Guest Experience Specialist

**Job Number** 23209541 **Job Category** Rooms & Guest Services Operations **Location** The Riviera Maya EDITION at Kanai, Paseo Kanai 14, Solidaridad, Playa Del Carmen, Mexico, Mexico VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Answer, record, log, and process all guest calls,...

Job Number 24164165Job Category Rooms & Guest Services OperationsLocation The Riviera Maya EDITION at Kanai, Paseo Kanai 14, Solidaridad, Playa Del Carmen, Mexico, Mexico VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYAnswer, record, log, and process all guest calls, requests, questions, or concerns....

**Número de Empleo** 23209541 **Categoría de Empleo** Rooms & Guest Services Operations **Ubicación** The Riviera Maya EDITION at Kanai, Paseo Kanai 14, Solidaridad, Playa Del Carmen, Mexico, Mexico VER EN MAPA **Horario** Full-Time **¿Ubicación remota?** N **¿Reubicación?** N **Tipo de Posición** Non-Management **Descripción del...

Job SummaryWe are seeking a highly skilled and experienced Spa Therapist to join our team at Accor Hotels. As a Spa Therapist, you will be responsible for providing exceptional spa services to our guests, including massages, facials, manicures, and pedicures.Key ResponsibilitiesDeliver Exceptional Spa Services: Provide safe and professional spa treatments to...

About the RoleWe are seeking a highly skilled Spa Therapist to join our team at Grand Mercure Khao Lak Bangsak, a luxury hotel and resort located in a stunning beachfront setting. As a Spa Therapist, you will be responsible for providing exceptional spa services to our guests, ensuring a relaxing and rejuvenating experience.Key Responsibilities:Deliver a...

Position OverviewAs a vital member of the Etéreo team, the role of the Butler is centered around delivering exceptional service and ensuring that every guest's experience is memorable and seamless. Key responsibilities include:Guest Experience Management: Ensure that the guest journey aligns with the highest standards of quality and service from arrival to...

Job SummaryWe are seeking a highly skilled and experienced Director of Spa to lead our wellness operations and provide exceptional guest experiences at our luxury resort. As a key member of our team, you will be responsible for overseeing the daily operations of our spa, salon, fitness center, swimming pool, and wellness programs.Key...

Summary The **Reservations Agent** will provide caring, attentive guest service and is responsible for responding to guest inquiries, creating and maintaining reservation records, processing cancellations and changes while maintaining optimum levels of production resulting in optimum occupancy. **Essential Functions**: - Answering the Reservations phone...

**Job Number** 24038235 **Job Category** Rooms & Guest Services Operations **Location** The St. Regis Kanai Resort Riviera Maya, Paseo Kanai 15, Solidaridad, Playa Del Carmen, Quintana Roo, Mexico VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Functions as the strategic...

Guest Relations Manager A Guest Relations Manager manages the needs of VIP and long-stay Guests and informs other Team Members of VIP/long-stay Guest needs in order to ensure an exceptional Guest experience. **What will I be doing?** As Guest Relations Manager, you will manage the needs of VIP Guests and inform other Team Members of VIP needs in order to...

Job OverviewAs a key member of the Etéreo team, you will play a vital role in ensuring that our guests receive unparalleled service throughout their stay. Your primary responsibilities will include:Upholding Service Standards: Ensure that the guest experience aligns with the high-quality standards expected at Etéreo.Document Preparation: Prepare essential...

**Bilingual Hostess for Tourism Services** **Main Responsibilities**: - Welcome and greet tourists with a friendly and professional attitude. - Assist guests with check-ins, reservations, and special requests. - Ensure guest satisfaction by handling any concerns or questions promptly. - Collaborate with the team to maintain a seamless guest...

**Job Number** 24000555 **Job Category** Procurement, Purchasing, and Quality Assurance **Location** The St. Regis Kanai Resort Riviera Maya, Paseo Kanai 15, Solidaridad, Playa Del Carmen, Quintana Roo, Mexico VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** The position is...

**Job Number** 24000649 **Job Category** Rooms & Guest Services Operations **Location** The St. Regis Kanai Resort Riviera Maya, Paseo Kanai 15, Solidaridad, Playa Del Carmen, Quintana Roo, Mexico VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Responsible for the successful...

**Job Number** 24074543 **Job Category** Rooms & Guest Services Operations **Location** The Riviera Maya EDITION at Kanai, Paseo Kanai 14, Solidaridad, Playa Del Carmen, Mexico, Mexico VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Answer, record, log, and process all guest calls,...

**Job Number** 23161328 **Job Category** Food and Beverage & Culinary **Location** The Riviera Maya EDITION at Kanai, Paseo Kanai 14, Solidaridad, Playa Del Carmen, Mexico, Mexico **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Areas of responsibility include Restaurants/Bars and Room...

**Job Number** 23150998 **Job Category** Food and Beverage & Culinary **Location** The St. Regis Kanai Resort Riviera Maya, Paseo Kanai 15, Solidaridad, Playa Del Carmen, Quintana Roo, Mexico **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Areas of responsibility include Restaurants/Bars...

**Job Number** 24074539 **Job Category** Food and Beverage & Culinary **Location** The Riviera Maya EDITION at Kanai, Paseo Kanai 14, Solidaridad, Playa Del Carmen, Mexico, Mexico VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Areas of responsibility include Restaurants/Bars...

**Job Number** 23142060 **Job Category** Rooms & Guest Services Operations **Location** The Riviera Maya Mexico EDITION, Paseo Kanai 14, Solidaridad, Playa Del Carmen, Quintana Roo, Mexico **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Assists the Front Office Manager in administering...

**Numéro de l'Emploi** 24085205 **Catégorie d'Emploi** Rooms & Guest Services Operations **Lieu** The Riviera Maya EDITION at Kanai, Paseo Kanai 14, Solidaridad, Playa Del Carmen, Mexico, Mexico AFFICHER SUR LA CARTE **Horaire** Full-Time **Situé à distance ?** N **Mutation?** N **Type de Poste** Non-Management **Bienvenue dans la famille** - Quel...