Sales Operations Specialist

hace 6 meses

Ciudad de México Zendesk A tiempo completo

Job Description
- Who we're looking for

We are seeking a creative, engaged person to support internal process improvements aimed at scaling the Partner Sales team. This position is full-time, but offers to accommodate class schedules and life.

We take pride in our ability to serve our internal and external customers through industry-leading responsiveness. As such, if you take initiative, enjoy having autonomy to move quickly, and are searching for an opportunity where you can learn about complex software transactions, process optimization, establishing best practices and the Software-as-a-Service (SaaS) industry, we’d love to hear from you.

At Zendesk, diversity, equity and inclusion are more than buzzwords, and bigger than the bottom line. It’s about our people knowing that they’re valued where they work. Employees at Zendesk work hard to build a culture where everyone belongs. Employee Communities play a vital role in bringing us together and ensure we feel supported at work.
- What you'll be doing
- Support Partner Sales Efforts: Help the sales team in developing and implementing strategies to expand Zendesk’s partner network.
- Relationship Management: Build and maintain strong, lasting relationships with strategic partners; assist in providing ongoing support and addressing partner needs.
- Monitor Partners’ Performance: Monitor and report on partners’ sales performance and provide feedback to management.
- Collaborative Sales Planning: Assist in creating sales plans with partners to meet shared objectives.
- Market Analysis: Support market analysis activities to understand the competitive landscape and identify potential partner opportunities.
- Sales Training and Education: Participate in partner onboarding processes, training partners about Zendesk’s product suite to facilitate more efficient sales operations.
- Use CRM systems like Salesforce to track and manage partner data and generate insightful reports.
- Cross-Departmental collaboration: Work closely with other internal teams (like Marketing, Support, and Product Development) to improve partner programs and sales strategies.
- First point of contact for partners regarding commission payments, marketing funds processing
- What you bring to the role
- Has phenomenal communication and collaboration skills, both written and verbal
- Possesses a natural curiosity (no question too small) and robust personality with high levels of energy and motivation to exceed expectations
- Strong analytical and problem-solving skills
- Superior organizational skills with excellent attention to detail
- Has a strong interest in sales operations and process optimization
- Has a professional work ethic with a technical aptitude and desire to take ownership of projects, learn from mistakes, and have fun
- Ability to learn quickly in a remote environment
- Self Starter Ability to take direction and run with it.
- Basic Qualifications:

- Actively enrolled in a degree in Economics, Business, Finance, Accounting or related field program.
- Must be authorized to work in Mexico

**Where We Work**:
**Hybrid**:
**Being digital first doesn’t mean we’re digital only. In this role, our hybrid experience is designed at the team level to give you a rich onsite experience packed with connection, collaboration, learning, and celebration - while also giving you flexibility to work remotely for part of the week. This role must attend our office on a weekly basis for part of the week. The specific in-office schedule is to be determined by the hiring manager.**

Please note that anyone hired into this position must be physically located in and plan to work from Mexico City (CDMX) or Mexico State (Estado de Mexico).

**The intelligent heart of customer experience**
Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love. We advocate for digital first customer experiences—and we stick with it in our workplace. Over 5,000 employees worldwide are collaborating from kitchen tables, home offices, coworking spaces, and Zendesk workspaces to make one team.

Zendesk is an equal opportunity employer, and we’re proud of our ongoing efforts to foster global diversity, equity, & inclusion in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please click here.

  • Sales Operations Specialist

    hace 6 meses

    Ciudad de México Trust People A tiempo completo

    Description Are you a motivated individual with strong analytical skills? We are currently seeking an Associate Sales Operations Specialist to join our high-performing Go-to-Market (GTM). **Responsibilities**: - Become the team expert on Zendesk data fields and sources to support Sales and Sales Operations leadership on where to focus time and...

  • Associate Sales Operations Specialist

    hace 6 meses

    Ciudad de México Trust People A tiempo completo

    Description Award-winning and cloud-based customer service software **Global Company **trusted by +200k companies is looking for: **"Sales Operations Specialist"** Responsabilities: - Leverage project management, communication, and interpersonal skills to ensure the continued operational success of the North America Sales team. - Monitor completion of...

  • Associate Sales Operations Specialist

    hace 6 meses

    Ciudad de México Zendesk A tiempo completo

    Job Description Zendesk is looking for a driven Sales Operations Specialist to join our high-performing Go-to-Market (GTM) team! At Zendesk, you will have a major impact on the growth and direction of the North America Enterprise, Mid-Market, and Commercial business. You must have a growth mindset, love to collaborate with high caliber teammates, and be...

  • Global Sales Operations Specialist

    hace 2 semanas

    Ciudad de México, Ciudad de México SalesCode A tiempo completo

    About SalesCode.ai:We are a pioneering Sales-Tech company that harnesses AI to drive sales upliftment for top global brands. With a strong presence in 16+ countries across Asia, Europe, and LATAM, we have established ourselves as a trusted partner for Large Consumer Goods (CPG) companies seeking to revolutionize their sales strategies.Our mission is to...

  • Sales Operations Specialist

    hace 6 meses

    Ciudad de México Thomson Reuters A tiempo completo

    **Sales Operations Specialist**: Are you passionate about the chance to bring your experience to a world-class company that is market-leading or both content and technology? If yes, we’re looking for you. Join our team! This position provides support to the Sales organization on general sales-related matters, business policy, and procedural issues. May...

  • Sales Operations

    hace 4 semanas

    Ciudad de México, CDMX OperationsArmy A tiempo completo

    **Job Title**: Sales Operations Specialist **Location**: Remote (LATAM Region Preferred) **Compensation**: $800-$1200/monthly **Overview**: **Key Responsibilities**: **Daily & Weekly Operations**: - ** CRM Management**: Ensure the accuracy and upkeep of customer relationship management (CRM) tools by regularly updating sales data and records. - ** Sales...

  • Special Care Sales Specialist

    hace 3 semanas

    Ciudad de México, Ciudad de México Chiesi Group A tiempo completo

    Job OverviewWe are seeking a highly motivated Special Care Sales Specialist to join our team at Chiesi Group. As a key member of our Commercial Operations team, you will play a crucial role in driving sales growth and delivering exceptional customer experiences.Responsibilities

  • Sales Operations Specialist

    hace 6 meses

    Ciudad de México Upfield A tiempo completo

    **Buscamos un "Sales Operation Specialist" México** Upfield somos el futuro de la alimentación, contamos marcas icónicas en el mercado y tenemos presencia en más de 90 países, somos líderes mundiales en la alimentación basadas en plantas y hoy estamos en búsqueda de talento que quiera desarrollar su carrera profesional en una compañía con...

  • Sales Operations Optimization Specialist

    hace 4 semanas

    Ciudad de México, Ciudad de México Bright A tiempo completo

    About BrightWe are a leading fintech solar energy startup on a mission to reverse climate change, starting in Mexico. Our goal is to simplify the process of solar adoption through automation, overseeing everything from financial solutions to installation.Backed by top investors like First Round Capital, Y Combinator, and Leonardo DiCaprio, we're poised for...

  • Financial Operations Specialist

    hace 1 mes

    Ciudad de México, Ciudad de México Avantor A tiempo completo

    The Opportunity: Avantor is seeking a skilled Financial Operations Specialist to perform daily accounting activities, record and report revenues, cost of sales, operating expenses, assets, liabilities, and intercompany transactions. The ideal candidate will have 4-6 years of experience in accounting, payroll, and finance activities, with a strong...

  • Strategic Sales Operations Specialist

    hace 4 semanas

    Ciudad de México, Ciudad de México SalesCode A tiempo completo

    About UsSalesCode.ai is a pioneering Sales-Tech company founded by former Coca-Cola business leaders. Our mission is to revolutionize sales performance with the power of AI.Operating at scale with top global companies like MARS, SHELL, RB, Coca-Cola, Colgate, Perfetti, and others across 16+ countries in Asia, Europe and LATAM, we're driving sales upliftment...

  • Senior Sales Operations Specialist

    hace 3 semanas

    Ciudad de México, Ciudad de México SalesCode A tiempo completo

    About SalesCode.aiWe are a pioneering Sales-Tech start-up, harnessing the power of AI to drive sales upliftment for top global companies. Our mission is to augment sales teams' competency and intelligence with AI, enabling them to achieve unprecedented sales and execution capabilities.Large Consumer Goods (CPG) Companies lose significant revenue due to human...

  • Sales Operations Support Specialist I

    hace 6 días

    Ciudad de México Toshiba Global Commerce Solutions - External A tiempo completo

    **The company.** Toshiba is a provider of technology services for retail businesses to create high-quality digital platforms and products that accelerate time to market. Our diverse and adaptable teams provide the right mix of solutions and methodologies to deliver results as we collaborate with our clients' teams to foster innovation through continuous...

  • Billing Operations Specialist

    hace 1 mes

    Ciudad de México, Ciudad de México Nielsen A tiempo completo

    We are seeking a skilled Billing Operations Specialist to manage billing and revenue operations for one of the Nielsen business units. The ideal candidate will ensure timely and accurate billing for clients across North America and Europe. Responsibilities include executing, managing, and analyzing billing processes, monitoring and tracking billing data, and...

  • Global Media Sales Operations Specialist

    hace 3 semanas

    Ciudad de México, Ciudad de México Thomson Reuters A tiempo completo

    About the OpportunityWe are seeking a highly skilled Global Media Sales Operations Specialist to join our Sales Support team in Mexico. As a key member of our operations team, you will play a crucial role in ensuring seamless execution of sales processes and maintaining high levels of customer satisfaction.Responsibilities:Serve as the primary point of...

  • Sales Operations Specialist for a Financial Saas..

    hace 6 meses

    Ciudad de México Prometeo Talent A tiempo completo

    **About us** **_ Prometeo Talent_** is a #1 rated Recruitment Agency spread throughout America and Europe. We excel in connecting companies with exceptional tech and engineering professionals. Our HR and recruitment professionals are always ready to help companies and people find their right match. We have partnered with a **US-based Company** recognized...

  • Salesforce Operations Specialist

    hace 2 semanas

    Ciudad de México, Ciudad de México Resideo A tiempo completo

    The Salesforce Operations Specialist plays a vital role in the Sales Operations function at Resideo, ensuring maximum efficiency and leveraging the full capabilities of Salesforce to drive business success. This position is responsible for maintaining system governance, data integrity, user experience, and resolving level one support tickets.Key...

  • Revenue Operations Specialist

    hace 2 meses

    Ciudad de México, Ciudad de México Zendesk A tiempo completo

    Job DescriptionZendesk is seeking a detail-oriented and organized Revenue Operations Specialist to support our sales organization in Mexico City. The ideal candidate will have a strategic leadership mindset, excellent communication skills, and the ability to manage multiple priorities in a fast-paced environment.Key Responsibilities​:Partner with sales...

  • Revenue Operations Specialist

    hace 3 semanas

    Ciudad de México Sagan A tiempo completo

    Job Title: Revenue Operations SpecialistLocation: Remote (EST Time zone)Salary Range: up to 900 USDWork Schedule: Monday - Friday, 9:00 AM to 5:00 PM (EST)NOTE: INDEPENDENT CONTRACTOR POSITIONCompany Overview:Sagan is an exclusive membership community for top executives, founders, and CEOs seeking to hire and maximize the impact of international talent....

  • Sales Support Specialist

    hace 6 meses

    Ciudad de México Rockwell Automation A tiempo completo

    Rockwell Automation is a global technology leader focused on helping the world’s manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better every day, we know we have something special. Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale,...