Service Desk Support

**Job Summary** **Responsibilities** - Manage and resolve technical incidents efficiently to minimize downtime and ensure smooth operations. - Oversee the Service Desk to provide timely and effective support to end-users. - Utilize Service Now to track manage and resolve incidents and service requests. - Maintain and support Windows environments to ensure...

Job Summary: The Service Desk Coordinator plays a critical role in ensuring the efficient and effective operation of the IT service desk. This position involves coordinating and overseeing the day-to-day activities of the service desk team, providing technical support to end-users, and maintaining service desk documentation. The Service Desk Coordinator is...

This is an exciting opportunity for a skilled and customer-focused individual to join our team at WTW. As a Service Desk Analyst, you will be responsible for providing technical and general application function/feature support to internal and external clients.Key Responsibilities:Provide technical support to clients via phone, email, and customer portal...

About the RoleThe Service Desk Analyst plays a crucial role in developing and executing the service desk function for Essity globally. This involves working closely with service line operations teams to deliver exceptional customer service and support.Key ResponsibilitiesDevelop and execute the service desk function for GBS SAS globallyUse knowledge of all...

About the RoleThe Customer Support Specialist will be responsible for developing and executing the service desk function globally, working closely with the service line operations teams to ensure seamless execution. This role contributes to the development of new and/or improved services, tools, and processes, supporting the service development team by...

The Scotts Miracle-Gro Company is a dynamic and fast-paced organization, always on the lookout for innovative growth opportunities. As an IT Service Desk Technical Support Specialist, you will play a crucial role in providing frontline technical support to end-users.Our ideal candidate will have high school or equivalent diploma and 0-2 years of experience...

Job Title: Service Desk Level 1 (L1) Technician Job Description: A Service Desk Level 1 (L1) Technician plays a crucial role in providing technical support and assistance to end-users within an organization. The primary responsibility of an L1 Technician is to resolve basic technical issues and provide timely and effective solutions to ensure mínimal...

About This OpportunityThe ICT Service Desk Specialist is a key role within the Ericsson team, focusing on providing top-notch support to end users. This role involves interacting with colleagues from various levels and locations worldwide, ensuring seamless communication and collaboration. The successful applicant will possess excellent problem-solving...

**Service Desk Analyst Role****Job Summary:**We are seeking a highly skilled Service Desk Analyst to join our team at Tata Consultancy Services. As a Service Desk Analyst, you will be responsible for providing exceptional technical support to our clients, resolving their issues efficiently, and ensuring a high level of customer satisfaction.**Key...

**Responsibilities**: - Manages one or more apps support teams. - Provide a holistic view of the production environment for both technology and business management, working closely as a trusted partner for senior business heads. - Provide guidance on feedback reviews with development managers, ensuring outstanding issues are tracked to closure, particularly...

Delivering Exceptional Customer ExperiencesThe Global Service Desk Analyst will be responsible for providing 24/7/365 L1 support to all internal staff as part of the Global Service Desk Team. Key responsibilities include phone, email, self-service, and chat incident management, as well as managing all interactions through request management, installing...

We Put the World on VacationAt Travel + Leisure Co., our mission is simple: to put the world on vacation. As a Junior Service Desk Analyst, you will be responsible for providing 24/7/365 L1 support to all internal T+L staff as part of the Global ServiceDesk Team. This role involves managing all interactions through request management, installing software, L1...

Sequoia Connect is a leading automation-led service provider delivering excellence in IT, BPO, and consulting services.The company's Digital offerings have helped clients achieve operational excellence and customer delight.We are currently searching for a Service Desk Specialist to join our team:Key ResponsibilitiesProvide exceptional customer support and...

Job Description:We are seeking a skilled Technical Support Specialist to join our team at Nuvit Service. In this role, you will be responsible for providing enterprise-level technical support to our customers. This will involve diagnosing and resolving software and hardware issues, as well as assisting customers with the installation of applications and...

**Service Desk Agent** **Associate II - Cloud Infrastructure Services **Who we are**: Born digital, UST transforms lives through the power of technology. We walk alongside our clients and partners, embedding innovation and agility into everything they do. We help them create transformative experiences and human-centered solutions for a better world. UST is...

**Sales Support Desk Analyst**: **Location**: **Mexico City, Mexico City** Category: **Investment Product** Job Requisition #**:R246277** Date posted**:Oct. 25, 2024

Job SummaryWe are seeking a skilled IT Service Desk Specialist to provide technical support to end-users, troubleshoot hardware and software issues, and escalate complex problems as needed.Key ResponsibilitiesProvide frontline technical support to end-usersTroubleshoot and resolve hardware and software issues efficientlyEscalate complex technical issues to...

Mexico City, Mexico - Tech Hiring - 3085508 **Job Description**: **Trilingual Service Desk** - English proficiency mandatory - Portuguese proficiency mandatory - Availability 24/7 - Experience: - 1 year minimum on technical support, Troubleshooting skills - Hands-on experience on fixes for desktops and laptops that include software installations and...

About the RoleThe Service Desk Operations Specialist will be responsible for developing and executing the service desk function for GBS SAS globally. This role will work closely with the service line operations teams to execute this function and contribute to the development of new and/or improved services, tools, and processes.Key ResponsibilitiesDevelop...

We’re hiring! At Cognizant we have an ideal opportunity for you to be part of one of the largest companies in the digital sector worldwide. A Great Place to Work where we look for people who contribute new ideas, experiencing a dynamic and growing environment. At Cognizant we promote an inclusive culture, where we value different perspectives providing...