Service Desk Support

**Job Summary** **Responsibilities** - Manage and resolve technical incidents efficiently to minimize downtime and ensure smooth operations. - Oversee the Service Desk to provide timely and effective support to end-users. - Utilize Service Now to track manage and resolve incidents and service requests. - Maintain and support Windows environments to ensure...

Job Summary: The Service Desk Coordinator plays a critical role in ensuring the efficient and effective operation of the IT service desk. This position involves coordinating and overseeing the day-to-day activities of the service desk team, providing technical support to end-users, and maintaining service desk documentation. The Service Desk Coordinator is...

**EMPRESA CONFIDENCIAL** **Solicita**: **Service Desk Manager** **Descripción y Requisitos** - The Service Desk Manager is responsible for leading and overseeing all Service Desk elements to include a matrix staff organization, ticket management, SLA metrics, PC imaging/deployments, Asset tracking and PC hardware/software inventories.- This position...

The Scotts Miracle-Gro Company is a dynamic and fast-paced organization, always on the lookout for innovative growth opportunities. As an IT Service Desk Technical Support Specialist, you will play a crucial role in providing frontline technical support to end-users.Our ideal candidate will have high school or equivalent diploma and 0-2 years of experience...

Job Title: Service Desk Level 1 (L1) Technician Job Description: A Service Desk Level 1 (L1) Technician plays a crucial role in providing technical support and assistance to end-users within an organization. The primary responsibility of an L1 Technician is to resolve basic technical issues and provide timely and effective solutions to ensure mínimal...

Descripción de la empresa As one of the world’s largest fashion companies with more than 171,000 employees worldwide, H&M is an exciting and dynamic place to pursue a career within the fashion industry. Our business concept is to offer fashion and quality at the best price in a sustainable way and with our fast expansion we are always looking for new...

Service Desk N1 **Ubicación**: Bosque de las Lomas, Ciudad de México **Horario**: L-V 9:00 am - 6:00 pm **Tipo de Empleo**: Tiempo completo **Sueldo**: $20,000 + Prestaciones de ley **Oportunidades**: Crecimiento y desarrollo profesional Descripción del Puesto: **Responsabilidades**: - Proveer soporte técnico de primer nível a usuarios globales,...

**Descripción** Somos una empresa 100% mexicana con más de 30 años en el mercado brindando soluciones de valor para nuestros clientes en el segmento de las Tecnologías de Información. Te invitamos a participar en el proceso de nuestra siguiente vacante: **Service Desk** - **Horario**_: lunes a viernes de 8:00 a 6:00 p.m. **Modalidad**:...

_**netLogistik**_ **es una empresa dedicada a brindar servicios de Tecnología para la cadena de suministro, buscando siempre dar un valor agregado a nuestros clientes y actualmente nos encontramos en el #23 **_**de Top Companies en expansión.**_ Escolaridad: Ing. en sistemas o carreras a fin (concluida) Experiência: Al menos 1 año atendiendo clientes...

**Responsibilities**: - Manages one or more apps support teams. - Provide a holistic view of the production environment for both technology and business management, working closely as a trusted partner for senior business heads. - Provide guidance on feedback reviews with development managers, ensuring outstanding issues are tracked to closure, particularly...

**Descripción del empleo** Somos una empresa 100% mexicana con más de 30 años en el mercado brindando soluciones de valor para nuestros clientes en el segmento de las Tecnologías de Información. Te invitamos a participar en el proceso de nuestra siguiente vacante: **Agente de Service desk** Zona de trabajo: Apodaca (remoto) Horario: 3:00 p.m. a 1:00...

**Service Desk Agent** **Associate II - Cloud Infrastructure Services **Who we are**: Born digital, UST transforms lives through the power of technology. We walk alongside our clients and partners, embedding innovation and agility into everything they do. We help them create transformative experiences and human-centered solutions for a better world. UST is...

Mexico City, Mexico - Tech Hiring - 3085508 **Job Description**: **Trilingual Service Desk** - English proficiency mandatory - Portuguese proficiency mandatory - Availability 24/7 - Experience: - 1 year minimum on technical support, Troubleshooting skills - Hands-on experience on fixes for desktops and laptops that include software installations and...

**Sales Support Desk Analyst**: **Location**: **Mexico City, Mexico City** Category: **Investment Product** Job Requisition #**:R246277** Date posted**:Oct. 25, 2024

We’re hiring! At Cognizant we have an ideal opportunity for you to be part of one of the largest companies in the digital sector worldwide. A Great Place to Work where we look for people who contribute new ideas, experiencing a dynamic and growing environment. At Cognizant we promote an inclusive culture, where we value different perspectives providing...

**Job description** IT Help Desk Analyst will report to the Service Delivery Manager and provide remote technical guidance, assistance, coordination and follow-up on customer questions, problems or malfunctions of all PC, MAC-related, Office 365, Network issues with a goal of first contact resolution. 1+ years of experience working for a Managed Service...

Importante empresa en el Parque Industrial Querétaro solicita: **Service Desk Bilingue** Escolaridad: Ing. en Sistemas o a fín. Idioma Inglés Conversacional (indispensable) Experiência: 1 a 2 años en el área. Functions: - Install, test and configure new client hardware as workstations, notebooks, peripheral equipment and software - Printer...

**Responsible for**: - Control and coordinate the service department activities, to assure the customer satisfaction, fulfilling with quality standards of the company, as well as the attention for the customer whose arrives to desk. - Coordinate and supervise the activities and works made by technical personnel. **Minimum Experience Requirements**: - C -...

Somos una empresa con más de 100 años en el mercado colaboramos con grandes ligas como NBA; NFL; MLS entre otras, nos distingue la calidad en el servicio, uso innovador de tecnología y un excelente ambiente de trabajo, buscamos en México Coordinador Especialista de TI Bilingüe con experiência Soporte Ecommerce a usuario final en cualquier plataforma...

Descripción **Acerca de la empresa** Empresa 100% mexicana líder en el sector de tecnologías de la información, con una trayectoria de más de 30 años brindando soluciones innovadoras y de valor para nuestros clientes. Nos enorgullece ofrecer un ambiente de trabajo colaborativo y oportunidades de crecimiento profesional para nuestro equipo por tal...