Customer Experience Advocate

We're seeking a skilled Digital Customer Engagement Manager to drive end-to-end customer engagement and delivery of contractual agreements for SAP Cloud Customers.This role involves overseeing the entire customer lifecycle, from contract signing to onboarding, service delivery, and renewal support. The ideal candidate will possess excellent customer focus,...

**¿Quiénes somos?** - Somos una empresa 100% mexicana holding de diferentes marcas, productos, tecnología y conceptos para la industria del entretenimiento a nível internacional, nos distinguimos por ser innovadores, cuidar de quienes colaboramos y brindar un adecuado balance de vida profesional personal; con un crecimiento sostenido, te invitamos a...

Compañía líder en tecnología deportiva a nível LATAM solicita: **Customer Experience** - Aplicación de encuestas para medir la experiência y satisfacción del cliente, respecto al producto y el servicio en general brindado durante el proceso de compra de nuestros simuladores deportivos mediante llamadas telefónicas, visitas y correos. - Brindar...

Job OverviewCemex is seeking a highly skilled Customer Experience Strategist to join our team. As a key member of our organization, you will play a vital role in driving business growth through user-centered design and research.About the RoleThis is a full-time position that involves conducting research activities based on Cemex's needs, designing and...

Empresa líder en el giro metal-mecánico solicita Coordinador de Customer Experience Zona de trabajo CIÉNEGA DE FLORES, CARRETERA MONTERREY - LAREDO KM 27. **Actividades**: - Atención y servicio al cliente - Cumplir indicadores de servicio - Elaborar Journey Maps - Emisio´n de reportes de retroalimentacio´n - Analizar resultados - Diseñar e...

**Join our CP360 Family, today** **From Maple Leaf to Monterrey: Proudly Monterrey, Uniquely Canadian.** **Join Our Canadian-Inspired Team in Monterrey: Embrace Excellence Together!** **Who We Are**: Welcome to ContactPoint 360, the world’s fastest-growing global BPO. At our roots, we are a Canadian privately-owned family company where entrepreneurial...

OverviewCemex is a leading global construction materials company with a strong commitment to customer satisfaction. Our team is dedicated to delivering exceptional results and fostering a culture of excellence.

**About Us**ContactPoint 360 Inc. is a global organization that offers innovative contact center solutions, prioritizing employee engagement and creating opportunities for growth through advanced Business Process Outsourcing (BPO) technologies.We're Great Place to Work certified and proud of our award-winning culture, which values adding next-level talent to...

**Join our CP360 Family, today** **From Maple Leaf to Monterrey: Proudly Monterrey, Uniquely Canadian.** **Join Our Canadian-Inspired Team in Monterrey: Embrace Excellence Together!** **Who We Are**: Welcome to ContactPoint 360, the world’s fastest-growing global BPO. At our roots, we are a Canadian privately-owned family company where entrepreneurial...

Join our CP360 Family, today From Maple Leaf to Monterrey: Proudly Monterrey, Uniquely Canadian. Join Our Canadian-Inspired Team in Monterrey: Embrace Excellence Together! **Who We Are**: Welcome to ContactPoint 360, the world’s fastest-growing global BPO. At our roots, we are a Canadian privately-owned family company where entrepreneurial spirit and...

Join our CP360 Family, today From Maple Leaf to Monterrey: Proudly Monterrey, Uniquely Canadian. Join Our Canadian-Inspired Team in Monterrey: Embrace Excellence Together! **Who We Are**: Welcome to ContactPoint 360, the world’s fastest-growing global BPO. At our roots, we are a Canadian privately-owned family company where entrepreneurial spirit and...

Job Description: Sr. Digital Systems Analyst, Customer Experience Applications Come join the IT Department of the Year as recognized by the American Business Association! Led by Milwaukee Business Journal’s CIO of the year, our IT services continue to play a key role in helping Clarios’ growth as a world leader in advanced energy storage solutions. By...

_Si está buscando mejorar su carrera con una empresa dinámica y en crecimiento, lo alentamos a postularse y unirse al equipo Joyson Safety Systems._ **Education/Experience**: - Bachelor’s degree in engineering. - 5+ years quality assurance and manufacturing experience - Experience leading difficult quality issues as key customer interface - Experience...

**What will you do? Job Scope & Purpose** **Order Processing** - Order input in internal ERP (Migrating to SAP) - High volume inbound calls - Send order confirmation to the customer (confirm delivery date based on ATP, partial delivery allowed, etc) **Backorder monitoring and order management** - Monitor the customer backorders in conjunction with...

**What will you do? Job Scope & Purpose** **Order Processing** - Order input in internal ERP (Migrating to SAP) - **High volume inbound calls** - Send order confirmation to the customer (confirm delivery date based on ATP, partial delivery allowed, etc) **Backorder monitoring and order management** - Monitor the customer backorders in conjunction with...

Motion Industries (Mot) seeks a skilled Customer Support Representative to perform support functions for our customer site. This role combines several nonexempt functions and requires working more than 50% of the time at the customer location.The ideal candidate will provide excellent customer service, enhance relationships, and drive ongoing sales. They may...

Manage the customers discrete and program orders on a daily basis. - Controls discrete orders to insure 100% on time delivery performance. Analyze customer behavior and programs and provide solutions to achieve a 100% on time rate. - Manage additions, changes, and deletions to the customer programs. - Continuously identify opportunities to improve our...

**SHAPE THE FUTURE OF MOBILITY FROM DAY ONE. **This position reports to the America’s Regional Quality Director of Aptiv Connection Systems (CS) and will have an organization of Customer Quality Engineers across the US and Mexico. Located in Saltillo, Coahuila. The Regional Customer Quality Manager has direct responsibility to nurture customer...

**What you will do? Job Scope & Purpose** Follow up transactions effectively to ensure that the agreed quantities of products are delivered to the customer as set out in the sales offer/order, at the agreed place and time. **How you will do it? Essential Job Responsibilities **Order Processing** - Order input in SAP (different order types) - Send order...

**Job Title**:Customer Billing Coordinator - Administrator **Department**:Service (Customer Support) **Reports to**:Customer Support Manager **FLSA Status**:Non -Exempt **ESSENTIAL DUTIES AND RESPONSIBILITIES **include the following, but are not limited to: - Monitor, review and audit service orders for accuracy to ensure timely and accurate revenue...