Inside Sales and Sales Operations

hace 1 mes

distrito federal, México Polyfil A tiempo completo

Alleima USA LLC is looking for a Inside Sales Representative in Tlalnepantla Mexico.

Your Role

The Inside Sales Representative will be responsible for the day-to-day sales activities, responding to customer inquiries of varying complexity, developing offers, and entering and maintaining orders.

This role handles RFQs for ODS business and for the regional business through the Mexican sales HUB. This position is a link between the customer branches and the Alleima production facilities, ensuring that production capabilities and product availability are aligned with customer demand. Having good knowledge of product line customers and sales strategy, the IS strategically prioritizes and handles incoming RFQs to maximize order awards. To ensure the highest quality customer service, the IS works closely with the Sales Coordinator, Sales Engineer, and Sales Manager.

Responsibilities
  • Respond to incoming inquiries, develop and provide offers, and enter customer orders.
  • Monitor order progress to ensure on-time delivery, notifying customers of any changes.
  • Ensure product availability is in line with customer expectations. Monitor stock levels and open capacity at PU global system according to the region needs.
  • Liase with production units, supply chain group, and QA so that product and order requirements are met.
  • Have a full understanding of customer specifications and product requirements.
  • Occasionally visit key customers to develop the business relationship, offer commercial support, and secure market intelligence.
  • Maintain customer and project records in Dynamics, collect and document competitor price and delivery information.
  • Prospect, qualify, and generate sales leads through calls, e-mails, and other pertinent channels to support business growth in the region.
Qualifications
  • Minimum 3 years of experience in sales, account management, or business development with proven success.
  • Bachelor's degree in business administration, foreign trade, economics, or other relevant fields is preferred.
  • Strong organizational skills and highly motivated to deliver on time, able to establish priorities when multiple deliverables coincide.
  • Ability to understand and apply technical requirements and specifications of moderate complexity.
  • Strategic mindset with strong customer focus.
What you can expect from us

Alleima USA LLC offers a comprehensive total compensation package including a competitive benefits package of life, health, and disability insurance, paid time off, paid holidays, and a 401(k) retirement savings plan. In addition, we provide opportunities for professional competence development and training, as well as opportunities for career advancement.

At Alleima, our mission is much more than delivering high-quality products, technology, and processes - working together to develop solutions based on our customer’s needs and thus achieve our business goals, is a better way to describe our daily work. With curious employees and safety as our priority, we create a work environment where you can develop both personally and professionally.

With a clear direction for our journey ahead, utilizing our position as a technology leader, progressive customer partner, and sustainability driver, we aim to become an even stronger company in our industry.

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