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Field Services Cdmx
hace 3 meses
Nombre de la Posición:
Field Services CDMX
Años de Experiência:1 a 3 años
Nível de la posición:Operativo
Area:Operaciones
Empresa:GrupoIS
Estudios:Licenciatura
Esquema Salarial:Mixto
Salario:MXN 12,000.00
Prestaciones:De Ley
Zona de Trabajo:Ciudad de Mexico
Horario de trabajo y guardias:l-s 10:00 am a 7:00 pm
Estado:Distrito Federal
Disposición para Viajar:No
Entrevistas necesarias:2
Tiempo estimado para la contratación:1 a 3 semanas
Ingles:No requerido
Skill Indispensables:Solución básica de problemas, instalación, mantenimiento y reparación en equipos designados.
Mantenerse al día sobre las responsabilidades administrativas, como el mantenimiento de registros de servicio al cliente y registros de servicio de manera oportuna.
Mantener las comunicaciones diarias con Serivices Desk para garantizar la resolución y el seguimiento adecuado. Mantenimiento de herramientas y equipos de prueba y asegurarse de que están debidamente calibrados. requisitos. Utilizar el proceso de escalada para resolver problemas de entrega de servicio al cliente. Identificar y participar en oportunidades de venta como nuevos contratos, renovaciones de contratos y ventas de sistemas. Trabajar como miembro del equipo local para proporcionar un servicio eficiente a todas las cuentas dentro del área asignada.Capacidad de resolucion de problema
Skill Deseables:
Cursos y/o Certificaciones:
Paqueteria y/o Software Especializados:SO Windows, Imagenes, VPNs Correos
Comentarios Adicionales para la Posición:
Tipo de puesto:
Tiempo completo
Horario:
- Turno de 8 horas
Lugar de trabajo:
Empleo presencial
