Supervisor Service Desk

**Excellent proficiency in English, Spanish and Portuguese**: - Understand Business requirement and translate them into IT Deliverables. - Maintains ownership of Incidents/Requests, monitors open tickets and seeks resolution/completion. - Responsible for driving SLA for IS Support and handles escalations. - Train, develop and manage effectively the ongoing...

Overview: **Join our Team!** Our Service Desk Team provides first level support through taking calls, handling incidents and requests using ServiceNow, in this entry level role as a **Service Desk Agent** you will be responsible for supporting internal customers who are experiencing software or hardware related issues. We are looking for individuals with...

Why GMF?: GM Financial International Operations conducts business in Latin America and China. International Operations offers a wide range of wholesale and retail automotive financing products to dealers and their customers. The strength of the international business lies in its ability to tailor its products to meet unique dealer needs, consumer preferences...

Description AZKAIT is a Mexican company that seeks and connects the best IT talent with Latin American and United States companies. We are looking for your talent as an **IT Service Desk Agent - Portuguese.** **Responsible for all activities surrounding the IT Service Desk, including but not limited to answering calls coming to the call center, monitoring...

**Contact Center Supervisor**: **Date**:Feb 9, 2023 **Location**: MONTERREY, MX **Company**:NEORIS We are **NEORIS**! **As a digital accelerator we help companies step into the future! Currently we are looking for a Contact Center Supervisor. **Requirements**: - Systems engineering, computer science or related careers. - Fluent English to write, listen...

Why GMF? GM Financial International Operations conducts business in Latin America and China. International Operations offers a wide range of wholesale and retail automotive financing products to dealers and their customers. The strength of the international business lies in its ability to tailor its products to meet unique dealer needs, consumer...

AZKAIT is a Mexican company that seeks and connects the best IT talent with Latin American and United States companies.We are looking for your talent as an IT Service Desk Agent - Portuguese.Responsible for all activities surrounding the IT Service Desk, including but not limited to answering calls coming to the call center, monitoring incoming tickets to...

Haz parte de nuestro equipo de trabajo!!! Agente Service Desk Estudios: Técnico Sistemas, ingeniero trunco, Lic informática o afin. Experiência en: - Atención y seguimiento de los requerimientos de TI de los usuarios, vía teléfono, correo, chat, Web, App, Móvil - Soporte tecnico remoto y en sitio. - Soporte aplicaciones Nível 1. - Asignación de...

Experiência Mínima 1 año en atender y resolver incidentes y requerimientos de sistemas via help desk - Entrega de reportes de incidencias - Eficiencia y manejo en la atención a usuarios de todos los níveles - Conocimientos base en plataformas y sistemas operativos, servicios de conectividad y redes. - Documentando casos y problemas en el Service Desk -...

Position overview: A Level 2 Service Desk Agent is a crucial part of an organization's IT support team, responsible for resolving complex technical issues that require a deeper understanding of IT systems and infrastructure. This role involves providing advanced technical support, ensuring timely incident resolution, and contributing to the overall...

Analista de Service Desk - Português **Local de Trabalho**: San Nicolás de los Garza, MTY **Requisitos**: - Formação: Licenciado ou Engenheiro. Carreira Técnica ou Bacharelado - Capaz de manter uma conversação fluente em português e inglês de nível Intermediário-Avançado a Avançado Experiência obrigatória: - Mínimo de 3 anos de...

Empresa global se encuentra en la búsqueda de un Service Desk Analyst -BilingualResponsabilidades:Brindar asistencia remota a los usuarios finales (teléfono, correo electrónico, chat y autoservicio)Instalación y configuración de software.Proporcionar solución de problemas técnicos a los problemas reportados por los usuarios finales.Actividades de...

**Publication Date**: Mar 6, 2023 **Ref. No**: 472786 **Location**: Monterrey, Nuevo Len, MX, 66490 The future is our choice At Atos, as the global leader in secure and decarbonized digital, our purpose is to help design the future of the information space. Together we bring the diversity of our people’s skills and backgrounds to make the right choices...

**SERVICE DESK AGENT** **Requisitos**: - Excelentes habilidades de comunicacion en **Ingles**. - Al menos 1 año de experiência en soporte tecnico via telefonica. - Conocimiento IT. - Estudios minimos Preparatoria (Comprobable) - Disponibilidad de Horarios. OFRECEMOS: - Rango Salarial de **25k a 35k por mes **(Depende de experiência). - Seguro de...

**Publication Date**: Nov 13, 2023 **Ref. No**: 500025 **Location**: Monterrey, Nuevo Len, MX, 66490 The future is our choice At Atos, as the global leader in secure and decarbonized digital, our purpose is to help design the future of the information space. Together we bring the diversity of our people’s skills and backgrounds to make the right...

**TITLE**: Sr. Service Desk Analyst **LOCATION**: Monterrey, MX - REMOTE **STATUS**:Full-Time with Benefits **SHIFT**: Monday - Friday: 6:30AM to 3:30 PM Monday - Friday: 10:00AM to 7:00 PM **SALARY**: 19K - 23K depending on experience **REQUIRED**: Bilingual - fluent English/Spanish required **_*During Training - Schedule will be Monday - Friday, 8...

DYOPATH, a leading Managed Service Provider (MSP), was founded to empower organizations by delivering trusted IT solutions. At DYOPATH, we pursue both purpose and success, knowing one will ultimately lead to the other. Our core values foster a culture that promotes accountability, excellence, exceptional customer service, and sustainability. Our team is...

DYOPATH, a leading Managed Service Provider (MSP), was founded to empower organizations by delivering trusted IT solutions. At DYOPATH, we pursue both purpose and success, knowing one will ultimately lead to the other. Our core values foster a culture that promotes accountability, excellence, exceptional customer service, and sustainability. Our team is...

DYOPATH, a leading Managed Service Provider (MSP), was founded to empower organizations by delivering trusted IT solutions. At DYOPATH, we pursue both purpose and success, knowing one will ultimately lead to the other. Our core values foster a culture that promotes accountability, excellence, exceptional customer service, and sustainability. Our team is...

Teletrac Navman is a software-as-a-service (SaaS) provider leveraging location-based technology that empowers people managing mobile assets to move their business forward with certainty. As a key member of the Service Desk team, you will have the opportunity to work with a team of experienced and skillful agents to improve the quality of our customer...