Operations Support Analyst
hace 2 días
The Ops Sup Analyst 2 is a vital position that provides operations support services to Citi. This role involves record maintenance, storage and retrieval of records, account maintenance, imaging, and opening accounts in coordination with the Operations - Core Team.
**Key Responsibilities:**
We are seeking a detail-oriented individual to update help content used by Knowledge Hub end users to service client inquiries. The successful candidate will also execute work assigned, including annual review certification and change requests. Additionally, they will serve as a liaison to business for work assignments by asking fact-finding questions, following up on open items, and helping with content approval.
**Qualifications:**
The ideal candidate should have 0-2 years of relevant experience and be proficient in Microsoft Office. They must also be able to work under pressure and manage deadlines or unexpected changes in expectations or requirements. Self-motivation, attention to detail, proven organization and time management skills, problem-solving and decision-making skills, and clear communication skills are essential for this role.
**Compensation:**
The estimated salary for this position is $60,000 - $80,000 per year, based on national averages. However, actual salaries may vary depending on factors such as location and experience.
**Benefits:**
Citi offers a comprehensive benefits package, including health insurance, retirement plans, and paid time off. We are an equal opportunity employer and welcome applications from diverse candidates.
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