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Agente Customer Success
hace 3 meses
Orenes Grupo, una reconocida empresa del sector del entretenimiento y el juego, está buscando un Agente Customer / Casino Online para unirse a nuestro equipo en Queretaro.
En Orenes Grupo, nos enorgullece ofrecer a nuestros clientes una experiência de juego online excepcional, respaldada por un servicio de atención al cliente de alta calidad.
Como Agente Customer / Casino Online, serás el punto de contacto principal para nuestros clientes y serás responsable de brindarles el mejor servicio y experiência posible.
Responsabilidades:
- Proporcionar una atención al cliente de calidad a través de diferentes canales de comunicación, incluyendo teléfono, chat en vivo y correo electrónico.
- Realizar el seguimiento de las transacciones de los clientes, asegurando que se lleven a cabo de manera correcta y sin problemas.
- Asesorar y dar recomendaciones a los clientes sobre los productos y servicios disponibles en el casino online.
- Mantener registros precisos de todas las interacciones con los clientes, asegurando que se registren de manera adecuada y oportuna.
Requisitos:
- Experiência previa en atención al cliente, preferiblemente en el sector del juego o casino online.
- Excelentes habilidades de comunicación verbal y escrita
- Capacidad para trabajar en un entorno de ritmo rápido y bajo presión.
- Orientado al servicio al cliente, con una actitud amigable y profesional.
- Conocimiento básico de los juegos de casino y las plataformas de juego
- Nível de Ingles B2-C1
Ofrecemos:
- Un salario competitivo y beneficios adicionales.
- Oportunidades de crecimiento y desarrollo profesional en una empresa líder en la industria.
- Un entorno de trabajo dinámico y emocionante.
- Formación inicial y continua para mejorar tus habilidades y conocimientos.
Si estás interesado en unirte a nuestro equipo como Agente Customer / Casino Online en Orenes Grupo, no dudes en enviarnos tu CV Estamos ansiosos por conocer tu talento y dedicación para ayudarnos a proporcionar una experiência única a nuestros clientes.
