Helpdesk Agent

Descripción y detalle de las actividades We seek an additional IT Helpdesk and Call Center agent to extend our existing 24x7 support team. Main activities for several global projects: - Hotline coverage - Case creation - Coordination with customers, partners, managers, and field engineers - Dispatch to field - Escalation to other departments/levels -...

Descripción y detalle de las actividadesWe are looking for an additional IT Helpdesk agent to extend our 24x7 support team in Tijuana, B.C.- Technical analysis of software and hardware products- Coordination with customers, partners, managers and field engineers- Escalation to other departments / levels- Hotline coverage- Queue monitoring- Case creation-...

**Join the Coolest Call Center in Tijuana!**:**Confie** is a shared service center, originally from the United States, mainly in the areas of California, Nevada, and Arizona. Its clients are primarily insurance companies in the vehicle and medical sectors, each with more than 60 lines of business.**Important**:- ** This is a home-office position; however,...

**Join the Coolest Call Center in Tijuana!**: **Confie** is a shared service center, originally from the United States, mainly in the areas of California, Nevada, and Arizona. Its clients are primarily insurance companies in the vehicle and medical sectors, each with more than 60 lines of business. **Important**: - ** This is a home-office position;...

Overview:As the newest member of our Information Technology department, you will be responsible for the proper follow up and resolution of tickets submitted by our users. In a teamworking environment, you will be responsible for the proper functionality of software and hardware components from our operative and administrative staff.**Responsibilities**:-...

Overview: As the newest member of our Information Technology department, you will be responsible for the proper follow up and resolution of tickets submitted by our users. In a teamworking environment, you will be responsible for the proper functionality of software and hardware components from our operative and administrative...

Viamericas is a #1 ranked and licensed money transmitter offering international money transfer, bill payment, check processing and a variety of other services at thousands of agent locations across the United States, and over 100,000 locations in 50 countries.At Viamericas, our ultimate objective is to help immigrants succeed and improve their lives by...

Viamericas is a #1 ranked and licensed money transmitter offering international money transfer, bill payment, check processing and a variety of other services at thousands of agent locations across the United States, and over 100,000 locations in 50 countries. At Viamericas, our ultimate objective is to help immigrants succeed and improve their lives by...

Viamericas is a #1 ranked and licensed money transmitter offering international money transfer, bill payment, check processing and a variety of other services at thousands of agent locations across the United States, and over 100,000 locations in 50 countries.At Viamericas, our ultimate objective is to help immigrants succeed and improve their lives by...

Viamericas is a #1 ranked and licensed money transmitter offering international money transfer, bill payment, check processing and a variety of other services at thousands of agent locations across the United States, and over 100,000 locations in 50 countries. At Viamericas, our ultimate objective is to help immigrants succeed and improve their lives by...