Technical Support Supervisor
hace 5 meses
Provide reliable technical assistance to internal and external customers. You will provide professional coverage of Technical Support Helpdesk. You will drive focus on accuracy, timely feedback, and customer satisfaction. You will drive timely identification, investigation, resolution, root cause analysis and replication of technical issues. You will build internal relationships to expedite complicated cases. You will develop broad understanding of customer needs. You will support the knowledge-sharing mindset. You will help develop Technical Support processes. You will ensure proper documenting and recording of all activity and communication. You will address systemic coordination issues across teams. Lead the team that is solving complex technical problems for the customer. Drive timely responses to customer demands by supporting the coordinating efforts of different teams. Build business acumen while learning to address customer's technical needs.
JOB DUTIES:
YOU MUST HAVE:
WE VALUE:
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Technical Support Team Lead
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Technical Support Team Lead
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Sr Technical Support Associate
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Aguascalientes, México Resideo A tiempo completoProvide reliable technical assistance to internal and external customers. You will support focus on accuracy, timely feedback, and customer satisfaction. You will drive timely identification, investigation, resolution, root cause analysis and replication of technical issues. You will develop broad understanding of customer needs. You will support the...
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Technical Support Professional
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Aguascalientes, Aguascalientes, México Resideo A tiempo completo**Job Summary:**We are seeking a highly skilled Technical Support Associate to join our team at Resideo. This role involves providing top-notch technical assistance to customers, ensuring their issues are resolved efficiently and effectively.**Key Responsibilities:Facilitate issue identification and analysis to provide accurate solutions to...
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Technical Support Specialist
hace 1 mes
Aguascalientes, Aguascalientes, México Resideo A tiempo completoAbout ResideoResideo is a dynamic and innovative company that values customer satisfaction.We are seeking a highly skilled Sr Technical Support Associate to join our team in providing exceptional technical support to our customers.The successful candidate will be responsible for facilitating issue identification and analysis, investigating and resolving...
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Technical Support Specialist
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Aguascalientes, Aguascalientes, México Valce Talent Solutions A tiempo completoWe are seeking a Customer Support Analyst to join our team at Valce Talent Solutions. As a key member of our support team, you will be responsible for providing exceptional customer service to our clients.Responsibilities:Conduct client discovery calls to gather client requirements.Design, develop, deploy, and test solutions for clients.Provide on-going...
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Senior Technical Support Specialist
hace 5 días
Aguascalientes, Aguascalientes, México Capgemini A tiempo completoAbout the RoleWe are seeking a skilled and experienced Senior Technical Support Specialist to join our team at Capgemini.This is a fantastic opportunity to work with a talented group of professionals, contributing to client satisfaction and growth within the company.Job DescriptionAs a Senior Technical Support Specialist, you will be responsible for...
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Technical Support Specialist
hace 2 semanas
Aguascalientes, Aguascalientes, México Capgemini A tiempo completo**About Capgemini:**Cultivating innovation and excellence, Capgemini offers a competitive compensation package to attract top talent.As a global leader in consulting, technology, and outsourcing services, we strive for continuous growth and collaboration with our professionals. Our Collaborative Business ExperienceTM enables teams to thrive and...
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Technical Support Specialist for Financial Services
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IT Technical Support
hace 7 meses
Aguascalientes, México Capgemini A tiempo completo**_RRHH_**_: José David Reyes_ **_ Puesto_**_: IT Technical Support (Provisioning)._ **Nível de experiência**: Middle-Sr. **Nível de educación**: Educación Superior **Ubicación**: AGS **Práctica**: PBS **Conocimientos y experiência necesaria**: **Habilidades**: - Rol técnico con habilidades de liderazgo, SPOC para la operación - Helpdesk de...
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Technical IT Specialist
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Sr Technical Support Associate
hace 2 meses
Aguascalientes, México Resideo A tiempo completo**JOB DUTIES: - Facilitate issue identification and analysis - Investigate and resolve technical issues - Track requests resolution - Provide technical training - Build relationships with customers - Test products & softwareDevelop and share knowledge **YOU MUST HAVE: - Some experience in the field - Advanced English levelPositive Attitude **WE VALUE: -...
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IT Technical Support
hace 7 meses
Aguascalientes, México Capgemini A tiempo completo**Puesto**: IT Technical Support (Provisioning) **Nível de experiência**: Sr. **Nível de educación**: Educación Superior **Ubicación**: AGS **Práctica**: PBS **Conocimientos y experiência necesaria**: - Como Group IT es una organización global, muchos de estos contactos se realizan en inglés, tanto hablado como escrito. - Mesa de ayuda de 1er...
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Tech Support Specialist
hace 4 semanas
Aguascalientes, Aguascalientes, México Bosch A tiempo completoJob OverviewBosch, a global technology leader, is seeking an experienced IT Support Analyst to join our team. In this role, you will provide technical support for facility computer systems, computers, and peripherals, ensuring optimal performance and reliability.Key Responsibilities:Provide Tier 2 support for facility computer systems, computers, and...
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Technical Business Development Manager- Brewing
hace 2 meses
Aguascalientes, México Donaldson A tiempo completoDonaldson is committed to solving the world’s most complex filtration challenges. Together, we make cool things. As an established technology and innovation leader, we are continuously evolving to meet the filtration needs of our changing world. Join a culture of collaboration and innovation that matters and a chance to learn, effect change, and make...
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Aguascalientes, México Flex A tiempo completoFlex, a Fortune global 500 company, is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world. We believe in the power of diversity and inclusion and cultivate a workplace culture of belonging that views uniqueness as a competitive edge and builds a community that...
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Laboratory Supervisor
hace 2 meses
Aguascalientes, México Sensata Technologies, Inc. A tiempo completoThe Laboratory Supervisor will be responsible for leading a team of test engineers and technicians. This role requires a hands-on leader with strong organizational skills who can ensure consistent quality and reliability of product testing. The Laboratory Supervisor will collaborate closely with engineering teams worldwide, focusing on developing testing...
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IT Support Analyst
hace 3 meses
Aguascalientes, México Bosch Group A tiempo completo**Descripción de la empresa** Bosch was founded in Stuttgart in 1886 by Robert Bosch (1861-1942) and for over 130 years has been distinguished by a unique corporate culture based on solid values that drive us to improve every day. Our products, present in a wide variety of lands, contribute to improve the quality of life of millions of...
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Digital Transformation Support Engineer
hace 4 semanas
Aguascalientes, Aguascalientes, México Capgemini A tiempo completoAbout the Job:This position involves working as a L2 Production Support Engineer, focusing on ensuring the smooth operation of production systems.Responsibilities:L2 Production SupportRequirements:Experience as a L2 support engineer with strong technical skills and ability to communicate effectively with stakeholdersFamiliarity with ITIL processes, including...