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Higher Education Admissions Advisor

hace 3 meses

Mérida, Yucatán, México Boldr A tiempo completo
A LITTLE BIT ABOUT Boldr
  • Boldr is the first global B-Corp dedicated to delivering world-class Client experiences while creating access to dignified, meaningful work in communities around the world.
  • We are a global team, united by our desire to connect diverse people with common values for boldr impact.
  • We employ just over a thousand team members across five countries and we want to employ over 5,000 people by 2027, if not sooner.
LET'S START WITH OUR VALUES
  • Meaningful connections start with AUTHENTICITY
  • We do our best work by being CURIOUS
  • We grow by remaining DYNAMIC
  • Our success combines AMBITIOUS VISION with OPERATIONAL EXCELLENCE
  • At the heart of great partnerships we'll always find EMPATHY
WHAT IS YOUR ROLE

We are recruiting a highly organized and effective Sales professional to promote the programmatic success of the organization and its client Universities.


WHY DO WE WANT YOU

We are currently looking for impact-driven individuals who are passionate in helping Boldr grow and achieve our Purpose. We expect our Team to become our ultimate partners to success by always giving their 110% in everything, sharing their talents and quirks, and championing our core values: Curious, Dynamic and Authentic.

WHAT WILL YOU DO
  • Develop a thorough understanding of the educational service model to accurately and appropriately communicate with and identify potential students.
  • Provide educational, professional, and personal support through the student's journey from point of enrollment into class start, the extended program & new career by establishing positive rapport, accessibility, and a measured degree of accountability
  • Guide students through securing funding for the extended program
  • Meet 1:1 with students in virtual meetings, exam nights and in weekly check in calls
  • Acts as enrolled students and instructors primary point of contact for all administrative and non-instructional matters prior to introduction class start and during.
  • Build symbiotic relationships with Instructors to provide optimal student engagement and success
  • Facilitate new student orientation, participate in exam nights, and conduct presentations
  • Administers periodic feedback surveys to all students to ensure that their experience in the classroom and with instructional content are meeting expectations
  • Ensures students are meeting performance expectations through daily attendance checks, weekly reviews and immediate grade reviews
  • Coordinates with students and instructors to proactively problem-solve and manage emerging challenges
  • Build relationships with the Admissions team and leadership to cultivate smooth and direct lines of communication for new student acquisition processes.
  • Express and share program details and career opportunities with inquiring potential students to build interest and excitement.
  • Assist in building brand awareness.
  • Answers questions and offers other information as requested or needed.
  • Perform outbound calls to maintain consistent communication with the enrolled student population.
  • Highly motivated and determined to reach target driven goals
  • Resilience and the ability to cope with rejection
  • Ability to self-motivate to achieve and exceed minimum KPI goals on a team and individual basis
  • Accomplish organizational goals by accepting ownership over new and different requests

Requirements

WHAT WE'LL LIKE ABOUT YOU

YOU ARE...

  • Curious and authentic, just like us #beboldr
  • An analytical and critical thinker, with an eye for even the most minute of details
  • Passionate about client satisfaction.

YOU HAVE...

  • 4 years of experience working in Education or similar fields
  • 4 years working as an account management and/or Admissions Advisor in a higher education environment
  • Experience in remote customer service and sales related to courses, classes, and services.
  • 1-5 years of managerial or supervisory responsibility in an Educational environment.
  • Exceptional phone presence and the ability to build strong and impactful relationships telephonically.
  • Demonstrated success in cultivating relationships via phone to educate, evaluate, and motivate students.
  • Willing to meet the challenge of working in a fast-growing hi-tech company.
  • Can effectively manage a variety of complex initiatives in varying environments and cultures.
  • Ability to multitask and prioritize competing deadlines and projects.
  • Highly motivated and determined to reach target-driven goals.
  • Excellent command of the English language, in both written and verbal communications.
  • Behavioral elements such as adaptability, resilience, resourcefulness, enthusiasm and meticulousness are highly preferred.
  • Understand and embrace a metrics-driven operation.
  • Google Suite experience preferred

Benefits

  • Law Benefits
  • Private Health Insurance
  • Paid Time Off
  • Training
  • Life insurance
  • Mental Health Support
  • Learning and Development Programs