Customer Experience Analyst
hace 1 semana
Escolaridad:
Licenciatura o IngenieríaExperiência: 3 años en administración de ventas, idealmente en el giro de maquinaria y equipo para manejo de materiales o industrias relacionadasSistemas: CRM, ERP, OfficeInglés técnico: Lectura de manualesFunciones comerciales: Recopilar documentos y elaborar contratos de clientes nuevos Monitorear llegada de maquinaria nueva Coordinar demostraciones de maquinaria a posibles clientes Visitar ocasionalmente a clientes cuando sea requerido Planear entrega de maquinaria a clientes Coordinar la recolección de la maquinaria al termino de proyectos de rentaFunciones de Atención y Servicio a clientes: Recibir, canalizar y dar seguimiento a los problemas reportados por nuestros clientes con las áreas correspondientesFunciones de Servicio Técnico: Agendar preparación de maquinaria con el taller Solicitar salidas de maquinaria Entregar maquinaria a cliente final Programar cursos de capacitación a operadores Dar seguimiento a reclamos de garantíaFunciones de facturación y cobranza: Solicitar órdenes de compra Seguimiento a facturación y canalizar problemas de cobranza Solicitar notas de créditoOfrecemos: Sueldo base Bono trimestral por objetivos Prestaciones superiores: 30 días de aguinaldo, vales de despensa, fondo de ahorro, seguro de vida, seguro de gastos médicos mayores.
Contrato directo por la empresa y cotización ante el IMSS al 100%-
Customer Experience Analyst
hace 1 semana
Ciudad de México, Ciudad de México Thomson Reuters A tiempo completoCustomer Experience Analyst:Are you passionate about the chance to bring your experience to a world-class company that is market-leading for both content and technology? If yes, we are looking for you.Join our team and be responsible for taking care of the end-to-end customer experience, helping to spread this customer-focused culture within the company,...
-
Customer Experience Analyst
hace 1 semana
Ciudad de México, Ciudad de México Rappi A tiempo completoOye, es hora de que te unas a nosotros para mostrarle al mundo que somos la empresa que está cambiando paradigmas, donde revolucionamos las horas, los minutos y los segundos¿Quieres saber por qué Rappi?- VEMOS OPORTUNIDADES donde otros ven problemas;- VEMOS CERCANIA donde otros ven distancia;- VEMOS ADRENALINA donde otros ven presión.Únete a un...
-
CX Customer Experience Strategist
hace 1 semana
Ciudad de México, Ciudad de México Pari Schulen A tiempo completoMajorel acquires Findasense, expanding its CX transformation services (Read news) Develop a customer experience strategy that drives customer advocacy across all touchpoints.Build a customer-centric service and support experience through multiple points of contact guaranteeing the best performance of all CX operations globally.To ensure and guarantee that...
-
Consumer Experience Analyst
hace 1 semana
Ciudad de México, Ciudad de México Reckitt A tiempo completoWant to be at the centre of the action? As Consumer Experience Analyst, you'll have the freedom to find new opportunities for us and bring us closer to our customers.Consumer Experience AnalystCiudad de Mexico, Ciudad de MexicoCompetitive Salary & excellent benefits packageWorking with a wealth of brand, customer and market data, you'll make our marketing...
-
Customer Experience Project Mgr
hace 1 semana
Ciudad de México, Ciudad de México Schneider Electric Gruppe A tiempo completoJob Description - Customer Experience Project Mgr (008XZ8) Customer Experience Project Mgr - 008XZ8 Creative, energetic and self-driven, individual who understands the customer and their use cases and knows how to be a trusted partner to internal stakeholders & is strong in customer facing interactions. Enjoys change management, understanding root causes...
-
Customer Experience Project Mgr
hace 1 semana
Ciudad de México, Ciudad de México Schneider Electric A tiempo completoCreative, energetic and self-driven, individual who understands the customer and their use cases and knows how to be a trusted partner to internal stakeholders & is strong in customer facing interactions. Enjoys change management, understanding root causes of problems and functions as the voice of the customer in strategic decisions that impact customer...
-
Customer Experience Manager, Senior
hace 1 semana
Ciudad de México, Ciudad de México Infor A tiempo completoGeneral information- Country Mexico City Mexico City Department Customer Relations Job ID 3717 Description & Requirements The Customer Experience Manager (CEM), Senior will build, develop, and mature multilevel customer relationships to foster partnerships with all levels of the customer organization including executive and C-Level to ensure successful usage...
-
Customer Experience Manager
hace 6 horas
Ciudad de México, Ciudad de México Revolut A tiempo completoAbout RevolutPeople deserve more from their money. More visibility, more control, more freedom. And since 2015, Revolut has been on a mission to deliver just that. With an arsenal of awesome products that span spending, saving, travel, transfers, investing, exchanging and more, we've helped 40+ million customers get more from their money. And we're not done...
-
Customer Experience Associate
hace 1 semana
Ciudad de México, Ciudad de México Lyft A tiempo completoLyft is committed to building transportation that empowers people to move around their neighborhood and city without owning a car. Specifically, our for solving last mile mobility is to lay the foundation for winning on bikes and scooters.Since 2020, Lyft Mexico has been building its team and in May 2022, we opened an office in the heart of Mexico City. We...
-
Customer Experience Product Analyst
hace 1 semana
Ciudad de México, Ciudad de México Rappi A tiempo completoOye, es hora de que te unas a nosotros para mostrarle al mundo que somos la empresa que está cambiando paradigmas, donde revolucionamos las horas, los minutos y los segundos¿Quieres saber por qué Rappi?- VEMOS OPORTUNIDADES donde otros ven problemas;- VEMOS CERCANIA donde otros ven distancia;- VEMOS ADRENALINA donde otros ven presión.Únete a un...
-
Customer Experience
hace 1 semana
Ciudad de México, Ciudad de México Openpay A tiempo completoOpenpay es la plataforma para la recepción y envío de pagos electrónicos con presencia en Latinoamérica, especializada en el desarrollo y comercialización de soluciones digitales innovadoras para habilitar transacciones comerciales accesibles, seguras e innovadoras.La plataforma de Openpay abre posibilidades de crecimiento sostenible para los negocios...
-
Customer Svc Intmd Analyst
hace 1 semana
Ciudad de México, Ciudad de México Citi A tiempo completoThe Customer Service Intermediate Analyst is an intermediate-level position responsible for providing clients with resolutions and support in coordination with the Customer Service team. The overall objective of this role is to address external customer issues and provide ongoing customer service support. Responsibilities: Manage a portfolio of...
-
Associate Customer Experience
hace 1 semana
Ciudad de México, Ciudad de México Wadhwani Foundation A tiempo completoCandidate with experience in Program management or Co-ordination from Entrepreneurship Development / Skilling ecosystem only be considered. Experience required: 2-5 YearsJob SummaryAs an Ignite Customer Experience Specialist, you'll be at the heart of our mission, training educators to foster tomorrow's entrepreneurs. Your role blends project management with...
-
Customer Service Analyst 2
hace 1 semana
Ciudad de México, Ciudad de México Citi A tiempo completoThe Customer Service Analyst 2 is an intermediate-level position responsible for providing clients with resolutions and support in coordination with the Customer Service team. The overall objective of this role is to address external customer issues and provide ongoing customer service support.Responsibilities: Serve as single point of contact for internal...
-
Customer Service Intermediate Analyst
hace 1 semana
Ciudad de México, Ciudad de México Citi A tiempo completoThe Customer Service Intermediate Analyst is an intermediate-level position responsible for providing clients with resolutions and support in coordination with the Customer Service team. The overall objective of this role is to address external customer issues and provide ongoing customer service support.Responsibilities: Manage a portfolio of highprofile...
-
Analista de Customer Experience
hace 1 semana
Ciudad de México, Ciudad de México Mercado Libre A tiempo completoEn Mercado Libre estamos democratizando el comercio, el dinero y los pagos en América Latina.En Customer Experience inspiramos confianza en nuestros usuarios generando experiências extraordinarias. Conectamos emocionalmente en cada contacto, brindando soluciones y excediendo expectativas, a través de distintos canales de atención. Para lograrlo,...
-
Customer Experience Manager
hace 1 semana
Ciudad de México, Ciudad de México Tesla A tiempo completoWhat to Expect Our Customer Experience Managers are seasoned retail veterans and naturally charismatic leaders. In this role, you will be responsible for collaborating with your Store leader to lead the recruitment, training, development and overall management of a dynamic store team that will help Tesla accelerate the world's transition to sustainable...
-
Customer Experience Manager
hace 1 semana
Ciudad de México, Ciudad de México Tesla A tiempo completoWhat to ExpectOur Customer Experience Managers are seasoned retail veterans and naturally charismatic leaders. In this role, you will be responsible for collaborating with your Store leader to lead the recruitment, training, development and overall management of a dynamic store team that will help Tesla accelerate the world's transition to sustainable...
-
Sr Customer Analyst
hace 1 semana
Ciudad de México, Ciudad de México Harman International A tiempo completoLocation: MX_Lote Bravo Juarez_ 2290 Ave Torres AdditionalLocation: Lote Bravo, Juarez, Mexico Job Family: Manufacturing Worker Type Reference: Regular Permanent Pay Rate Type: Salary JOB ID: RDescription & Requirements:What You Will Do Make daily analysis of Finished Goods inventory levels to avoid any shortage shipment Make analysis of customer releases...
-
Dir Customer Experience
hace 1 semana
Ciudad de México, Ciudad de México Santander A tiempo completoDir Customer ExperienceCountry: MexicoWHAT YOU WILL BE DOING*Definir escenarios futuros desde la medición y el modelado de indicadores hasta el roadmap estratégico. Utilizar un enfoque innovador, creativo y con visión de negocio en la ideación y el diseño de nuevos servicios, conceptos y experiências de usuario únicas y diferenciales para nuestros...