Customer Service

hace 2 semanas

Santiago de Querétaro, México Kellogg A tiempo completo

Are you passionate about food industry operation and collaborations strategy? Join our Customer Service and Logistics team as a Customer Services & Collaboration Manager for ourWalmart team Mexico. Youll be responsible for driving value creation in joint Supply Chain through customer collaborative strategic programs and interdisciplinary Kellanova teams and ensure Kellanovas is the Best In Class Customer Service Supplier by driving value creation. This role is located Queretaro, México and is a full onsite role.

A Taste of What Youll Be Doing

Team Management: Lead customer interdisciplinary team to create joint value while improving service level and on-shelf availability and gross sales with customers. Commercial Strategy: Contribute to create commercial plans in collaboration with Customer Supply, customer development managers & demand planning area. Service Level Agreements: Responsible for service level (FR & OTIF), on shelf availability (OSA), phantom inventory (theory vs physical), days on hand dispersion, lost sell out and portfolio adherence. Customer Service and Logistics: Develop CS&L 3 year strategy plan as well as leads performacen program for Walmart and Sams. Demand Planning: Provides input to Demand planning through sell-out forecast assuring product availability and perfect store execution and reviews inventory.

Were Looking for Someone With

3-4 years of customer service and demand planning experience in similar positions. Bachelors Degree in Logistics, Distribution, International Business or related areas. Conversational English. Budget control experience, forecasting and negotiation. Customer development. Customer planning and forecasting as well as order management. Experience working with modern and traditional trade customers.

Whats Next

After you apply, your application will be reviewed by a real recruiter, so it may take us a few weeks to get back with you by email or phone. Visit our to get insights into our hiring process and more about what we offer.

If you join our team, youll be rewarded for the difference you make. Our comprehensive benefits offer you the support you need through your life events, big or small. Visit our & be sure to ask your recruiter for more specific information.

Get to Know Us

At Kellanova, we are driven by our vision to be the worlds best-performing snacks-led powerhouse, unleashing the full potential of our differentiated brands and our passionate people. Our portfolio of iconic, world-class brands include Pringles, Cheez-It, Pop-Tarts, MorningStar Farms, Special K, Krave, Zucaritas, Tresor, Crunchy Nut, among others.

Kellanovas Culture of Best means we bring our best to all that we do in pursuit of our vision to be the worlds best performing snacks-led powerhouse. Our culture celebrates boldness and empowers our people to challenge the status quo, achieve results, and win together.

Our focus on Equity, Diversity, and Inclusion (ED&I) enables us to build a culture of belonging where all employees have a place at the table and are inspired to share their passion, talents and ideas to work.

Mars has agreed to acquire Kellanova in a combination that will shape the future of snacking The transaction is anticipated to close within the first half of 2025 (subject to Kellanova shareowner approval and other customary closing conditions, including regulatory approvals). The companies remain separate until closing.

Kellanova is an Equal Opportunity Employer that strives to provide an inclusive work environment, a seat for everyone at the table, and embraces the diverse talent of its people. All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, disability, religion, national origin, gender, gender identity, gender expression, marital status, sexual orientation, age, protected veteran status, or any other characteristic protected by law. For more information regarding our efforts to advance Equity, Diversity & Inclusion, please visit our website .

  • Customer Service Representative

    hace 1 mes

    Santiago de Querétaro, Querétaro de Arteaga, México Trouw nutrition A tiempo completo

    **Key Responsibilities:** Manage customer relationships and provide exceptional customer service to ensure customer satisfaction and loyalty. Process and manage customer orders, including monitoring, replenishing, and entering order data into automated systems. Provide product information, answer customer questions, and resolve customer complaints in a...

  • Customer Service Representative

    hace 4 semanas

    Santiago de Querétaro, Querétaro de Arteaga, México Ria A tiempo completo

    We are seeking a highly skilled Customer Service Representative to play a critical role in ensuring the satisfaction of our valued customers. Reporting directly to the Customer Care Supervisor, you will be responsible for providing exceptional service through the Zendesk chat platform.As a Customer Service Representative, you will respond promptly to...

  • Customer Service Supervisor

    hace 1 semana

    Santiago de Querétaro, México Avery Dennison A tiempo completo

    Job DescriptionAvery Dennison is seeking a Customer Servicer Supervisor to lead the Queretaro customer service team, reporting to the Customer Service Manager, North America. You will provide support and supervise the day-to-day activities of the customer service team, delivering excellent customer support, with the goal of ensuring customer satisfaction and...

  • Customer Service Liaison

    hace 4 semanas

    Santiago de Querétaro, Querétaro de Arteaga, México Seco Tools A tiempo completo

    Customer Service Representative Role at Seco ToolsWe are a people company in the machining business, providing tools that help build planes, trains, automobiles, and everything else around us. As a Customer Service Representative, you will be the first interface to customers, providing world-class service and support.Key Responsibilities:Handle customer...

  • Customer Service Liaison

    hace 2 semanas

    Santiago de Querétaro, Querétaro de Arteaga, México Chemetall A tiempo completo

    Job OverviewWe are seeking a highly skilled Customer Service Liaison to join our team at Chemetall.Salary: $65,000 - $85,000 per yearJob Description:The Customer Service Liaison will be responsible for providing exceptional customer service and support to our clients. This includes responding to customer inquiries, resolving issues in a timely manner, and...

  • Customer Service Representative

    hace 2 semanas

    Santiago de Querétaro, Querétaro de Arteaga, México Mitsubishi Electric Automation, Inc. (MEAU) A tiempo completo

    At Mitsubishi Electric Automation, Inc. (MEAU), we are seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer support team, you will be responsible for ensuring timely and professional communication with our customers, resolving customer inquiries and issues efficiently, and providing exceptional customer...

  • Customer Service Liaison

    hace 1 mes

    Santiago de Querétaro, Querétaro de Arteaga, México Chemetall A tiempo completo

    Customer Service LiaisonThe Customer Service Liaison is responsible for providing single-point contact for commercial support to our customers and sales representatives. This role involves frequent interaction with Chemetall's manufacturing areas and warehouses.Key Responsibilities:Fulfill order management in SAPDrive customer affinity by delivering...

  • Customer Service Representative

    hace 2 semanas

    Santiago de Querétaro, Querétaro de Arteaga, México Mitsubishi Electric Automation, Inc. (MEAU) A tiempo completo

    Job Title: Customer Service RepresentativeAbout the Role:Mitsubishi Electric Automation, Inc. (MEAU) is seeking a skilled and customer-focused individual to join our team as a Customer Service Representative. This role will be responsible for providing exceptional support to our customers, ensuring their needs are met, and delivering outstanding service...

  • Customer Service Representative

    hace 4 semanas

    Santiago de Querétaro, Querétaro de Arteaga, México Mitsubishi Electric Automation, Inc. (MEAU) A tiempo completo

    Job SummarySeeking a highly skilled Customer Care Coordinator to join our team at Mitsubishi Electric Automation, Inc. (MEAU). This individual will be responsible for all aspects of order fulfillment, including order entry to billing, and providing exceptional support to customers and internal stakeholders.Key ResponsibilitiesCustomer ServiceProvide timely...

  • Customer Service Specialist

    hace 1 semana

    Santiago de Querétaro, Querétaro de Arteaga, México Mitsubishi Electric Automation, Inc. (MEAU) A tiempo completo

    Job DescriptionMitsubishi Electric Automation, Inc. (MEAU) is seeking a highly skilled Customer Service Specialist to join our team.About the RoleThis is an excellent opportunity for a customer-focused individual to provide exceptional support to MEAU customers, regional sales personnel, and field service technicians.Key ResponsibilitiesProvide timely and...

  • Customer Service Management

    hace 3 semanas

    Santiago de Querétaro, México Avery Dennison A tiempo completo

    Job DescriptionSUMMARY: This position will manage the Customer Service Team by providing clear goals, strategies and initiatives and driving the necessary change to ensure achievement of divisional financial and non-financial metrics.Employee Development & ManagementTrain and provide development opportunities for staff.  Ensure annual goals are complete and...

  • Customer Service Ambassador

    hace 2 semanas

    Santiago de Querétaro, Querétaro de Arteaga, México Ria A tiempo completo

    Ria Money Transfer is a leading global money transfer company that empowers individuals and businesses to thrive through fast and secure fund transfers across borders.We are seeking a highly skilled Customer Service Ambassador to join our dedicated team. This role requires an individual who can provide exceptional customer service, handle high volumes of...

  • Customer Service Expert

    hace 4 semanas

    Santiago de Querétaro, Querétaro de Arteaga, México Ria A tiempo completo

    About the RoleRia Money Transfer is seeking a skilled Customer Service Expert to provide exceptional support to our clients. As a key member of our team, you will be responsible for handling customer inquiries, resolving issues, and providing accurate information about our products and services.Key ResponsibilitiesAnswer customer calls, emails, and chats in...

  • Customer Service Advocate

    hace 4 semanas

    Santiago de Querétaro, Querétaro de Arteaga, México Marriott International, Inc A tiempo completo

    **Job Summary**Marriott International, Inc is seeking a highly skilled Customer Service Advocate to join our team. As a key member of our sales and marketing department, you will be responsible for providing exceptional customer service and support.**Key Responsibilities**• Provide prompt and professional service to guests and internal customers• Develop...

  • Customer Service Representative

    hace 6 meses

    Santiago de Querétaro, México 5660 Seco Tools de Mexico S.A. de C V A tiempo completo

    Who We Are and What We Do We are a people company in the machining business. For over 80 years, we have been more than just a cutting tool provider. Our tools help build planes, trains, automobiles, and everything else around us. Your phone cases? The molds are cut and built by our tools. The lenses in the glasses you wear? Cut by Seco's products. The...

  • Customer Service Excellence Specialist

    hace 2 semanas

    Santiago de Querétaro, Querétaro de Arteaga, México Ria A tiempo completo

    At Ria, we're committed to delivering exceptional customer experiences. Our team of experts is dedicated to ensuring that our customers receive the highest level of service possible.Salary and BenefitsWe offer a competitive monthly salary ranging from $18,000 to $20,000 pesos, 5% food vouchers, 30 days bonus, 15 days of initial vacation, life insurance, free...

  • Customer Service Representative

    hace 6 meses

    Santiago de Querétaro, México Seco Tools A tiempo completo

    Who We Are and What We DoWe are a people company in the machining business. For over 80 years, we have been more than just a cutting tool provider. Our tools help build planes, trains, automobiles, and everything else around us. Your phone cases? The molds are cut and built by our tools. The lenses in the glasses you wear? Cut by Seco's products. The Chicago...

  • Customer Service Operations Manager

    hace 1 semana

    Santiago de Querétaro, Querétaro de Arteaga, México Kellanova A tiempo completo

    We are seeking a highly skilled Customer Service Operations Manager to join our team in Mexico. As a key member of our Walmart team, you will be responsible for driving value creation in joint Supply Chain through customer collaborative strategic programs and interdisciplinary Kellanova teams.Job DescriptionTeam Management: Lead customer interdisciplinary...

  • Customer Service Representative II

    hace 2 semanas

    Santiago de Querétaro, Querétaro de Arteaga, México Mitsubishi Electric Automation, Inc. (MEAU) A tiempo completo

    About Mitsubishi Electric Automation, Inc.Mitsubishi Electric Automation, Inc. (MEAU) is a leading provider of automation solutions and products. We are seeking an experienced Customer Service Representative II to join our team in providing exceptional customer service and support.Job SummaryThe Customer Service Representative II will be responsible for all...

  • Customer Service Representative

    hace 1 mes

    Santiago de Querétaro, Querétaro de Arteaga, México FedEx A tiempo completo

    Job SummaryAs a Service Agent II at FedEx, you will be responsible for providing exceptional customer service and support to our clients. This role requires a high level of communication and organizational skills, as well as the ability to work in a fast-paced environment.Key ResponsibilitiesProvide over-the-counter and phone support to customers, answering...