have an ideal opportunity for you to be part of one of the largest companies in the digital sector worldwide. A Great Place To Work where we look for people who contribute new ideas, experiencing a dynamic and growing environment. At Cognizant we promote an inclusive culture, where we value different perspectives providing career growth and development opportunities. #WelcomeToCognizant We have an exciting opportunity for an exceptional individual to work supporting one of our clients as a Regional Command Center (RCC) Responsibilities Advanced Troubleshooting / Problem Solving capabilities to narrow down root cause of incident reported by end users for IT devices and mobility support/management Installing and configuring hardware and software components to ensure usability by end users Support Site Services team in IT Asset lifecycle management for the location/region including, asset collection coordination with vendor, secure storage, labelling, imaging, allocation, recovery, hygiene validation, disposal, and system updates Knowledge in basic Network connectivity (LAN), Wi-Fi access / Video Tandberg / Printer/ Voice, manufacturing / lab IT systems etc Activities that are undertaken as part of RCC services are (but not limited to): Remote Troubleshooting and Resolution, Remote SW installation and repair, Installation Issues, Outlook Issues, Mapping Drive, Laptop Configuration, Mobile Configuration etc Good communication and customer service skills Knowledge in ITIL practices, ServiceNow, Remote troubleshooting tools, SCCM etc Why Cognizant? Improve your career in one of the largest and fastest growing IT services providers worldwide Receive ongoing support and funding with training and development plans Have a highly competitive benefits and salary package Get the opportunity to work for leading global companies We are committed to respecting human rights and build a better future by helping your minds and the environment We invest in people and their wellbeing. We create conditions for everyone to thrive. We do not discriminate based on race, religion, color, sex, age, disability, nationality, sexual orientation, gender identity or expression, or for any other reason covered. Igualdad de Empleo y Política de Acción Afirmativa: Cognizant es un empleador que ofrece igualdad de oportunidades. Todos los solicitantes calificados recibirán consideración para el empleo sin distinción de sexo, identidad de género, orientación sexual, raza, color, religión, origen nacional, discapacidad, estado de veterano protegido, edad o cualquier otra característica protegida por la ley. At Cognizant we believe than our culture make us stronger Join us now #BeCognizant #IntuitionEngineered
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Service Desk Agent
hace 3 meses
Guadalajara, México Cognizant A tiempo completo**We’re hiring!** At Cognizant we have an ideal opportunity for you to be part of one of the largest companies in the digital sector worldwide. A Great Place To Work where we look for people who contribute new ideas, experiencing a dynamic and growing environment. At Cognizant we promote an inclusive culture, where we value different perspectives...
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Service Desk
hace 6 meses
Guadalajara, México Intugo Call Center A tiempo completoThe Service Desk agent provides support services L1 and sometimes L2 and ensures high customer satisfaction. The Service Desk agent investigates the reason behind the issues, troubleshoots the technical problems, and resolves the relevant issues. Also, the Service Desk agent analyzes the problems and records the issues addressed and the relevant resolutions...
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Portuguese Service Desk Agent
hace 2 semanas
Guadalajara, México Cognizant A tiempo completoWe’re hiring! At Cognizant, we have an ideal opportunity for you to join one of the largest companies in the digital sector worldwide. We are a phenomenal place to work, where we look for people who give new insights and experience a dynamic and growing environment. We promote an inclusive culture that values different perspectives and provides career...
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Portuguese Service Desk Agent
hace 3 semanas
Guadalajara, México Cognizant A tiempo completoWe’re hiring! At Cognizant, we have an ideal opportunity for you to join one of the largest companies in the digital sector worldwide. We are a phenomenal place to work, where we look for people who give new insights and experience a dynamic and growing environment. We promote an inclusive culture that values different perspectives and provides career...
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Portuguese Service Desk Agent
hace 1 mes
Guadalajara,JA-Aviacion, México Cognizant A tiempo completoWe’re hiring! At Cognizant, we have an ideal opportunity for you to join one of the largest companies in the digital sector worldwide. We are a phenomenal place to work, where we look for people who give new insights and experience a dynamic and growing environment. We promote an inclusive culture that values different perspectives and provides career...
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Portuguese Service Desk Agent
hace 1 mes
Guadalajara,JA-Aviacion, Jalisco, Mexico Cognizant A tiempo completoWe’re hiring! At Cognizant, we have an ideal opportunity for you to join one of the largest companies in the digital sector worldwide. We are a phenomenal place to work, where we look for people who give new insights and experience a dynamic and growing environment. We promote an inclusive culture that values different perspectives and provides career...
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Service Desk Agent
hace 2 meses
Guadalajara, México Cognizant A tiempo completoWe´re hiring! At Cognizant we have an ideal opportunity for you to be part of one of the largest companies in the digital sector worldwide. A Great Place To Work where we look for people who contribute new ideas, experiencing a dynamic and growing environment. At Cognizant we promote an inclusive culture, where we value different perspectives providing...
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Service Desk Agent
hace 6 meses
Guadalajara, México Tata Consultancy Services (TCS) A tiempo completoDo you speak English? This position is for you! We are looking for a competent **Service Desk Agent** to provide quick and effective technical assistance related to software and hardware. You will answer queries on basic technical issues, resolve or offer advice to solve them. **Requirements**_**:_ - Fluent English (Spoken/Written) - 2 years' experience in...
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Service Desk Agent
hace 6 meses
Guadalajara, México Tata Consultancy Services (TCS) A tiempo completoDo you speak English? This position is for you! We are looking for a competent **Service Desk Agent** to provide quick and effective technical assistance related to software and hardware. You will answer queries on basic technical issues, resolve or offer advice to solve them. **Requirements**_**:_ - Fluent English (Spoken/Written) - 2 years' experience in...
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Healthcare Clinical Service Desk Agent
hace 1 mes
Guadalajara, Jalisco, México NTT DATA A tiempo completoJob Title: Healthcare Clinical Service Desk AgentJob Summary:NTT DATA Services is seeking a Healthcare Clinical Service Desk Agent to join our team. As a key member of our Provider Clinical Service Desk, you will be responsible for handling inbound customer calls and providing exceptional support to our healthcare customers.Key Responsibilities:Respond to...
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Service Desk Agent
hace 6 meses
Guadalajara, México Tata Consultancy Services (TCS) A tiempo completoDo you speak English? This position is for you! We are looking for a competent **Service Desk Agent** to provide quick and effective technical assistance related to software and hardware. You will answer queries on basic technical issues, resolve or offer advice to solve them. **Requirements**_**:_ - Fluent English (Spoken/Written) - 2 years' experience in...
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Service Desk Agent
hace 2 meses
Guadalajara, México Cognizant A tiempo completo**Not Applicable** **Qualification**: Not Applicable ** Responsibility**: Not Applicable **Must Have Skills** - Service Desk **Good To Have Skills** - Change LifeCycle Mang - Desktop Support - Remote - Incident Management - End User Tools - Nexthink - Service Now - Windows - Networking
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Service Desk Agent Portuguese
hace 1 mes
Guadalajara,JA-Aviacion, Jalisco, Mexico Cognizant A tiempo completoWe're seeking a skilled Service Desk Agent to join our team at Cognizant. As a Regional Command Center Support Specialist, you will be responsible for providing advanced troubleshooting and problem-solving capabilities to resolve IT issues for our clients.Key Responsibilities:Advanced Troubleshooting / Problem Solving capabilities to narrow down root cause...
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Service Desk Agent Team Leader
hace 3 semanas
Guadalajara, Jalisco, México Tata Consultancy Services (Tcs) A tiempo completoTata Consultancy Services is a global leader in IT services and consulting. Our team is looking for a skilled Service Desk Agent Team Leader to join our Guadalajara office.Requirements:Minimum 1 year experience as a customer representativeFluent English (Spoken/Written)Previous experience as Manager or Team LeaderDescription:Serve as the main SD escalation...
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Portuguese Service Desk Specialist
hace 1 mes
Guadalajara,JA-Aviacion, Jalisco, Mexico Cognizant A tiempo completoWe're looking for a talented individual to join our team as a Service Desk Agent, supporting one of our clients.Key Responsibilities:• Provide exceptional customer service and technical support to clients.• Work in a fast-paced call center environment, handling multiple calls and tasks simultaneously.• Collaborate with internal teams to resolve complex...
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Service Desk Analyst
hace 6 meses
Guadalajara, México Wipro A tiempo completoRole Purpose Maintaining, analyzing, troubleshooting, Hardware and software, cosumer service Do Be responsible for primary user support and customer service Respond to queries from all calls, portal, emails, chats from the client Become familiar with each client and their respective applications/ processes Learn fundamental operations of commonly-used...
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Clinical Service Desk Agent
hace 3 semanas
Guadalajara, Jalisco, México Ntt Data A tiempo completoReq ID: 276912Job SummaryThis role will be a part of our Provider Clinical Service Desk, as an agent primarily handling inbound customer calls in a call center environment. We support our customers 24 hours a day, 7 days a week, 365 days a year.Key ResponsibilitiesTrack and document comments, and close or escalate incident tickets and related issues in a...
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Service Desk Agent Spanish
hace 3 meses
Guadalajara, México Cognizant A tiempo completo**Not Applicable** **Qualification**: Not Applicable ** Responsibility**: Not Applicable **Must Have Skills** - Service Desk
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Service Desk Agent
hace 2 meses
Guadalajara, México Cognizant A tiempo completoWe´re hiring! At Cognizant we have an ideal opportunity for you to be part of one of the largest companies in the digital sector worldwide. A Great Place To Work where we look for people who contribute new ideas, experiencing a dynamic and growing environment. At Cognizant we promote an inclusive culture, where we value different perspectives providing...
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Service Desk
hace 6 meses
Guadalajara, México Wipro Limited A tiempo completoGuadalajara, Mexico - Tech Hiring - 3073450 **Job Description**: **About Wipro**: - Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. We leverage our holistic portfolio of capabilities in...