IT Service Desk Technical Support Specialist

hace 2 meses


Ciudad de México, Ciudad de México The Scotts Miracle-Gro Company A tiempo completo

The Scotts Miracle-Gro Company is a dynamic and fast-paced organization, always on the lookout for innovative growth opportunities. As an IT Service Desk Technical Support Specialist, you will play a crucial role in providing frontline technical support to end-users.

Our ideal candidate will have high school or equivalent diploma and 0-2 years of experience in IT Service Desk or related roles. A CompTIA A+ certification or greater is desired.

In this role, you will:

Key Responsibilities
  • Troubleshoot and resolve hardware and software issues efficiently.
  • Escalate complex technical issues to senior support staff or relevant teams.

We offer competitive compensation with an estimated salary range of $45,000 - $65,000 per year.

This role requires strong technical skills, proficiency in utilizing ServiceNow or similar platforms, effective collaboration skills, and advanced English communication skills.

As part of our commitment to diversity and inclusion, The Scotts Miracle-Gro Company is an EEO Employer dedicated to creating a culturally diverse workplace.



  • Ciudad de México, Ciudad de México Marriott Vacations Worldwide A tiempo completo

    Job SummaryWe are seeking a highly skilled Technical Support Specialist to join our team at Marriott Vacations Worldwide. This role will provide daily support and tactical assistance for site technology projects, department initiatives, and division-wide IT projects.Key Responsibilities:Provide day-to-day support, management & execution of assigned...


  • Santiago de Querétaro, Querétaro de Arteaga, México Open It A tiempo completo

    About Open It">We are seeking a highly skilled IT Technical Support Specialist to join our team at Open It. This is an exciting opportunity for someone who is passionate about providing exceptional technical support and troubleshooting services.">Job Summary">The successful candidate will be responsible for serving as the first point of contact for users...

  • IT Support Specialist

    hace 4 semanas


    Ciudad de México, Ciudad de México Eaton A tiempo completo

    Eaton's Corporate Sector division is currently seeking an IT Support Specialist to provide technical assistance and support to the site(s). This role requires a highly motivated and detail-oriented individual who can work closely with the IT team to ensure seamless delivery of IT services and support.Key Responsibilities:Provide desk-side support at the...

  • IT Service Specialist

    hace 2 meses


    Ciudad de México, Ciudad de México Quattris Global A tiempo completo

    At Quattris Global, we are seeking a skilled IT Service Specialist to install and maintain our IT hardware devices.Key Responsibilities:Installation of hardware devicesTroubleshoot and resolve technical issuesRack and stack equipmentJob Types: Part-time, Temporary, Internship, Contract, CommissionPay: $460.00 - $695.00 per hourApplication Questions:Do you...


  • Ciudad de México, Ciudad de México Hewlett Packard A tiempo completo

    We are seeking a Technical Support Specialist to join our team at Hewlett Packard. As a Technical Support Specialist, you will be responsible for providing exceptional customer service and technical support to our clients.**Job Summary:**We are looking for a highly motivated and organized individual who is passionate about technology and has excellent...


  • Ciudad López Mateos, México Red Staffing A tiempo completo

    About the RoleThis position is responsible for delivering exceptional technical support to employees through effective use of IT systems. As a Senior IT Support Specialist, you will be the primary point of contact for IT-related inquiries and issues.Key ResponsibilitiesProvide 1st and 2nd level technical support via various mediums, including service desk...


  • Ciudad de México, Ciudad de México Emerson A tiempo completo

    Job SummaryThis is an IT Support position within the LATAM Enterprise IT Team, based in Metepec, with the following main responsibilities:Support the IT and Telecommunications Infrastructure for the specified Area/site, ensuring the utilization of Hardware, Software, and Communication Systems are consistent with the Global IT strategy.Onsite support, working...


  • Ciudad de México, Ciudad de México Te Connectivity A tiempo completo

    About the RoleAs a Technical Support Specialist at TE Connectivity, you will play a vital part in ensuring the smooth operation of our IT systems. This is an exciting opportunity to join a dynamic team and take on new challenges every day.Job ResponsibilitiesThe successful candidate will be responsible for providing top-notch technical support to employees...


  • Ciudad de México, Ciudad de México Marriott International, Inc A tiempo completo

    **Job Overview**We are seeking a skilled IT Support Specialist to join our team at the JW Marriott Cancun Resort & Spa in Mexico.**Estimated Salary:** $45,000 - $60,000 per year.**Job Description**The successful candidate will be responsible for troubleshooting and repairing technical problems or issues related to computer hardware and peripheral equipment....


  • Ciudad de México, Ciudad de México Wipro Limited A tiempo completo

    **Wipro Limited: Technical Support Specialist Role**We seek a skilled Enterprise IT Support Professional at Wipro Limited to join our team. As a Technical Support Specialist, you will perform a variety of duties to ensure the smooth operation of our IT systems.Provide technical support for Windows-based systems, including troubleshooting and resolving...

  • IT Support Specialist

    hace 4 semanas


    Ciudad de México, Ciudad de México Eaton A tiempo completo

    Job DescriptionEaton, a leading global technology company, is seeking an experienced IT Support Specialist to join our Corporate Sector division.About the Role:Provide first- and second-level PC support for infrastructure hardware and software to ensure customer satisfaction.Offer desk-side support at various sites, serving as the primary point of contact...

  • IT Support Specialist

    hace 2 días


    Ciudad de México, Ciudad de México Kinettix A tiempo completo

    Overview:Kinettix seeks a detail-oriented IT Support Specialist to join our team on a project-based, full-time employment contract for three years. This role is critical in ensuring the smooth operation of desktop systems and delivering exceptional customer service.Job Summary:This position requires a reliable individual to provide basic technical support...

  • IT Support Specialist

    hace 2 meses


    Ecatepec de Morelos, México American Standard A tiempo completo

    About the RoleAs a key member of the American Standard Digital team, you will play a crucial role in transforming our business to be more data-driven and efficient. This includes implementing small changes in day-to-day operations and large paradigm shifts across our global organization.We are looking for a highly skilled IT Support Specialist to join our...


  • Ciudad de México, Ciudad de México Nov Inc. A tiempo completo

    **Job Overview**At NOV, we are committed to delivering technology-driven solutions that empower the global energy industry. We are seeking a highly skilled IT Support Professional to join our team.**Key Responsibilities:**Provide technical support and assistance to internal customers with PC hardware, software, printer, or other IT-related issues.Respond to...


  • Ciudad de México, Ciudad de México Ust Global A tiempo completo

    Job OverviewWe are seeking an experienced Technical Support Specialist to join our team in Mexico City. This role will provide support for customer integration issues, ensuring timely resolution and excellent customer service.


  • Ciudad de México, Ciudad de México Johnson Controls A tiempo completo

    **Company Overview:**Johnson Controls is a leading global provider of building products and services.**Job Description:We are seeking a skilled Technical Support Specialist to join our team. As a key member of our IT department, you will be responsible for providing expert technical support and maintenance for our infrastructure equipment.**Key...


  • Ciudad de México, Ciudad de México Solera A tiempo completo

    Job OverviewSolera is a dynamic organization seeking an experienced and skilled High-Level Technical Support Specialist for Solera Technology to join our team in Mexico City. This role plays a pivotal part in ensuring the seamless operation of our 24/7 technology platform.Key Responsibilities:• Assist in diagnosing and escalating user desktop system...


  • Ciudad de México, Ciudad de México Continental A tiempo completo

    At Continental, we are committed to providing the highest level of technical support to our Hardware, Software, and end users at the SLP tire plant. Our IT policies ensure that our team has the necessary knowledge and resources to provide top-notch support.We strive for continuity in manufacturing systems and actively participate in projects required by...

  • IT Support Specialist

    hace 4 semanas


    Ciudad de México, Ciudad de México Avery Dennison A tiempo completo

    Job OverviewAvery Dennison is seeking an IT Support Specialist to join our team. In this role, you will be responsible for providing technical support for endpoint computing and site infrastructure, acting as a local 'smart hand' (on-call support), and continuously improving technology and processes.About the JobYou will manage and support endpoint devices...


  • Ciudad de México, Ciudad de México Syncreon Consulting A tiempo completo

    Company OverviewSyncreon Consulting is a trusted business partner, committed to delivering exceptional value and return on investment for our clients. We possess strong understanding of client needs, and work closely with leading staffing trade associations, training, and research organizations to ensure knowledge of the latest industry trends and...