Tech Support Agent

hace 2 semanas


Guadalajara, México Tata Consultancy Services (TCS) A tiempo completo

Tata Consultancy Services is an IT services, consulting and business, ensuring a level of certainty no other firm can match. TCS offers a consulting-Lead, integrated portfolio of IT, BPS, infrastructure, engineering and assurance services. This is delivered through its unique Global Network Delivery Model.

We are hiring: Tech Support Agent

Send Your Resume in English

**Requirements**_**:_
- 4+ years of experience and knowledge in Troubleshooting software's, printer, projectors and issues over remote and over call support to customers
- 4+ years of experience and knowledge in Troubleshooting laptop, desktop and printer hardware issues
- 4+ years of experience in Executive and site support analyze, troubleshoot and evaluate computer network problems on Wi-Fi devices and network issues
- Must have experience in Ticketing tools and ITSM process
- Fluent English (Spoken/Written)
- Must reside in Guadalajara (This is an onsite working model)

**We offer**:

- On site working model.
- Above law and law benefits
- Food Vouchers
- 12 days of vacation
- Life insurance
- Medical Insurance

Tipo de puesto: Tiempo completo

Sueldo: A partir de $22,500.00 al mes

Beneficios:

- Seguro de gastos médicos mayores
- Seguro de vida
- Vales de despensa

Tipo de jornada:

- Fines de semana
- Incluye fines de semana
- Rotativo
- Turno de 8 horas

Experiência:

- Atención al cliente: 1 año (Deseable)

Lugar de trabajo: Empleo presencial


  • Tech Support Agent

    hace 5 meses


    Guadalajara, México Tata Consultancy Services (TCS) A tiempo completo

    We are looking for a competent **Level 1 Operations Support Agent** to monitor and resolve issues related to hardware, software and network infrastructure. You need to have experience with IT performance management, network administration and system security. Ultimately, you’ll ensure the IT systems are secure, its performance is consistent and...


  • Guadalajara, Jalisco, México Ntt Data Services A tiempo completo

    Job DescriptionWe are seeking a highly skilled and motivated Tech Support Part-Time professional to join our team at Ntt Data Services.Key Responsibilities:Provide general L1 support for hardware and MS Office packagesAnswer technical support calls and escalate to other support groups as neededDocument troubleshooting steps and detailed descriptions of...

  • Tech Support Specialist

    hace 4 semanas


    Guadalajara, Jalisco, México Tata Consultancy Services (Tcs) A tiempo completo

    We are seeking a highly skilled Tech Support Specialist to join our team at Tata Consultancy Services (TCS). As a key member of our IT operations team, you will be responsible for monitoring and resolving issues related to hardware, software, and network infrastructure.Key responsibilities include:Maintaining and optimizing company networks and...


  • Guadalajara, Jalisco, México Tech Mahindra A tiempo completo

    About UsDigitalOnUs by Tech Mahindra is a dynamic and agile organization that embodies the spirit of innovation and collaboration. We are a team of Software Engineers, Technical Architects, Cloud and DevOps specialists who thrive on creating value for our customers.Job DescriptionWe are seeking a highly skilled Trackwise Engineer to join our team in...

  • Tech Support Specialist

    hace 4 semanas


    Guadalajara, Jalisco, México Tata Consultancy Services (Tcs) A tiempo completo

    We are seeking a skilled IT Operations Support Agent to join our team at Tata Consultancy Services (TCS). As a key member of our support team, you will be responsible for monitoring and resolving issues related to hardware, software, and network infrastructure.Your primary focus will be on ensuring the IT systems are secure, perform consistently, and...


  • Guadalajara, Jalisco, México Tech Mahindra A tiempo completo

    About Tech MahindraWe're a company that's passionate about innovation and customer satisfaction. Our Agile and DevOps methodologies enable us to deliver high-quality services to our clients, and we're committed to making great things happen.Our technology partners include Hashicorp, Cloudbees, Chef, Pagerduty, Docker, and SAP. We're a team of dreamers,...


  • Guadalajara, México NTT DATA Services A tiempo completo

    **VACANTE PRESENCIAL (MÉXICO)** Location: Av. Mariano Otero 1249, 44530 Guadalajara, Jalisco (In-Person) Company: NTT DATA Services **Requirements**: - **Live in Guadalajara and be a Mexican citizen**: - **Finished high school** (a copy of your official certificate of completion will be requested. If you have a foreign high school diploma a TRANSCRIPT...


  • Guadalajara, México Cognizant A tiempo completo

    **We’re hiring!** At Cognizant we have an ideal opportunity for you to be part of one of the largest companies in the digital sector worldwide. A Great Place To Work where we look for people who contribute new ideas, experiencing a dynamic and growing environment. At Cognizant we promote an inclusive culture, where we value different perspectives...

  • Customer Support Agent

    hace 4 semanas


    Guadalajara, Jalisco, México SalesLoft A tiempo completo

    The Opportunity:SalesLoft is seeking a highly motivated and analytical Customer Support Agent to join our fast-growing and high-performing customer support team. As a key member of our team, you will be responsible for providing exceptional support to our customers, ensuring their success with our Sales Engagement platform.Key Responsibilities:Provide timely...

  • Customer Support Agent

    hace 5 meses


    Guadalajara, México Salesloft A tiempo completo

    **Job Title**:Customer Support Agent**: **Location: Guadalajara, MX (Remote)** **THE OPPORTUNITY**: While we're proud of our history, we're just as excited about the future. We want to create a world-class culture and company that attracts, develops, engages, and retains the nation's elite talent. At Salesloft, our Customer Support Agents are pivotal to...


  • Guadalajara, Jalisco, México SalesLoft A tiempo completo

    The Opportunity:SalesLoft is seeking a highly motivated and analytical Customer Support Agent to join our fast-growing and high-performing customer support team. As a key member of our team, you will be responsible for providing exceptional customer support and ensuring our customers have a positive experience with our Sales Engagement platform.What We're...


  • Guadalajara, Jalisco, México Ntt Data Services A tiempo completo

    **Job Requirements**:Guadalajara-based candidates with a strong background in customer service and technical support are encouraged to apply. The ideal candidate will have advanced English skills, good pronunciation, and experience in level 1 technical support. Additionally, they must be available to work 22.5 hours per week, with two days off per week, and...

  • Customer Support Agent

    hace 5 meses


    Guadalajara, México Salesloft A tiempo completo

    **Job Title**: Client Support Agent **Location**:Guadalajara, MX (Remote) **WHY YOU'LL LOVE SALESLOFT**: Put Customers First. Team Over Self. Focus on Results. Bias Towards Action. Glass Half Full. These are the values that define who we are and have empowered our staggering growth to become the #1 leader in sales engagement software. Salesloft helps...

  • Customer Support Agent

    hace 6 meses


    Guadalajara, México Salesloft A tiempo completo

    **Job Title**: Client Support Agent **Location**:Guadalajara, MX **WHY YOU'LL LOVE SALESLOFT**: Put Customers First. Team Over Self. Focus on Results. Bias Towards Action. Glass Half Full. These are the values that define who we are and have empowered our staggering growth to become the #1 leader in sales engagement software. Salesloft helps brands...

  • Helpdesk Associate

    hace 5 meses


    Guadalajara, México NTT DATA Services A tiempo completo

    **VACANTE PRESENCIAL (MÉXICO)** Location: Av. Mariano Otero 1249, 44530 Guadalajara, Jalisco (In-Person) Company: NTT DATA Services **Requirements**: - **Live in Guadalajara and be a Mexican citizen or have a work permit.**: - **Finished high school** (a copy of your official certificate of completion will be requested. If you have a foreign high...


  • Guadalajara, México Cognizant A tiempo completo

    We´re hiring! At Cognizant we have an ideal opportunity for you to be part of one of the largest companies in the digital sector worldwide. A Great Place To Work where we look for people who contribute new ideas, experiencing a dynamic and growing environment. At Cognizant we promote an inclusive culture, where we value different perspectives providing...

  • Tech Support Specialist

    hace 4 semanas


    Guadalajara, Jalisco, México Prometeo Talent A tiempo completo

    About Us:Prometeo Talent is a leading HR agency known for excellence in talent acquisition services. With a proven track record, we collaborate with diverse companies to propel them toward strategic goals.Our Current Partnership:We are currently engaged in a strategic collaboration with a UK-based company that is embarking on a new chapter in Mexico. As part...


  • Guadalajara, México ProGuard Tech A tiempo completo

    **Agente monitorista bilingüe** Somos una empresa dedicada al monitoreo remoto de cámaras de seguridad. Actividades - Monitoreo de cámaras de vigilancia - Detección y levantamiento de incidencias - Tomar registro de actividades inusuales - Identificar problemas y determinar la acción apropiada. - Trabajo en equipo **Requisitos**: - Ingles -...


  • Guadalajara, Jalisco, México Tech Holding A tiempo completo

    About Tech HoldingWe are a full-service consulting firm that delivers predictable outcomes and high-quality solutions to our clients. Our team members have industry experience and have held senior positions in various companies, from emerging startups to large Fortune 50 firms. We have developed a unique approach supported by the principles of deep...

  • IT Professional

    hace 3 días


    Guadalajara, Jalisco, México Tech Mahindra A tiempo completo

    Company OverviewTech Mahindra is a global leader in the digital transformation consulting and business re-engineering space. We are not only providers of Agile and DevOps methodologies, but we have also adopted these practices within our company. Our processes are nimble, yet robust and result-oriented.We are Software Engineers, Technical Architects, Cloud...