OperationsArmy | Sales Operations

hace 3 semanas


distrito federal, México OperationsArmy A tiempo completo

Job Title: Sales Operations Specialist
Location: Remote (LATAM Region Preferred)
Compensation: $800-$1200/monthly

Overview:

We are seeking a detail-oriented and proactive Sales Operations Specialist to support our sales team in driving efficiency and performance. This role is critical for optimizing sales processes, managing data integrity, and ensuring smooth coordination between sales and other departments. The ideal candidate will excel in data analysis, project management, and communication, thriving in a fast-paced and dynamic environment.

Key Responsibilities: Daily & Weekly Operations:
  • CRM Management: Ensure the accuracy and upkeep of customer relationship management (CRM) tools by regularly updating sales data and records.
  • Sales Reporting: Generate and maintain daily, weekly, and monthly sales reports to track team performance and KPIs.
  • Pipeline Management: Monitor sales pipeline activities and ensure deals are progressing through the stages efficiently.
  • Team Support: Assist sales representatives with administrative tasks, including creating proposals, managing contracts, and tracking customer deliverables.
  • Lead Assignment: Distribute leads to the appropriate sales team members and track follow-ups.
Process Optimization:
  • Workflow Improvement: Identify bottlenecks in sales processes and recommend solutions to improve efficiency.
  • Tool Implementation: Assist in the selection, implementation, and management of sales tools and technologies.
  • Sales Training Support: Collaborate with the sales enablement team to onboard new hires and support ongoing training initiatives.
  • Stakeholder Liaison: Act as a bridge between sales, marketing, finance, and operations teams to ensure alignment on objectives and processes.
  • Client Support: Address customer inquiries or escalate issues to the appropriate team, ensuring a seamless customer experience.
  • Documentation: Maintain and update sales process documentation, templates, and best practices for the team.
Monthly & Ad-Hoc Responsibilities:
  • Forecasting Support: Assist in preparing sales forecasts and budgets based on historical data and market trends.
  • Special Projects: Support strategic initiatives and ad-hoc sales operations projects to enhance team performance and company growth.
  • Data Analysis: Conduct in-depth analysis of sales data to identify trends, insights, and opportunities for improvement.
Qualifications: Required:
  • Fluency in English language.
  • Bachelors degree in Business Administration, Sales, Marketing, or a related field.
  • 2-4 years of experience in sales operations, sales support, or a similar role.
  • Strong proficiency with CRM software (e.g., Salesforce, HubSpot) and data analysis tools.
  • Excellent organizational and multitasking skills with high attention to detail.
  • Ability to work independently in a remote environment and manage time effectively.
Preferred:
  • Experience in a startup or fast-paced business environment.
  • Knowledge of sales forecasting and budgeting processes.
  • Familiarity with tools like Microsoft Excel, Google Workspace, and project management platforms (e.g., Asana, Trello).
What We Offer:
  • Competitive compensation and flexibility in a remote work environment.
  • Opportunities for professional growth and development in a supportive team culture.
  • Involvement in innovative projects and strategic initiatives.
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