Empleos: service mánager itil

**EMPRESA CONFIDENCIAL** **Solicita**: **Service Desk Manager** **Descripción y Requisitos** - The Service Desk Manager is responsible for leading and overseeing all Service Desk elements to include a matrix staff organization, ticket management, SLA metrics, PC imaging/deployments, Asset tracking and PC hardware/software inventories.- This position...

IT SERVICE DELIVERY MANAGER A service delivery manager is responsible for making sure that services are being seamlessly delivered to the clients of an organization. They are incharge of a variety of tasks, such as leading project teams, rectifying reliability issues, monitoring progress, tracking KPI's and managing budgets. ACTIVITIES * Managing the...

Empresa Global de Servicios de Cybersecurity, Comunicaciones y desarrollo de Software. Estamos presentes en Madrid, Londres y Ciudad de México, trabajamos también en proyectos internacionales en Latinoamérica y Europa. **Escolaridad**: TSU, Ingeniería o Lic. En Tecnologías de la Información o a fin. **Experiência** - Experiência de 3 años...

XIDERAL es una empresa con más de 20 años enfocada al mercado digital, Tecnologías de la Información y comunicación, actualmente nos encontramos en búsqueda de un Service Manager **Requisitos**: - 4 años de experiência en el puesto - Inglés intermedio hablado - ITIL - Gestionando procesos de entrega de servicios como la gestión de incidentes; -...

NTT DATA Services strives to hire exceptional, innovative, and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.   We are seeking a highly skilled and experienced IT Service Manager.      The IT Service Manager must provide the leadership of the...

Position for Novo Nordisk GBS Mexico Are you an experienced Service Manager with a strong background in IT security? Are you ready to take on the challenge of managing IT security services for a leading global healthcare company? If so, we have an exciting opportunity for you to join our team at Novo Nordisk. Read on and apply today for a life-changing...

**BAT MEXICO** **IS LOOKING FOR AN** **IDT SERVICE MANAGER** **SENIORITY LEVEL**:Managerial **FUNCTION**: IDT **LOCATION**:Monterrey **ROLE POSITIONING AND OBJECTIVES** This role is part of the IDT Department. The role is responsible for monitoring Service Level Agreements and ensuring that they meet the required levels. The employee must make sure...

Global HITSS, la empresa de Grupo Carso que está desarrollando la Sociedad Digital, te invita a sumarte a nuestro equipo Líder en Tecnologías de la Información. - **P**_**royect Manager/inglés conversacional**_ **ESCOLARIDAD**: Ingeniería o licenciatura concluida. **EXPERIENCIA**: + 4 de experiência como PM y en áreas de Entrega de Servicios...

**Vacante para la empresa DB Soluciones en Miguel Hidalgo, Ciudad de México**: SERVICE DESK MANAGER ENGINEERING/COMPUTER SCIENCE/SYSTEMS ADMINISTRATION MINIMUM EXPERIENCE OF 5 YEARS IN SIMILAR POSITION RESPONSIBILITIES: - MANAGE AND LEAD A TEAM OF SERVICE DESK TECHNICIANS, PROVIDING ORIENTATION, TRAINING AND PERFORMANCE FEEDBACK. - DEVELOP AND IMPLEMENT...

**Job Details** The **Manager, Service Portfolio Management (SPM) **performs on a team as a Subject Matter Expert (SME) for the function of Service Portfolio Management. The purpose of this position is to ensure that service providers have the right mix of services to balance the investment in IT with the ability to meet business outcomes. This role works...

As a Customer Service Manager, you will form part of the Service Management track within the IT function. You will provide service delivery using ITIL methodology best practices for incident, problem, and knowledge centered support as well as Change Management. You will coordinate the different activities of the service desk team, to guarantee the business...

IT Service Delivery Manager - Miguel Hidalgo, MX January 25, 2024 The IT Service Delivery Manager will play a crucial role in ensuring the successful delivery of IT services to WTW colleagues in the LATAM region by effectively managing business relationships, resolving service performance or degradation challenges, and assisting with the resolution of...

As a Service desk and support manager, you will form part of the Service Management track within the IT function. You will help support business-wide and IT objectives using ITIL methodology best practices for incident, problem, and knowledge centered support as well as Change Management. You will coordinate the different activities of the service desk team...

The ITIL Business Process Owner is a critical role within the Global Customer Services (GCS) organization. You will define and manage key processes by which we proactively and reactively respond to and resolve customer service cases across our Global Customer Services, Cloud Operations, and Managed Services delivery organizations. You will ensure that we...

**Vacante para la empresa Training Talent en Benito Juárez, Ciudad de México**: Estabilidad financiera, laboral y crecimiento, muy buen ambiente de trabajo, tenemos más de 20 años de experiência en la industria de TI con presencia en todo México, nuestro mayor valor ofrecer soluciones de alta gama y valores agregados, buscamos Consultor Ingeniero de...

Remote Work: Yes Overview: At Zebra, we extend the edge of possibility by shaping the future of work on the front line—reinventing how businesses run and moving society forward. We are a community of changemakers, innovators and doers who come together to deliver a performance edge to the front line of business. We develop new technologies and...

**About Hexagon**- **Vacancy Name** - Service Manager**Vacancy No** - VN5206**Work Location** - Monterrey, Nuevo León**Location Country** - Mexico**Basis** - Employee**Employment Type** - Regular**Duration (if Temporary Contract)** **Main Tasks & Requirements** **Tareas y Responsabilidades** - Leads and supports the Service Team with maximizing...

Estamos en búsqueda de un profesional altamente calificado para ocupar el puesto de Service Delivery Manager en de garantizar la entrega eficiente de nuestros servicios, gestionar relaciones con clientes, producir informes mensuales detallados y supervisar escalonamientos por parte del cliente. **Responsabilidades y atribuciones** - Supervisar la...

Próposit general: Coordinar, operar y mantener una mejora continua del área de Service Desk, con un alto grado de calidad en el servicio, de acuerdo a los objetivos y métricas establecidas. Vigilar y cumplir el objetivo principal de Service Desk de acuerdo a las mejores prácticas de ITIL. Experiência: Conocimiento general del área de Informática...

**Role: Delivery Manager/ Service Delivery Manager(Multiple roles)** **Openings: 10+ hires** **Location: - Mexico City Near Client office** **Model: - Hybrid** **Salary: - GROSS 30-65 K MXN/Month + Standard Benefits** **English Communication: Advanced** **Experience** 2-5 years of strong experience in Delivery Manager/ Service Delivery Manager **Job...