Pre-sales Engineer

hace 2 semanas


Ciudad de México TD SYNNEX A tiempo completo

**Job Summary**:
**Provides field technical support to customers by serving as the primary technical interface for TD SYNNEX products, solutions, and services. Performs a variety of product, and technical support functions which include research and resolution of pre-sales technical and process related issues. Such activities may include the following as well as other duties as assigned**:
**Principal Responsibilities**:

- ** Provides pre-sales resolution of all technical and process related issues, using appropriate escalation points when necessary.**:

- ** Consults with customers and technology group to clarify and/or resolve problems, evaluate operational and performance requirements.**:

- ** Consults with customers concerning pre-sales design, development and maintenance of products/services.**:

- ** Assists sales channel, field teams and customers with pre-sales technical solutions.**:

- ** Responsible for knowledge transfer of advanced technical theory to target audiences.**:

- ** Communicates complex information and ideas clearly, concisely, and persuasively to target audiences.**:

- ** Participates in products, solutions or services training to maintain technical knowledge, active certification and competence.**:

- ** Assists in determining the feasibility of proposal, conferring with customers and technology group to clarify and/or resolve problem.**:

- ** Consults on advanced configurations on converged solutions.**:

- ** "Sells best of breed" Solutions that include TD SYNNEX services**:

- ** Creates, presents, and executes strategies.**

**Job Level Specifications**:

- ** Develops solutions to a wide variety of problem and works on projects requiring evaluation and analysis. Applies technical knowledge, concepts or theories when determining which solutions are best applied.**:

- ** Work is performed independently requiring judgment and discretion. May receive limited guidance for new assignments. Work may be reviewed for overall technical adequacy.**:

- ** Interacts mostly with external company contacts. May represents department across organization or externally on projects.**:

- ** Actions impact the completion of milestones within a project. Failure to accomplish work or erroneous decisions may result in delays to portions of a project and allocation of additional resources to remedy.**

**Experience**:

- ** 3-5 years with bachelor's or equivalent combination of formal education and directly related experience. 1-3 years with master's**

**Education/Certification**:

- ** Bachelor's degree or equivalent technical education**

**What's In It For You?**
- ** Elective Benefits**: Our programs are tailored to your country to best accommodate your lifestyle.
- ** Grow Your Career**:Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
- ** Elevate Your Personal Well-Being**: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
- ** Diversity, Equity & Inclusion**:It's not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
- ** Make the Most of our Global Organization**: Network with other new co-workers within your first 30 days through our onboarding program.
- ** Connect with Your Community**: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.

At TD SYNNEX, we're proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you're excited about working for our company and believe you're a good fit for this role, we encourage you to apply. You may be exactly the person we're looking for


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