Analista Back Office Sucursales C08

hace 6 meses

Metepec, México Citi A tiempo completo

The Ops Support Associate 2 is an entry-level position responsible for providing operations support services, including but not limited to; record/documentation maintenance, storage & retrieval of records, account maintenance, imaging and the opening of accounts in coordination with the Operations - Core Team. Additionally, the Ops Support Associate 2 serves as the liaison between operations staff, relationship managers, project managers, custodians and clients. The overall objective of this role is to provide day-to-day operations support in alignment with Citi operations support infrastructure and processes.

**Responsibilities**:

- Identify, analyze, and solve key issues of assigned area and deliver supporting documents to corresponding areas
- Assist with the management of various reports, including business reporting, monthly operating report, and business scorecard and provide constant and clear communication regarding local policies and processes
- Assist in the execution and monitoring of processes and data, ensuring efficiency and client satisfaction
- Organize, develop, and maintain Continuity of Business, Resolution planning and Business Review Templates
- Monitor requirements related to compliance with Corporate Policies
- Monitor and implement corrective actions derived from MCA reviews and other control entities
- Fulfilling the clients’ necessities while providing an exceptional client experience is the expected behavior from all our employees and it will be measured by specific metrics.

**Qualifications**:

- 2-5 years of relevant experience
- Proficient in Microsoft Office
- Consistently demonstrates clear and concise written and verbal communication skills
- Ability to work in fast pace and changing environment
- Ability to analyze data and solve problems
- Proven organizational and time management skills

**Education**:

- Bachelor’s degree/University degree or equivalent experience

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Para Analista Back Office SUCURSALES requerimos:

- ** un **manejo intermedio de las herramientas de Office.**:

- ** en particular de** EXCEL, para el análisis de los datos.**:

- ** conocimiento de las funcionalidades de Outlook.**:

- ** es una posición que brinda soporte de apoyo a las operaciones.**:

- ** gestiona, recupera y analiza información, para brindar soluciones.**:

- ** excelente comunicación oral y escrita.**:

- ** analítico.**:

- ** tolerante a la frustración.**:

- ** manejo de trabajo bajo presión.**:

- ** TRABAJO EN EQUIPO.**

**IMPORTANTE: Manejo de documentación**
- **Job Family Group**:
Operations - Core
- **Job Family**:
Operations Support
- **Time Type**:
Full time
- Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

View the "**EEO is the Law**" poster. View the **EEO is the Law Supplement**.

View the **EEO Policy Statement**.

View the **Pay Transparency Posting

  • Analista de Servicio Back Office Sucursales C09

    hace 6 meses

    Metepec, México Citi A tiempo completo

    The Service Analyst 1 is an entry-level position responsible for executing day to day customer service activities, while ensuring adherence to Citi’s policies and guidelines, in coordination with the Customer Service function. The overall objective is to resolve client inquiries and issues and to provide on-going customer support. **Responsibilities**: -...

  • Analista de Back Office Cobranza

    hace 6 meses

    Metepec, México Citi A tiempo completo

    El Asociado de Apoyo de Operaciones 2 es un puesto de nível inicial a cargo de brindar servicios de apoyo de operaciones, incluyendo lo siguiente: mantenimiento de documentación/registros, almacenamiento y obtención de registros, mantenimiento de cuenta, aspecto y apertura de cuentas en coordinación con el equipo central de Operaciones. Además, el...

  • Analista De Servicio Back Office Sucursales C09

    hace 1 mes

    Metepec, México Citi A tiempo completo

    El objetivo principal del Servicio Analista 1 es brindar un servicio de alta calidad a los clientes de Citi, garantizando la adherencia a las políticas y procedimientos de la empresa.**Responsabilidades**:Asistir con la administración de procedimientos de cumplimiento y sistemas de control para el departamento de revisión de negocios, incluyendo la...

  • Analista Backoffice Sucursales

    hace 6 meses

    Metepec, México Citi A tiempo completo

    The Ops Support Associate 2 is an entry-level position responsible for providing operations support services, including but not limited to; record/documentation maintenance, storage & retrieval of records, account maintenance, imaging and the opening of accounts in coordination with the Operations - Core Team. Additionally, the Ops Support Associate 2 serves...

  • Back Office Service Analyst

    hace 3 días

    Metepec, México Citi A tiempo completo

    About the RoleWe are seeking a highly skilled and motivated Back Office Service Analyst to join our team in Citi. As a key member of our customer service function, you will play a crucial role in delivering exceptional customer experiences and ensuring seamless day-to-day operations.Key Responsibilities

  • Asistente de Ventas en Oficina de Office Depot

    hace 7 días

    Metepec, México Office Depot Sucursal Metepec A tiempo completo

    **Resumen del Empleo**Oficinas de Office Depot estamos buscando un Auxiliar General para trabajar en nuestra sucursal ubicada en Plaza Las Américas, donde podrá realizar diversas actividades.El salario mensual es de $7,000.00 a $8,000.00, con prestaciones superiores de ley desde el primer día y vales de despensa ($800.00 mensuales). El puesto es a tiempo...

  • Back Office Operations Specialist

    hace 7 días

    Metepec, México Citi A tiempo completo

    Citi is an equal opportunity and affirmative action employer that values diversity in the workplace. We are seeking a highly motivated Back Office Operations Specialist to join our team in a full-time capacity.**Job Summary:**This role provides day-to-day operations support in alignment with Citi operations support infrastructure and processes. The...

  • Ops Support Associate

    hace 5 meses

    Metepec, México Citi A tiempo completo

    The Ops Support Associate 2 is an entry-level position responsible for providing operations support services, including but not limited to; record/documentation maintenance, storage & retrieval of records, account maintenance, imaging and the opening of accounts in coordination with the Operations - Core Team. Additionally, the Ops Support Associate 2 serves...

  • Auxiliar General Office Depot Metepec

    hace 2 meses

    Metepec, México OFFICE DEPOT SUCURSAL METEPEC A tiempo completo

    **Descripción del empleo** **OFFICE DEPOT SUCURSAL METEPEC PLAZA LAS AMERICAS ** **ZONA A LABORAR: PLAZA LAS AMERICAS** SOLICITA: **AUXILIAR GENERAL DE TIENDA **(AUXILIARES DE PISO DE VENTAS, CAJEROS, AUXILIARES DEL CENTRO DE COPIADO, VENTAS) **REALIZANDO Y **_**ROLANDO **_**LAS ACTIVIDADES DE**: - Acomodo, Surtido, Etiquetado y relleno. - Atención al...

  • Analista de Back Office Cobranza

    hace 6 meses

    Metepec, México Citi A tiempo completo

    The Ops Sup Analyst 1 is an entry-level position responsible for providing operations support services, including but not limited to; record/documentation maintenance, storage & retrieval of records, account maintenance, imaging and the opening of accounts in coordination with the Operations - Core Team. Additionally, the Ops Sup Analyst 1 serves as the...

  • Analista Back Office Cobranza

    hace 6 meses

    Metepec, México Citi A tiempo completo

    El Asociado de Apoyo de Operaciones 2 es un puesto de nível inicial a cargo de brindar servicios de apoyo de operaciones, incluyendo lo siguiente: mantenimiento de documentación/registros, almacenamiento y obtención de registros, mantenimiento de cuenta, aspecto y apertura de cuentas en coordinación con el equipo central de Operaciones. Además, el...

  • Manager Back Office Sucursales

    hace 6 meses

    Metepec, México Citi A tiempo completo

    The Ops Sup Manager is an intermediate management level position responsible for providing full leadership and direction to a team of employees in an effort to provide operations support services in coordination with the Operations - Core team. The overall objective of this role is to ensure the seamless delivery of operations support services in alignment...

  • Banamex Maraton Vacantes Cc Metepec

    hace 2 semanas

    Metepec, México Citi A tiempo completo

    En el Contact Center Metepec, Revolución, Moras buscamos talento y experiência en las siguientes áreas: - Supervisor de Operación CC - Ejecutivo telefónico Pyme - Analistas de BP&A (finanzas, seguimiento a proveedores, volumetría de llamadas, manejo de data) - Analistas y Supervisores de Calidad - Representantes de redes sociales - Representantes de...

  • Analista Back Office Personas Fisicas con Actividad

    hace 6 meses

    Metepec, México Citi A tiempo completo

    The Ops Support Associate 2 is an entry-level position responsible for providing operations support services, including but not limited to; record/documentation maintenance, storage & retrieval of records, account maintenance, imaging and the opening of accounts in coordination with the Operations - Core Team. Additionally, the Ops Support Associate 2 serves...

  • Analista de Back Office Bancanet

    hace 6 meses

    Metepec, México Citi A tiempo completo

    The Ops Support Associate 2 is an entry-level position responsible for providing operations support services, including but not limited to; record/documentation maintenance, storage & retrieval of records, account maintenance, imaging and the opening of accounts in coordination with the Operations - Core Team. Additionally, the Ops Support Associate 2 serves...

  • Banamex Administracion y Control Blue

    hace 3 semanas

    Metepec, México Citi A tiempo completo

    The Service Associate position is an entry-level position responsible for executing customer service activities, while ensuring adherence to Citi’s policies and guidelines, in coordination with the Customer Service function. The overall objective is to resolve client inquiries and issues and to provide on-going customer support. **Responsibilities**: -...

  • Analista de Recursos Humanos

    hace 6 meses

    Metepec, México LOS TAQUITOS DE LAS TORRES A tiempo completo

    Empresa de giro restaurantero solicita: **ANALISTA DE RECURSOS HUMANOS** - Lic. en Psicología, Administración o afín - Experiência en Recursos Humanos en giro restaurantero, hotelero o afín - Experiência en Reclutamiento y Selección, - Experiência en capacitación - Conocimiento de la NOM 035 - Descripciones de Puesto - Manuales y procedimientos -...

  • Analista de Mercadotecnia

    hace 6 meses

    Metepec, México Farmacias y almacenes A tiempo completo

    EMPRESA FARMACEUTICA SOLICITA Analista de Mercadotecnia **Requisitos**: - Disponibilidad de horario - Licenciatura concluida en **Mercadotecnia**: - Organización - Disponibilidad para viajar a las diferentes sucursales OFRECEMOS: - Sueldo quincenal - Capacitación pagada - Viáticos en transporte publico CONOCIMIENTOS - Tolerancia a la frustración -...

  • Back Office Bancanet Personas Fisicas

    hace 6 meses

    Metepec, México Citi A tiempo completo

    The Ops Support Associate 2 is an entry-level position responsible for providing operations support services, including but not limited to; record/documentation maintenance, storage & retrieval of records, account maintenance, imaging and the opening of accounts in coordination with the Operations - Core Team. Additionally, the Ops Support Associate 2 serves...

  • Representante de Back Office Personas Fisicas

    hace 2 meses

    Metepec, México Citi A tiempo completo

    The Ops Support Associate 2 is an entry-level position responsible for providing operations support services, including but not limited to; record/documentation maintenance, storage & retrieval of records, account maintenance, imaging and the opening of accounts in coordination with the Operations - Core Team. Additionally, the Ops Support Associate 2 serves...