Customer Service
hace 6 meses
Full time permanent position with strong focus on customer service and sales in our Studio in Mexico City, Col.Roma.
We are currently looking for an outgoing, highly organized and enthusiastic person with min. 3-5 years experience within a similar role. An individual who can provide key support and help us manage our busy workflow. With excellent written and verbal skills in English.
This is a serious opportunity for someone to progress rapidly with the brand and become part of the young team. This is a position in the administration team, not a design position; although an interest in art/architecture and design is an advantage.
**Main responsibilities**
- managing relationships with retailers, architects and designers
- final customer sales service in our showroom
- quoting products for clients
- processing customer orders, dealing with logistics and shipments
- order related paperwork, including quotations and invoices
- maintaining relationships with clients by providing support, information and guidance
- presenting the collection to clients
- attending trade fairs and exhibitions
- sales representative when required
- preparation of report documents and gathering research
- work closely with the production team
**What is expected**
- excellent organization skills and the ability to prioritize
- methodical workstyle
- excellent communication and presentation skills
- outgoing, dynamic and initiative taking
- good problem solving skills
- can do attitude and enjoy being part of a small team
- good negotiations skills
- fluent Spanish and English verbal and written
- excellent knowledge of Microsoft Office
- passion for lighting, furniture and design
- negotiation skills
Tipo de puesto: Tiempo completo, Indefinido
Salario: $18,000.00 al mes
Horario:
- Turno de 8 horas
Prestaciones:
- Opción a contrato indefinido
Lugar de trabajo: Empleo presencial
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