Customer Service Latam Pharma

hace 4 semanas


Ciudad de México CDMX In House Leaders A tiempo completo

CUSTOMER SERVICE LATAM PHARMA - MEDICAL DEVICES ORDENES DE COMPRA SAP

Licenciatura en carreras Administrativas o equivalente.

Manejo de algún ERP, preferente SAP.

Exel intermedio avanzado

Inglés avanzado nível técnico y conversacional

EXPERIENCIA

A PARTIR DE 3 AÑOS LLEVANDO A CABO LOS PROCESOS CORRESPONDIENTES DE SERVICIO AL CLIENTE A NIVEL LATAM RECIBIENDO, INGRESANDO Y DANDO GESTIÓN A LAS ORDENES DE COMPRA EN SECTOR MÉDICO: EQUIPOS, DISPOSITIVOS O FARMACÉUTICO.

RESPONSABILIDADES
- Brindar una excelente atención y servicio a clientes internos y externos a nível LATAM, apegándose a los procesos establecidos por parte de la empresa.
- Llevar a cabo la gestión correspondiente de las órdenes de compra recibidas vía telefónica o por sistema.
- Proporcionar información a los consumidores a cerca de los productos
- Ingreso de pedidos
- Cotización de precios.
- Fechas de entrega bajo previa verificación de stock en sistema
- Corrección de pedidos, analizar las causas principales.
- Aspectos de pago, crédito, devoluciones etc..
- Control de base de datos de clientes
- Elaboración de informes y estatus

HABILIDAES

Excelente trato, servicio y atención a clientes, internos y externos.

Comunicación efectiva

Adaptabilidad al cambio

Trabajo en equipo

Análisis y resolución de problemas

Enfoque al cumplimiento de objetivos

INSURGENTES SUR

Tipo de puesto: Tiempo completo

Sueldo: $23,000.00 - $25,000.00 al mes

Tipo de jornada:

- Lunes a viernes
- Turno de 8 horas

Lugar de trabajo: Empleo presencial



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