B2b Sales Representative

hace 4 meses

Ciudad de México CDMX American Telemarketing Solutions A tiempo completo

**Job Summary**:
**Responsibilities**:

- Customer Interactions:_
- Respond promptly to client's inquiries via phone.
- Provide accurate information about products, services, and company policies.
- Ensure to make appointments with the business owner.
- Communication:_
- Communicate effectively with customers, colleagues, and other departments to ensure seamless customer experiences.
- Maintain a professional and empathetic demeanor in all interactions.
- Documentation:_
- Document customer interactions and transactions accurately.
- Update customer records with relevant information and details.
- Problem Solving:_
- Identify and escalate priority issues to the appropriate channels.
- Collaborate with team members to find solutions to complex problems.
- Product Knowledge:_
- Stay informed about company products, services, and updates.
- Continuously develop and update knowledge of industry trends.

**Qualifications**:

- High school diploma or equivalent; college degree preferred.
- Previous customer service experience is preferred.
- Strong communication skills, both verbal and written.
- Ability to handle stressful situations and remain calm under pressure.
- Proficient in using customer service software and CRM systems.
- Excellent problem-solving skills and attention to detail.
- Ability to work independently and collaboratively within a team.
- Flexibility to work on site (no remote positions.)

**Skills**:

- Sales mindset.
- Effective communication and active listening.
- Patience and empathy.
- Time management and organizational skills.
- Adaptability and willingness to learn.
- Excellent verbal skills.
- Technical proficiency in relevant software and systems.

**Benefits**:

- Competitive salary.
- Opportunities for career advancement.
- Ongoing training and development programs.

Tipo de puesto: Tiempo completo, Por obra o tiempo determinado
Duración del contrato: 3 meses

Sueldo: $16,000.00 - $34,000.00 al mes

Tipo de jornada:

- Diurno
- Lunes a viernes
- Turno de 8 horas
- Turno matutino

Puede trasladarse/mudarse:

- 11540, Ciudad de México, CDMX: Trasladarse al trabajo sin problemas o planear mudarse antes de comenzar a trabajar (Obligatorio)

Idioma:

- Inglés C1 o C2 (Obligatorio)

Lugar de trabajo: Empleo presencial

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