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Director of Food

hace 3 meses

Cancún, México SLS A tiempo completo
Job Description

Under the guidance of the General Manager, the Director of Food & Beverage will be responsible for coordinating, supervising, and directing all resort food and beverage operations, while maintaining a profitable department and high-quality products and service levels. This role is expected to market ideas to promote business; reduce employee turnover; maintain revenue and payroll budgets; and meet budgeted productivity while keeping quality consistently high.

What you'll do...

  • Establish, monitor, and manage budgeted revenue and net operating income. Assures that the budgeting process is performed accurately and efficiently.
  • Develop and implement action items and provide support and guidance in each restaurant/bar/outlet to achieve or exceed budgeted revenue and net operating income goals.
  • Ensure that labor and expense guidelines are adhered to maintain budgeted expenses.
  • Institute and monitor service and/or product upgrades to maintain the company’s competitive edge.
  • Establish and enforce SLS specific Standard Operating Procedures (SOP’s).
  • Promote guest satisfaction throughout the operation. Respond to guest complaints in a timely manner.
  • Implement repeat guest recognition programs to build loyalty to the operation.
  • Promote inter-company business relations and share best practices.
  • Establish the SLS venues in an independent spirit locally in the community.
  • Maintain a high-level path to achieving brand goals, such as 50 Best and Local awards
  • Act as a liaison between the community and the Food and Beverage operation.
  • Supervise and provide leadership to all Food and Beverage team members.
  • Monitor industry trends, take appropriate action to maintain competitive and profitable operations.
  • Work with other Executive Committee members and keep them informed of Food and Beverage issues as they arise.
  • Liaise with Corporate F&B Carte Blanched team on brand standards, growing brand trends, and concept direction.
  • Work seamlessly with brand partners and corporate partnerships.
  • Keep immediate supervisor fully informed of all problems or matters requiring attention.
  • Coordinate and monitor all phases of Loss Prevention in the Food and Beverage department.
  • Prepare and submit required reports in a timely manner.
  • Organize and conduct department meetings on a regular basis.
  • Monitor quality of service and product.
  • Initiate menu planning and preparation.
  • Ensure compliance with all local liquor laws, and health and sanitation regulations and all other Food and Beverage related life/safety and other legal compliance in accordance with federal and local laws.
  • Ensure the training of department heads on SOP’s, report preparation, technical job tasks.
  • Select, train and develop the team within the department.  Able to exercise hire, discipline, performance reviews and termination of employment discretion within SLS policies.

Qualifications

What we're looking for...

  • 8+ years of experience in a senior food & beverage role, preferably within a lifestyle brand
  • Resort and international experience preferred.
  • You’re a strong team leader, a natural at managing and inspiring others in a way that gets the best out of them.
  • You combine analytical and methodical thinking with high attention to detail and a solution-focused approach.
  • Excellent verbal and written communication skills. Fluent in Spanish and English.
  • You have a solid understanding of local legal compliance requirements.
  • You make people feel good - your team, guests and colleagues alike.  You make a positive impact.
  • You are an excellent relationship builder, confident in working with other teams and leaders; you’re passionate about what we can achieve together.
  • You take ownership of important issues, solve problems, and make effective decisions.
  • You learn quickly and adapt to SLS’s unique culture.
  • You are humble and open to ideas. We leave our ego at the door and help get things done.
  • You’re up for doing things differently and trying (almost) everything once.
  • You want to be part of a team that works hard, supports each other and has fun along the way.


Additional Information

What's in it for you...

  • The opportunity to join an innovative, fast-growing, international group that’s committed to not just building new hotels but building a global brand.
  • The chance to challenge the norm and work in an environment that is both creative and rewarding.
  • Become part of a team that’s very passionate about creating great hospitality experiences and exploring new locations at every opportunity.
  • A competitive package and plenty of opportunity for development.
  • Discounts across the entire Ennismore family of brands.