IT Operations Manager

hace 1 día


quintana roo, México TYCHEGROUP Majestic Resorts A tiempo completo

Estamos en la búsqueda de incorporar un IT Operations Manager con experiencia en administración de sistemas, comunicaciones, cloud y ciberseguridad.

Esta posición liderará la gestión del equipo local y en los destinos de Cancún (MX) y Punta Cana (RD), que gestionan la operación de la infraestructura de sistemas a nivel corporativo y la operación del hotel technology en destino. Las principales áreas de gestión consistirán en la gestión de las comunicaciones entre las bases de los hoteles, el corporativo y las conexiones con CPD y Cloud Públicos, así como los servicios SaaS. Responsable de la ciberseguridad y de la operación de infraestructura.


Responsabilidades:

  • Gestión global de proyectos TI en el ámbito de infraestructura y operación de la tecnología desplegada.
  • Configuración, puesta en marcha y administración de la plataforma tecnológica.
  • Establecimiento de políticas de seguridad, implementación de un NOC y un SOC en base a tecnologías de seguridad establecidas.
  • Monitorización y control de los servicios e infraestructuras desplegadas.
  • Soporte Técnico de Nivel 2 equipos de TI (hardware y software), administración de telecomunicaciones y datos.

Requisitos:

  • Disponibilidad de trabajar presencialmente en nuestras oficinas en Palma de Mallorca o en Cancún, México.
  • Estudios: de Ingeniería Informática o de Telecomunicaciones o similar.
  • Experiencia al menos 5 años como administrador de sistemas o similar.
  • Experiencia imprescindible en el sector hotelero.
  • Experiencia en la gestión de aperturas hoteleras.
  • Conocimiento de redes (LAN/WAN) de acceso alámbrico e inalámbrico, sistemas operativos y bases de datos.
  • Valorable conocimientos de mercado de tecnologías del software y hardware aplicadas en hostelería.
  • Valorable experiencia en el sector de hotelería en el puesto descrito.
  • Inglés nivel B2.
  • Disponibilidad para viajar y/o residir en la zona Caribe.
  • Disponibilidad para hacer guardias telefónicas.
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