L3 Support Specialist
hace 7 días
**Req ID**:227739
We are currently seeking a L3 Support Specialist to join our team in CDMX, Ciudad de M\u00e9xico (MX-CMX), Mexico (MX).
Actively provide support for resolution of L3 issues with detailed analysis, code fixes, and rigorous testing
Participate in Requirements gathering, design and implementation
by collaborating closely with all the stakeholders
Work on supporting Product servers and clients on cutting-edge platforms.
Contribute to our continuous improvement and continuous delivery
Work effectively in collaboration with other team members
Implement new tool functionalities that support changing business requirements
Develop functions that automate provisioning and access management primary/secondary controls
Develop functions that help improve user experience
Provide technical feedback and support to Development teams
Perform detailed RCA of issues in production, and implement corrective actions
Validated collaboration and communication skills, being able to lead in a global environment
Understanding of Agile principles will be added advantage.
Basic Qualifications:
Unix, SQL and knowledge of other scripting languages
Knowledge of programming language -Java
Design patterns, Object Oriented Programming and Best practices of coding.
**About NTT DATA Services**
**NTT DATA Services is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team.
-
Data Infrastructure Support Specialist
hace 3 semanas
Ciudad de México, Ciudad de México Manpower S.A. de C.V A tiempo completoAre you an experienced professional looking for a challenging role in data infrastructure support?About the RoleWe are currently seeking a Senior Infrastructure Engineer to join our team in Mexico.The successful candidate will be responsible for supporting SAS EFM, a best-in-class transaction fraud detection/monitoring application for HSBC.This is a critical...
-
Customer Support Specialist
hace 7 meses
Ciudad de México Sur A tiempo completoWe are looking for a Customer Support Specialist to assist our customers with technical problems when using our products and services. Customer Support Specialist responsibilities include resolving customer queries, recommending solutions and guiding product users through features and functionalities. To be successful in this role, you should be an excellent...
-
Support Specialist
hace 7 horas
Ciudad de México HCO Latam A tiempo completo**Compensation**: To be agreed upon**.** **Location**: Remote (for México residents). **Mission of H&CO**: Our purpose is to empower people to conquer new frontiers. - **Spanish**: - Native or fully fluent. - **English**: - Conversational. **Responsibilities and more**: The Support Specialist, Integration is responsible for helping R365 customers with...
-
Network Support Specialist Advisor
hace 7 meses
México NTT DATA A tiempo completoWe are currently seeking a Network Support Specialist Advisor to join our team in Mexico **Position overview** - Act as point of escalation for the Network Data team and collaborate with internal services support teams to ensure timely resolution of issues. - Manages the development of innovative and cost-effective solutions to problems of clients. -...
-
People Operations Support Specialist
hace 1 mes
Ciudad de México, Ciudad de México Wellhub A tiempo completoRole OverviewWe are seeking a People Operations Support Specialist to join our rapidly growing team in Mexico City. This role will be responsible for providing exceptional support to employees across Latin America and the US, ensuring seamless onboarding, offboarding, and overall HR experience.
-
Lead Tech Support Specialist
hace 7 meses
Ciudad de México Solera A tiempo completoWho We Are - The Role The Team Lead Technical Support Specialist provides technical assistance to internal and external customers. This High-level specialist should receive very little instructions on routine work; exercises prudent judgment within the defined processes and practices of the department in troubleshooting and developing solutions to a variety...
-
Logistics Operations Support Specialist
hace 4 semanas
Ciudad de México, Ciudad de México Fedex Express Lac A tiempo completoJob OverviewFedEx Express Latin America and Caribbean Division is a world-class company seeking an experienced Logistics Operations Support Specialist to join our team.
-
Associate Tech Support Specialist
hace 1 semana
Ciudad de México Solera A tiempo completoWho We Are The Role The Associate Technical Support Specialist provides technical assistance to internal and external customers. This mid-level specialist should receive very little instructions on routine work; exercises prudent judgment within the defined processes and practices of the department in troubleshooting and developing solutions to a variety...
-
Ops Support Specialist
hace 7 meses
Ciudad de México Citi A tiempo completoThe Ops Support Specialist 3 is an entry-level position responsible for providing operations support services, including but not limited to; record/documentation maintenance, storage & retrieval of records, account maintenance, imaging and the opening of accounts in coordination with the Operations - Core Team. Additionally, the Ops Support Specialist 3...
-
Lead Specialist IT Support
hace 4 meses
Ciudad de México, CDMX Avantor A tiempo completo**The **Opportunity**: Avantor is looking for a dedicated and experienced IT Support Lead Specialist. IT Support Specialist will Support the planning, acquisition, installation, control, management and maintenance of the organization’s local/wide area networks, computer systems, software, peripherals, and telecommunications. Works independently under...
-
Lead Specialist IT Support
hace 4 meses
Ciudad de México, CDMX Avantor A tiempo completo**The Opportunity**: Avantor is looking for a dedicated and experienced IT Support Lead Specialist. IT Support Specialist will Support the planning, acquisition, installation, control, management and maintenance of the organization’s local/wide area networks, computer systems, software, peripherals, and telecommunications. Works independently under...
-
Lead Specialist IT Support
hace 3 meses
Ciudad de México, CDMX Avantor A tiempo completo**The **Opportunity**: Avantor is looking for a dedicated and experienced IT Support Lead Specialist. IT Support Specialist will Support the planning, acquisition, installation, control, management and maintenance of the organization’s local/wide area networks, computer systems, software, peripherals, and telecommunications. Works independently under...
-
Technical Support Specialist
hace 1 mes
Ciudad de México, Ciudad de México Hewlett Packard A tiempo completoWe are seeking a Technical Support Specialist to join our team at Hewlett Packard. As a Technical Support Specialist, you will be responsible for providing exceptional customer service and technical support to our clients.**Job Summary:**We are looking for a highly motivated and organized individual who is passionate about technology and has excellent...
-
Electrical Support Specialist
hace 2 meses
Ciudad de México, Ciudad de México Eaton A tiempo completoEaton, a leading global power management company, is seeking an Electrical Support Specialist to join our team.**Job Overview**The Electrical Support Specialist will provide technical support for power and connectivity related equipment, including charging solutions, UPS systems, digital signage solutions, network switches, and cooling solutions.We are...
-
IT Support Specialist with Windows Expertise
hace 3 semanas
Texcoco de Mora, México Sybex Support Services Llc A tiempo completoTechnical Support RoleWe are seeking an experienced Technical Support Specialist to provide expert technical support in a fast-paced and dynamic environment.About the Job:This role involves providing comprehensive technical support for clients on our Windows platform, encompassing desktop/end-user technologies, collaboration tools, and mobile...
-
Technical Support Specialist for Financial Applications
hace 3 semanas
Ciudad de México, Ciudad de México Cognizant A tiempo completoJob OverviewWe have an exciting opportunity for a skilled Technical Support Specialist to join our team. As a key member of our support team, you will be responsible for providing high-quality technical support and services to our clients.
-
Wipro Limited: Technical Support Specialist
hace 2 meses
Ciudad de México, Ciudad de México Wipro Limited A tiempo completo**Wipro Limited: Technical Support Specialist Role**We seek a skilled Enterprise IT Support Professional at Wipro Limited to join our team. As a Technical Support Specialist, you will perform a variety of duties to ensure the smooth operation of our IT systems.Provide technical support for Windows-based systems, including troubleshooting and resolving...
-
Ops Support Specialist
hace 1 semana
Ciudad de México Citi A tiempo completoThe Ops Support Specialist 4 is an entry-level position responsible for providing operations support services, including but not limited to; record/documentation maintenance, storage & retrieval of records, account maintenance, imaging and the opening of accounts in coordination with the Operations - Core Team. Additionally, the Ops Support Specialist 4...
-
Ops Support Specialist 4
hace 7 meses
Ciudad de México Citi A tiempo completoThe Ops Support Specialist 4 is an entry-level position responsible for providing operations support services, including but not limited to; record/documentation maintenance, storage & retrieval of records, account maintenance, imaging and the opening of accounts in coordination with the Operations - Core Team. Additionally, the Ops Support Specialist 4...
-
Ops Support Specialist 4
hace 5 horas
Ciudad de México Citi A tiempo completoThe Ops Support Specialist 4 is an entry-level position responsible for providing operations support services, including but not limited to; record/documentation maintenance, storage & retrieval of records, account maintenance, imaging and the opening of accounts in coordination with the Operations - Core Team. Additionally, the Ops Support Specialist 4...