Analista Back Office Sucursales C08

hace 3 semanas

Metepec, México Citi A tiempo completo

The Ops Support Associate 2 is an entry-level position responsible for providing operations support services, including but not limited to; record/documentation maintenance, storage & retrieval of records, account maintenance, imaging and the opening of accounts in coordination with the Operations - Core Team. Additionally, the Ops Support Associate 2 serves as the liaison between operations staff, relationship managers, project managers, custodians and clients. The overall objective of this role is to provide day-to-day operations support in alignment with Citi operations support infrastructure and processes.

**Responsibilities**:

- Identify, analyze, and solve key issues of assigned area and deliver supporting documents to corresponding areas
- Assist with the management of various reports, including business reporting, monthly operating report, and business scorecard and provide constant and clear communication regarding local policies and processes
- Assist in the execution and monitoring of processes and data, ensuring efficiency and client satisfaction
- Organize, develop, and maintain Continuity of Business, Resolution planning and Business Review Templates
- Monitor requirements related to compliance with Corporate Policies
- Monitor and implement corrective actions derived from MCA reviews and other control entities
- Fulfilling the clients’ necessities while providing an exceptional client experience is the expected behavior from all our employees and it will be measured by specific metrics.

**Qualifications**:

- 2-5 years of relevant experience
- Proficient in Microsoft Office
- Consistently demonstrates clear and concise written and verbal communication skills
- Ability to work in fast pace and changing environment
- Ability to analyze data and solve problems
- Proven organizational and time management skills

**Education**:

- Bachelor’s degree/University degree or equivalent experience

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Para Analista Back Office SUCURSALES requerimos:

- ** un **manejo intermedio de las herramientas de Office.**:

- ** en particular de** EXCEL, para el análisis de los datos.**:

- ** conocimiento de las funcionalidades de Outlook.**:

- ** es una posición que brinda soporte de apoyo a las operaciones.**:

- ** gestiona, recupera y analiza información, para brindar soluciones.**:

- ** excelente comunicación oral y escrita.**:

- ** analítico.**:

- ** tolerante a la frustración.**:

- ** manejo de trabajo bajo presión.**:

- ** TRABAJO EN EQUIPO.**

**IMPORTANTE: Manejo de documentación**
- **Job Family Group**:
Operations - Core
- **Job Family**:
Operations Support
- **Time Type**:
Full time
- Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

View the "**EEO is the Law**" poster. View the **EEO is the Law Supplement**.

View the **EEO Policy Statement**.

View the **Pay Transparency Posting

  • Analista de Servicio Back Office Sucursales C09

    hace 3 semanas

    Metepec, México Citi A tiempo completo

    The Service Analyst 1 is an entry-level position responsible for executing day to day customer service activities, while ensuring adherence to Citi’s policies and guidelines, in coordination with the Customer Service function. The overall objective is to resolve client inquiries and issues and to provide on-going customer support. **Responsibilities**: -...

  • Analista de Back Office Cobranza

    hace 2 semanas

    Metepec, México Citi A tiempo completo

    El Asociado de Apoyo de Operaciones 2 es un puesto de nível inicial a cargo de brindar servicios de apoyo de operaciones, incluyendo lo siguiente: mantenimiento de documentación/registros, almacenamiento y obtención de registros, mantenimiento de cuenta, aspecto y apertura de cuentas en coordinación con el equipo central de Operaciones. Además, el...

  • Analista de Servicio Back Office Sucursales C09

    hace 1 semana

    Metepec, México Citi A tiempo completo

    The Service Analyst 1 is an entry-level position responsible for executing day to day customer service activities, while ensuring adherence to Citi's policies and guidelines, in coordination with the Customer Service function. The overall objective is to resolve client inquiries and issues and to provide on-going customer support.Responsibilities: Assist...

  • Analista Backoffice Sucursales

    hace 3 semanas

    Metepec, México Citi A tiempo completo

    The Ops Support Associate 2 is an entry-level position responsible for providing operations support services, including but not limited to; record/documentation maintenance, storage & retrieval of records, account maintenance, imaging and the opening of accounts in coordination with the Operations - Core Team. Additionally, the Ops Support Associate 2 serves...

  • Analista Backoffice Sucursales

    hace 3 semanas

    Metepec, México Citi A tiempo completo

    The Ops Support Associate 2 is an entry-level position responsible for providing operations support services, including but not limited to; record/documentation maintenance, storage & retrieval of records, account maintenance, imaging and the opening of accounts in coordination with the Operations - Core Team. Additionally, the Ops Support Associate 2 serves...

  • Manager Back Office Sucursales

    hace 1 semana

    Metepec, México Citi A tiempo completo

    The Ops Sup Manager is an intermediate management level position responsible for providing full leadership and direction to a team of employees in an effort to provide operations support services in coordination with the Operations - Core team. The overall objective of this role is to ensure the seamless delivery of operations support services in alignment...

  • Ops Support Associate

    hace 2 días

    Metepec, México Citi A tiempo completo

    The Ops Support Associate 2 is an entry-level position responsible for providing operations support services, including but not limited to; record/documentation maintenance, storage & retrieval of records, account maintenance, imaging and the opening of accounts in coordination with the Operations - Core Team. Additionally, the Ops Support Associate 2 serves...

  • Analista de Back Office Cobranza

    hace 3 semanas

    Metepec, México Citi A tiempo completo

    The Ops Sup Analyst 1 is an entry-level position responsible for providing operations support services, including but not limited to; record/documentation maintenance, storage & retrieval of records, account maintenance, imaging and the opening of accounts in coordination with the Operations - Core Team. Additionally, the Ops Sup Analyst 1 serves as the...

  • Analista Back Office Cobranza

    hace 7 días

    Metepec, México Citi A tiempo completo

    El Asociado de Apoyo de Operaciones 2 es un puesto de nível inicial a cargo de brindar servicios de apoyo de operaciones, incluyendo lo siguiente: mantenimiento de documentación/registros, almacenamiento y obtención de registros, mantenimiento de cuenta, aspecto y apertura de cuentas en coordinación con el equipo central de Operaciones. Además, el...

  • Analista de Back Office Bancanet

    hace 1 semana

    Metepec, México Citi A tiempo completo

    The Ops Support Associate 2 is an entry-level position responsible for providing operations support services, including but not limited to; record/documentation maintenance, storage & retrieval of records, account maintenance, imaging and the opening of accounts in coordination with the Operations - Core Team. Additionally, the Ops Support Associate 2 serves...

  • Analista Backoffice Sucursales

    hace 7 días

    Metepec, México Citi A tiempo completo

    The Ops Support Associate 2 is an entry-level position responsible for providing operations support services, including but not limited to; record/documentation maintenance, storage & retrieval of records, account maintenance, imaging and the opening of accounts in coordination with the Operations - Core Team. Additionally, the Ops Support Associate 2 serves...

  • Representante de Back Office

    hace 4 semanas

    Metepec, México Citi A tiempo completo

    The Ops Support Associate 2 is an entry-level position responsible for providing operations support services, including but not limited to; record/documentation maintenance, storage & retrieval of records, account maintenance, imaging and the opening of accounts in coordination with the Operations - Core Team. Additionally, the Ops Support Associate 2 serves...

  • Representante de Back Office

    hace 2 semanas

    Metepec, México Citi A tiempo completo

    El Asociado de Apoyo de Operaciones 2 es un puesto de nível inicial a cargo de brindar servicios de apoyo de operaciones, incluyendo lo siguiente: mantenimiento de documentación/registros, almacenamiento y obtención de registros, mantenimiento de cuenta, aspecto y apertura de cuentas en coordinación con el equipo central de Operaciones. Además, el...

  • Analista Back Office Cobranza

    hace 2 semanas

    Metepec, México Citi A tiempo completo

    El Asociado de Apoyo de Operaciones 2 es un puesto de nível inicial a cargo de brindar servicios de apoyo de operaciones, incluyendo lo siguiente: mantenimiento de documentación/registros, almacenamiento y obtención de registros, mantenimiento de cuenta, aspecto y apertura de cuentas en coordinación con el equipo central de Operaciones. Además, el...

  • Manager Back Office Sucursales

    hace 3 semanas

    Metepec, México Citi A tiempo completo

    The Ops Sup Manager is an intermediate management level position responsible for providing full leadership and direction to a team of employees in an effort to provide operations support services in coordination with the Operations - Core team. The overall objective of this role is to ensure the seamless delivery of operations support services in alignment...

  • Analista Back Office Personas Fisicas con Actividad

    hace 2 semanas

    Metepec, México Citi A tiempo completo

    The Ops Support Associate 2 is an entry-level position responsible for providing operations support services, including but not limited to; record/documentation maintenance, storage & retrieval of records, account maintenance, imaging and the opening of accounts in coordination with the Operations - Core Team. Additionally, the Ops Support Associate 2 serves...

  • Analista de Back Office Bancanet

    hace 3 semanas

    Metepec, México Citi A tiempo completo

    The Ops Support Associate 2 is an entry-level position responsible for providing operations support services, including but not limited to; record/documentation maintenance, storage & retrieval of records, account maintenance, imaging and the opening of accounts in coordination with the Operations - Core Team. Additionally, the Ops Support Associate 2 serves...

  • Back Office Bancanet Personas Fisicas

    hace 3 semanas

    Metepec, México Citi A tiempo completo

    The Ops Support Associate 2 is an entry-level position responsible for providing operations support services, including but not limited to; record/documentation maintenance, storage & retrieval of records, account maintenance, imaging and the opening of accounts in coordination with the Operations - Core Team. Additionally, the Ops Support Associate 2 serves...

  • Analista de Recursos Humanos

    hace 2 semanas

    Metepec, México LOS TAQUITOS DE LAS TORRES A tiempo completo

    Empresa de giro restaurantero solicita: **ANALISTA DE RECURSOS HUMANOS** - Lic. en Psicología, Administración o afín - Experiência en Recursos Humanos en giro restaurantero, hotelero o afín - Experiência en Reclutamiento y Selección, - Experiência en capacitación - Conocimiento de la NOM 035 - Descripciones de Puesto - Manuales y procedimientos -...

  • Supervisor Back Office Cc

    hace 3 semanas

    Metepec, México Citi A tiempo completo

    El Supervisor de Apoyo de Operaciones es un puesto de nível gerencial intermedio a cargo de brindar total liderazgo y dirección a un equipo de empleados, para suministrar servicios de apoyo de operaciones, en coordinación con el equipo central de Operaciones. El objetivo general de este rol es garantizar la entrega perfecta de servicios de apoyo de...